Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... See more
Company replied
Location
Switch location39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
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See what reviewers are saying
Today i have been in Vodafone birkenhead I was seen by Laura Laura has dealt with my queries previously today was buying a new mobile phone. Laurie as always was pleasant, polite and patient with... See more
Company replied
Mathew is very articulate and perceptive. He was able to accurately identify the problem I was having and clearly explain what the solution was. I couldn't be any happier with my visit to Vodafone Bir... See more
Company replied
Dillon helped me to upgrade my Sim only contract and move my broadband over from talk talk. I found the whole experience a hassle free pleasant experience. Dillon explained my options very clea... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Birkenhead
Written by the company
Contact info
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, United Kingdom
4.9
Excellent
292 reviews
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Was served by Laura in store today…
Was served by Laura in store today doing my broadband upgrade
She was polite friendly and helpful
May 30, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Birkenhead
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service from Laura
May 30, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey,
This is really amazing to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Helpful!
Thomas was very helpful. Sorted out new contracts for phones and broadband and got great prices.
May 30, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Claire,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matthew is very smart and attentive
Matthew is very smart and attentive. He got us a great deal for our home broadband. I'm very satisfied with my visit to Vodafone.
May 27, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey David,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mathew is very articulate and…
Mathew is very articulate and perceptive. He was able to accurately identify the problem I was having and clearly explain what the solution was. I couldn't be any happier with my visit to Vodafone Birkinhead today.
May 27, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey David,
Thanks for the lovely review and fantastic support for Mathew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Birkenhead
Hey Perneş,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt was extremely helpful and sorted…
Matt was extremely helpful and sorted my sim swap
Great customer service
May 20, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Eileen,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade
Laura was great and very helpful and explanied the taffifs that i always get mixed up. She helped me set up a new plan which i was very pleased with.
May 20, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Nathan,
Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Beth was excellent
Beth was excellent, really helpful, patient with me. Really good customer service.
May 19, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Bronwyn,
Thanks for the lovely review and fantastic support for Beth.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service from Matt.
Excellent service from Matt.
New broadband... New phone contract... supplied 😀
May 14, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey PhilRitchie,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Today I came your shop
Today I came your shop. In Birkenhead to meet will Dylan what a lovely man helped me so much and I am more than grateful I look forward to my time with Vodafone
May 12, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Williams,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Thomas was great and really helpful
Thomas was great and really helpful! Thank you x
May 7, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Lauren,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
thanks tom great service
thanks Tom. your advice was brilliant pleasure to be served by you. saved money and got a better contract.😊😊😊
May 7, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Charlie,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Birkenhead
Hey Graham,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thomas was extremely helpful
Thomas was extremely helpful. I’d had so many issues with broadband and my phone contract with EE and he fixed everything and guided me through purchasing a brand new phone contract.
May 5, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Nicola,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan
Dylan, the member of staff who looked after me was calm, extremely helpful and very knowledgeable. I arrived stressed and left feeling reassured with my new phone and contract.
May 3, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Julie,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan was brilliant
Dylan was brilliant, second time he has helped us with our phones and he couldn't be more helpful. Im not that tech savvy and got a bit mixed up with my account and Dylan sat down and took the time to explain everything clearly. Ill be back again when it's time to renew.
May 4, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Stephen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Dylan was amazing and helped us with…
Dylan was amazing and helped us with all our needs, he took time to go through all our options with us and made us feel extremely relaxed
May 4, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom in the Birkenhead store was amazing…
Tom in the Birkenhead store was amazing and very helpful and sorted my new phone and contrast out efficiently and quickly
May 4, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Kristy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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