Vodafone UK - Birmingham Bullring Reviews 

413
TrustScore 5 out of 5

4.9

Unit 313 , Bull Ring, B5 4BU Birmingham, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Came into Vodafone expecting a phone upgrade… left wondering if Kully should be running the place or promoted to CEO. Knowledgeable, patient, zero sales pressure and somehow made tariffs enter... See more

Company replied

Rated 5 out of 5 stars

Sanj was really helpful and knew exactly how to help me with my calls not going through. Extremely satisfied

Company replied

Rated 5 out of 5 stars

Dee was brilliant at her job sorted everything out for me. Very very helpful and would definitely recommend her to all my friends and family

Company replied

Rated 5 out of 5 stars

Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Birmingham Bullring

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 313 , Bull Ring, B5 4BU, Birmingham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

413 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(413)

40,969 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pat nice good service

Pat nice good service

August 11, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey La,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sanj was really helpful and knew…

Sanj was really helpful and knew exactly how to help me with my calls not going through. Extremely satisfied

August 11, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Panda,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sanj is a very good at his servic work

Sanj is a very good at his con

August 11, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey E Kyei,

Thanks for the lovely review and fantastic support for Sanj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

i am best service from mr sanjeev tday…

i am best service from mr sanjeev tday in the Birmingham bullring store. very happy man

August 8, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Mohammed,

Thanks for the lovely review and fantastic support for Sanjeev.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and nice chat

Great service and nice chat with Kamna

August 8, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Slee,

Thanks for the lovely review and fantastic support for Kamna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sanj was amazing he gave me the best…

Sanj was amazing he gave me the best service and assisted me with some very important documents and even went above and beyond to ensure I got what I needed

August 7, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sanj was really helpful and listened…

Sanj was really helpful and listened well to what I needed, really brilliant customer service. I was having a challenge day and he made me feel at ease. Thanks Sanj!

August 5, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Rosina,

Thanks for the lovely review and fantastic support for Sanj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dee was brilliant at her job sorted…

Dee was brilliant at her job sorted everything out for me. Very very helpful and would definitely recommend her to all my friends and family

August 3, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zain was very helpful with new sim…

Zain was very helpful with new sim thank you

August 2, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Mohammad,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maryam was very hard working and very…

Maryam was very hard working and very kind to us her customer service skills are immaculate and i would love to have an encounter with her again

August 1, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Taeja,

Thanks for the lovely review and fantastic support for Maryam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aadil was amazing helped me move to pay…

Aadil was amazing helped me move to pay monthly where I was on payg

August 1, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Meda,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Aadil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aadil was perfect he is the best…

Aadil was perfect he is the best salesman ever

August 1, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Ibrahim,

Thanks for the lovely review and fantastic support for Aadil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from anisa thanks for my new…

Great help from anisa thanks for my new phone

August 1, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Mohammad,

Thanks for the lovely review and fantastic support for Anisa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dee is the best we always sort out our…

Dee is the best we always sort out our contract with her

August 1, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Jasbir,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aadil was amazing and helpful and…

Aadil was amazing and helpful and helped me move from pay as you go to direct debit for cheap only £14

August 1, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Hayat,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

aadil was fast and reliable

August 1, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Sharon,
Thanks for the lovely review and the fantastic support you’ve shown for Aadil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service by maryam

Amazing service by maryam! Super helpful and informative getting me set up with a well overdue upgrade!

August 1, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Billie,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Maryam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anisa was brilliant today very good…

Anisa was brilliant today very good service and people skills engaged from start to finish and sorted me the fairest deal possible can’t fault it one bit

August 1, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Cameron,
Thanks for the lovely review and fantastic support for Anisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aadil has been amazing

Aadil has been amazing, and have been delighted on how Aadil has helped me, he was patient and clear and everything he said to me, and he was a gentelman

August 1, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kamna was good

July 30, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Sagar,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look