I had the most pleasant and efficient service with Pat the other day. I would like to thank her for explaining the contract clearly, answering all my one hundred questions. Thank you Pat!
Company replied
Location
Switch locationUnit 313 , Bull Ring, B5 4BU Birmingham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... See more
Company replied
Amazing service from Aadil Supported given where needed, happy to begin a new journey on the contract every month
Company replied
Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Birmingham Bullring
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 313 , Bull Ring, B5 4BU, Birmingham, United Kingdom
4.9
Excellent
442 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Honestly best experience I’ve ever had…
Honestly best experience I’ve ever had in a shop after so long everything was explained so well by dee, shop should give her a raise!!
July 13, 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sorted my phone in bullring from Dee…
Sorted my phone in bullring from Dee got best customer service ❤️
July 13, 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Sana,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dee gave good simbdeal 🙂🙂
July 13, 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Malachai,
Thanks for the lovely review and fantastic support for Dee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I highly recommend Patrycja from…
I highly recommend Patrycja from Vodafone Bullring for helping me with my query. She is a lovely worker, very polite and I would like to thank her for helping me switch from the previous company to Vodafone.
July 13, 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Andreea,
It's fantastic to hear that Patrycja was able to resolve the issue. We truly appreciate your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Patrycja was very kind and she made the…
Patrycja was very kind and she made the whole process very smooth.
July 12, 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kamna was extremely helpful and…
Kamna was extremely helpful and efficient!
July 11, 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Danna,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service by Anisa and…
Excellent customer service by Anisa and Aadam. Really helpful sourcing new sim for my daughter and clearing my old phone.
July 11, 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Claire,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kamna gave a very good service
Kamna gave a very good service, very patient.
July 11, 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Hui,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good service from Maryam I really…
Very good service from Maryam I really like the service.
July 10, 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Tanya,
Thanks for the lovely review and fantastic support for Maryam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sanj helped solved my problem seamlessly
July 9, 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Adewale,
Thanks for the lovely review and fantastic support for Sanj.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sanjeev was a great help
Sanjeev was a great help i went 2 store before to get my phone fixed but only until I came to Bullring did I get my issue resolved by Sanjeev who was a great.
July 8, 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Shamim,
Thanks for the lovely review and fantastic support for Sanjeev. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sanjeev was very helpful
Sanjeev was very helpful, and over and above the call of duty.
July 8, 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Churnjit,
Thanks for the lovely review and fantastic support for Sanjeev.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maryam and Aadam helped me get the best…
Maryam and Aadam helped me get the best sim deal they were very helpful
July 7, 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Ahmed,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Maryam and Aadam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maryam and Aadam were great and helpful
Maryam and Aadam were great and helpful
July 7, 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Betelihem,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Aadil was very helpful and efficient
Aadil was very helpful and efficient. Thank you!
July 6, 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Yasemin,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Aadil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Birmingham Bullring
Hey Gershina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kully provided excellent customer…
Kully provided excellent customer service from start to finish. He was friendly, and very helpful throughout. The whole transaction was smooth, straightforward and hassle free. It was a pleasure dealing with him, and I wouldn't hesitate to recommend him. Thank you
July 3, 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Coco,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Patrycja was very helpful to find me…
Patrycja was very helpful to find me the best broadband. Very recommended
July 3, 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Bilal,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service from Aadil
Very good service from Aadil - would highly reccomend
July 3, 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Ejaj,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Aadil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anisa best 5☆
July 3, 2026
Unprompted review
Reply from Vodafone UK - Birmingham Bullring
Hey Ash,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.