I had the most pleasant and efficient service with Pat the other day. I would like to thank her for explaining the contract clearly, answering all my one hundred questions. Thank you Pat!
Company replied
Unit 313 , Bull Ring, B5 4BU Birmingham, GB
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I had the most pleasant and efficient service with Pat the other day. I would like to thank her for explaining the contract clearly, answering all my one hundred questions. Thank you Pat!
Company replied
Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... See more
Company replied
Amazing service from Aadil Supported given where needed, happy to begin a new journey on the contract every month
Company replied
Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... See more
Company replied
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Unit 313 , Bull Ring, B5 4BU, Birmingham, United Kingdom
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Great help from anisa thanks for my new phone

Reply from Vodafone UK - Birmingham Bullring
Dee is the best we always sort out our contract with her

Reply from Vodafone UK - Birmingham Bullring
Aadil was amazing and helpful and helped me move from pay as you go to direct debit for cheap only £14

Reply from Vodafone UK - Birmingham Bullring

Reply from Vodafone UK - Birmingham Bullring
Amazing service by maryam! Super helpful and informative getting me set up with a well overdue upgrade!

Reply from Vodafone UK - Birmingham Bullring
Anisa was brilliant today very good service and people skills engaged from start to finish and sorted me the fairest deal possible can’t fault it one bit

Reply from Vodafone UK - Birmingham Bullring
Aadil has been amazing, and have been delighted on how Aadil has helped me, he was patient and clear and everything he said to me, and he was a gentelman

Reply from Vodafone UK - Birmingham Bullring

Reply from Vodafone UK - Birmingham Bullring
Great service. Many Thanks to Anisa for being very professional and so helpful.

Reply from Vodafone UK - Birmingham Bullring
Very happy with the customer service experience given to me by Sanj he was very helpful in resolving my issue. Thank you

Reply from Vodafone UK - Birmingham Bullring
Sanj communicated soo well and he is very patient to customers as well

Reply from Vodafone UK - Birmingham Bullring
Anisa was great, really helpful and amazing service!

Reply from Vodafone UK - Birmingham Bullring
Aadil is amazing and has helped me and my friend get a Unl Sim Card Amazing Guy Thank You Aadil

Reply from Vodafone UK - Birmingham Bullring
Kamna is nice and helpful, great customer service

Reply from Vodafone UK - Birmingham Bullring
i was served by AADIL who sold me a a17 and a tablet for my son thank you

Reply from Vodafone UK - Birmingham Bullring
I was assisted by pat who is very kind, patient and helpful I would highly recommend this lady not like usual pushy sales staff very refreshing to see

Reply from Vodafone UK - Birmingham Bullring
Anisa and Zain were really helpful great service with a smile and went above and beyond for me

Reply from Vodafone UK - Birmingham Bullring

Reply from Vodafone UK - Birmingham Bullring
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