I had the most pleasant and efficient service with Pat the other day. I would like to thank her for explaining the contract clearly, answering all my one hundred questions. Thank you Pat!
Company replied
Unit 313 , Bull Ring, B5 4BU Birmingham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I had the most pleasant and efficient service with Pat the other day. I would like to thank her for explaining the contract clearly, answering all my one hundred questions. Thank you Pat!
Company replied
Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... See more
Company replied
Amazing service from Aadil Supported given where needed, happy to begin a new journey on the contract every month
Company replied
Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... See more
Company replied
Written by the company
Unit 313 , Bull Ring, B5 4BU, Birmingham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
dee was extremely polite and helpful we sorted my sims what a ray of sunshine

Reply from Vodafone UK - Birmingham Bullring
Maryam was very helpful and supported us throughout the whole process i highly recommmend and i am pleased with her experience

Reply from Vodafone UK - Birmingham Bullring

Reply from Vodafone UK - Birmingham Bullring
Kully was so incredibly helpful and quick !!

Reply from Vodafone UK - Birmingham Bullring
Kully was amazing and helpful and made everything so easy

Reply from Vodafone UK - Birmingham Bullring
As always we were looked after Dee. She’s very kind and helpful.

Reply from Vodafone UK - Birmingham Bullring
I would like to commend Maryam from Vodafone for providing outstanding customer service. She was professional, courteous, and highly knowledgeable throughout the interaction. Maryam listened carefully to my concerns, explained everything clearly, and resolved my issue efficiently. Her patience, positive attitude, and commitment to helping customers made the experience smooth and stress-free.

Reply from Vodafone UK - Birmingham Bullring
Maryam was very helpful and kind she explained everything well and would like to come to her for any future enquires

Reply from Vodafone UK - Birmingham Bullring
Maryam is amazing funny and very explained person

Reply from Vodafone UK - Birmingham Bullring
The staff (Kully in particular) were extremely helpful and explained everything to me. I had quite a few things needed, they sorted all my issues.

Reply from Vodafone UK - Birmingham Bullring
Aadil was extremely efficient knowledgeable, and helpful throughout the process. He took the time to understand my requirements, got everything sorted quickly, and helped me find the right plan. I left very satisfied with the service I received.

Reply from Vodafone UK - Birmingham Bullring

Reply from Vodafone UK - Birmingham Bullring
Kully was Very helpful, time efficient and explained everything whilst looking for the best deal for me.

Reply from Vodafone UK - Birmingham Bullring
Maryam was very helpful, she talked me through my options and sorted out the necessary paperwork very efficiently. Very pleased to have been served by her

Reply from Vodafone UK - Birmingham Bullring
Maryam was very helpful and the entire process went quicker than expected. I'm I'm pressed with this service and hope, should I have any issues, her services will be available again.

Reply from Vodafone UK - Birmingham Bullring
I went into store as the back of my phone had come away. Maryam sorted me out with a new phone, trade-in and tablet for cheaper than what I was already paying. She really looked after my best interests

Reply from Vodafone UK - Birmingham Bullring
Assistant Patrycja was fantastic,bundle of knowledge polite,helpful,and explained everything to me. One of the assistants i have ever had pleasure of seeing.

Reply from Vodafone UK - Birmingham Bullring
Pat was very good and helpful, spoke slowly and made sure I understood everything very nice and friendly

Reply from Vodafone UK - Birmingham Bullring
Pat and Anisa were so helpful today gave me such a great service, very understanding, answered all questions, kind and professional thank you

Reply from Vodafone UK - Birmingham Bullring
Dee was amazing sorting out my sims and plans I have saved so much money I'm so surprised to have left this contract not renewed for so long

Reply from Vodafone UK - Birmingham Bullring
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.