Went into the branch to discuss sim upgrades, as my partners bills were high, and spent time with staff member Wayne, who found offers that dropped the bill to a more manageable monthly price. He g... See more
Company replied
Unit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN Bexleyheath, GB
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Went into the branch to discuss sim upgrades, as my partners bills were high, and spent time with staff member Wayne, who found offers that dropped the bill to a more manageable monthly price. He g... See more
Company replied
Anthonia was very helpful in choosing the type of phone i want to buy and she took her time to make sure I was satisfied. I am very happy coming to vodafone/three thank you.
Company replied
Theo has been incredibly helpful today, she’s sorted out everything we come in for today. Highly recommend Theo.
Company replied
Theo’s patience and willingness to explain the different options finally working out what was best for me and our company 3.30 pm on sunday as opposed to Bromley which never had the model we wanted (... See more
Company replied
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Unit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN, Bexleyheath, United Kingdom
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Excellent above and beyond customer service from Ryan at the Bexleyheath store. Very efficient explained everything in clear and detailed manner. Many thanks Ryan

Reply from Vodafone UK - Bexleyheath
Very informative and helpful. Explained everything clearly and concisely

Reply from Vodafone UK - Bexleyheath
Even though salesperson was busy she still managed to sort my phine at the same time (multi-tasking) which meant our visit took a mere 10 mins! Super speedy ultra helpful
Ta very much

Reply from Vodafone UK - Bexleyheath
Customer service from Holly in your Bexleyheath store was exemplary. She was very informative & helpful, polite & friendly.

Reply from Vodafone UK - Bexleyheath
My phone was water damaged and I needed it to organise a funeral , the assistant was very helpful and informative and advised me of various options. I would recommend her to friends and family , 10/10 j

Reply from Vodafone UK - Bexleyheath
Wonderfull device by holly a fantastic person

Reply from Vodafone UK - Bexleyheath
Holly was great in helping with 2 new phones,would recommend Vodafone in future.

Reply from Vodafone UK - Bexleyheath
Ryan- amazing gentleman thanks for everything 👍

Reply from Vodafone UK - Bexleyheath
I had a great experience at the Vodafone store in Bexleyheath and wanted to say thanks to Mihai and Holly. They were extremely helpful, patient, and professional while setting up my new SIM contract. They took the time to explain everything clearly, give great advice on the best deal for me and made the whole process easy and stress-free. Their customer service was spot on – friendly, knowledgeable, and genuinely customer-focused. Big thanks to both of them!

Reply from Vodafone UK - Bexleyheath
Ryan and Holly were fantastic and went above and beyond customer service

Reply from Vodafone UK - Bexleyheath
Lovely treatment from friendly staff (Ryan and Holly)

Reply from Vodafone UK - Bexleyheath
very helpful and kindest staff
they explained every thing basic and understan

Reply from Vodafone UK - Bexleyheath
I have been extremely impressed with the service that I have received from Vodafone Bexleyheath.
Holly and Theo have provided excellent service in assisting me with my new phone that I swapped over. They went above and beyond with the customer service and took time out to explain how to use my phone.
I would highly recommend Vodafone Bexleyheath

Reply from Vodafone UK - Bexleyheath
Theo was really helpful but not pushy

Reply from Vodafone UK - Bexleyheath
Holly is an absolute credit to Vodafone, so helpful so knowledgeable and a real asset for this company.

Reply from Vodafone UK - Bexleyheath
Ryan was really helpful! Helped with my partners upgrade - I didn’t even plan to have an upgrade but was convinced to get one! Really nice guy - thank you so much !

Reply from Vodafone UK - Bexleyheath

Reply from Vodafone UK - Bexleyheath
Mihai has been brilliant with our confusing situation. We have had a few issues in the past and bad experiences with Vodafone buy Mihai has been able to help with my new upgrade and coming away from my fathers account and making my own, thank you very much Mihai.

Reply from Vodafone UK - Bexleyheath
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