We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... See more
Company replied
Location
Switch location39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
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Nowshin was very friendly and helpful. She went above and beyond with the help for my order. She stayed more time than the closing time to get me order submitted. Thanks
Company replied
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... See more
Company replied
I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Birkenhead
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, United Kingdom
5.0
Excellent
336 reviews
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John was extremely helpful abd…
John was extremely helpful abd courteous. Would recommend Vodafone to anybody.
June 12, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Matthew was excellent
Matthew was excellent, service was exceptional. He was a star!
June 12, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Ronda,
Thanks for the lovely review and fantastic support for Matthew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very pleasant and accommodating.
Very pleasant and accommodating Laura and Mathew.
June 10, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Michael,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matthew was fab!
Matthew was absolutely fantastic and really listened to what I needed in a phone. He did many comparisons for me to try and keep costs low as this is paramount for me. He also gave me a good recommendation for a phone I hadn't considered yet. I have came away with some new thoughts about what phone I would like! Thanks Matthew
June 8, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Bethany,
It's fantastic to hear that Matthew was able to resolve the issue. We truly appreciate your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
This was my first time in the Vodafone…
This was my first time in the Vodafone shop in Birkenhead. Both Laura and Beth were so helpful in setting me up on a 2yr contract. It was stress free and an amazing deal. Would highly recommend to others. Thank you both.
June 6, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Phone upgrade
I attended this morning for a phone upgrade, I was served by Laura and received professional and great care through out my time in store. I upgraded my internet, received a phone upgrade and also received a new iPad
June 3, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hi Nick , thank you so much for your wonderful review and the amazing support you’ve shown for Laura, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Great service from Laura
May 30, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey,
This is really amazing to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Helpful!
Thomas was very helpful. Sorted out new contracts for phones and broadband and got great prices.
May 30, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Claire,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matthew is very smart and attentive
Matthew is very smart and attentive. He got us a great deal for our home broadband. I'm very satisfied with my visit to Vodafone.
May 27, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey David,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mathew is very articulate and…
Mathew is very articulate and perceptive. He was able to accurately identify the problem I was having and clearly explain what the solution was. I couldn't be any happier with my visit to Vodafone Birkinhead today.
May 27, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey David,
Thanks for the lovely review and fantastic support for Mathew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Birkenhead
Hey Perneş,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt was extremely helpful and sorted…
Matt was extremely helpful and sorted my sim swap
Great customer service
May 20, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Eileen,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Beth was excellent
Beth was excellent, really helpful, patient with me. Really good customer service.
May 19, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Bronwyn,
Thanks for the lovely review and fantastic support for Beth.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service from Matt.
Excellent service from Matt.
New broadband... New phone contract... supplied 😀
May 14, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey PhilRitchie,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Today I came your shop
Today I came your shop. In Birkenhead to meet will Dylan what a lovely man helped me so much and I am more than grateful I look forward to my time with Vodafone
May 12, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Williams,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Thomas was great and really helpful
Thomas was great and really helpful! Thank you x
May 7, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Lauren,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
thanks tom great service
thanks Tom. your advice was brilliant pleasure to be served by you. saved money and got a better contract.😊😊😊
May 7, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Charlie,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Birkenhead
Hey Graham,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thomas was extremely helpful
Thomas was extremely helpful. I’d had so many issues with broadband and my phone contract with EE and he fixed everything and guided me through purchasing a brand new phone contract.
May 5, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Nicola,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan
Dylan, the member of staff who looked after me was calm, extremely helpful and very knowledgeable. I arrived stressed and left feeling reassured with my new phone and contract.
May 3, 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Julie,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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