I had the most pleasant and efficient service with Pat the other day. I would like to thank her for explaining the contract clearly, answering all my one hundred questions. Thank you Pat!
Company replied
Unit 313 , Bull Ring, B5 4BU Birmingham, GB
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I had the most pleasant and efficient service with Pat the other day. I would like to thank her for explaining the contract clearly, answering all my one hundred questions. Thank you Pat!
Company replied
Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... See more
Company replied
Amazing service from Aadil Supported given where needed, happy to begin a new journey on the contract every month
Company replied
Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... See more
Company replied
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Unit 313 , Bull Ring, B5 4BU, Birmingham, United Kingdom
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Absolutely amazing customer service by Pat
, she was very helpful.
Alwasy welcomeed with beautiful smile.
Best service .

Reply from Vodafone UK - Birmingham Bullring
We visit the store and pat was come out to help us . She was absolutely amazing , very helpful , she knows how to make easy way .
Thank a lot .

Reply from Vodafone UK - Birmingham Bullring
I was served by pat today
She was amazing very good customer service skills
Differently an asset to the company Vodafone

Reply from Vodafone UK - Birmingham Bullring
Zara was amazing, she was so helpful and very knowledgeable
Thank you

Reply from Vodafone UK - Birmingham Bullring
Anisa was amazing. She instantly understood the problem and solved it within minutes, and gave me additional very helpful tips. She was very knowledgeable and polite, made me feel very comfortable. Highly recommend this Vodafone store.

Reply from Vodafone UK - Birmingham Bullring
Very friendly and kind help from Zara at bullring store to help my Nan get her first smart phone so personal and helpful and informative about the ranges of phones and services thank you so much for all your help !

Reply from Vodafone UK - Birmingham Bullring
I met Aadil in the store Birmingham, he is very friendly,polite , best staff I have met

Reply from Vodafone UK - Birmingham Bullring
Dee she very helpfull staff very welcoming and good perkes very happy with me

Reply from Vodafone UK - Birmingham Bullring
Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant gentleman.Both sales advisors a real asset to vodaphone. Thankyou all the best in your career Regards Ricardo

Reply from Vodafone UK - Birmingham Bullring
Fantastic service by zara in birmingham bullring
happy with our new deal very good service and excellent all round

Reply from Vodafone UK - Birmingham Bullring
Kamna and maryam were extremely helpful!

Reply from Vodafone UK - Birmingham Bullring

Reply from Vodafone UK - Birmingham Bullring
Very good value for money as deals explained by darrakhshan were so good i am happy i went instore vodafone

Reply from Vodafone UK - Birmingham Bullring
The service was amazing w
Very happy with sand and kully. Will be coming back again

Reply from Vodafone UK - Birmingham Bullring

Reply from Vodafone UK - Birmingham Bullring
Anisa was very helpful today - customer service

Reply from Vodafone UK - Birmingham Bullring
aadil was incredibly helpful in getting me the best deal

Reply from Vodafone UK - Birmingham Bullring
Aadil was serving me today. He was so nice and kind and helped me with so many things in such a short time.

Reply from Vodafone UK - Birmingham Bullring
Aadil provided amazing service would highly recommend

Reply from Vodafone UK - Birmingham Bullring
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