Vodafone UK - Birmingham Bullring Reviews 

448
TrustScore 5 out of 5

4.9

Unit 313 , Bull Ring, B5 4BU Birmingham, GB


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Rated 5 out of 5 stars

Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... See more

Company replied

Rated 5 out of 5 stars

I had the most pleasant and efficient service with Pat the other day. I would like to thank her for explaining the contract clearly, answering all my one hundred questions. Thank you Pat!

Company replied

Rated 5 out of 5 stars

Amazing service from Aadil Supported given where needed, happy to begin a new journey on the contract every month

Company replied

Rated 5 out of 5 stars

Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... See more

Company replied


Company details


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  • Unit 313 , Bull Ring, B5 4BU, Birmingham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

448 reviews

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4.9

All reviews

(448)

41,063 reviews in the last 12 months

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Rated 5 out of 5 stars

The experience with Zara today was great

March 20, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Nathan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Customer Service from Mohammad Sameiul and Manager Anisha

I would like to thank Vodafone sales officer Mohammad Sameiul for his helpful and professional service. At first, I spoke with him about the available plans, and he patiently answered my questions. He then spoke with his manager, Anisha, and both of them came to explain everything to me clearly.

Manager Anisha was also very helpful and supportive. Together they explained the Vodafone plan, pricing, and contract details in a clear and friendly way. I really appreciate their time and assistance.

I am very happy with the service from Mohammad Sameiul and his manager Anisha. Thank you both for your excellent customer support.

March 16, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Galpo,

Thanks for the lovely review and fantastic support for Sameiul and Anisha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Pat is good to give me very good…

Pat is good to give me very good assistance regarding advices .

March 16, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Goeffrey,

Thanks for the lovely review and fantastic support for Pat.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aadil is very helpful

Aadil is very helpful, explain everything clearly and helped me to find the suitable plan for me. He’s really good and thanks

March 14, 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey Grace,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aadil service was fantastic

Aadil service was fantastic, very hopeful and explain clearly

March 14, 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey Kin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kelly he was amazing

Kelly he was amazing

March 14, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Chris,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went to shop in bullring and dee gave…

Went to shop in bullring and dee gave me sim phone and tablet deal explaining everything in detail I am happy with this contract

March 7, 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey Abdi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good broadband deal at vodafone bulring…

Good broadband deal at vodafone bulring Darrakhshan sorted mine out excellent benefits

March 6, 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey Olorundare,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

kully was very helpful

kully was very helpful, knowledgeable and quick to provide solutions for the isuue i had.👍

March 5, 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey Afonso,

Thanks for the lovely review and fantastic support for kully.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dee gave good advice fory phone I'm…

Dee gave good advice fory phone I'm happy with my contract

March 5, 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey Mubark,

Thanks for the lovely review and fantastic support for Dee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

very nice service and Satisfaction

very nice service I am completely satisfied with Mrs. Patrycja , This is the second time she has helped me and find good contract for me

March 3, 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey Sylwia,

Thanks for the lovely review and fantastic support for Patrycja.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff appraisal

Kully who works there was very helpful today, he managed to sort out a cancellation for me and infact got me a cheaper deal , extremely polite, his knowledge on tablets and phones and plans was extremely helpful as im not very good but Kully guided me and explained the different plans which was helpful as id of gone for the first plan anyone offered but Kully got me a good deal , he should be praised for his knowledge, patients, friendliness and how well he treats all customers

February 24, 2026
Unprompted review
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Reply from Vodafone UK - Birmingham Bullring

Hey Lynette,

Thanks for the lovely review and fantastic support for Kully.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

PAT Was great and friendly

February 24, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Bilal,

Thanks for the lovely review and fantastic support for Pat.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful friendly staff

February 17, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey John,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kully good man and full respect

Kully good man and full respect

February 23, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Kokob,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very professional and great customer…

Very professional and great customer service from umer.

January 3, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Popy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent experience at bullring store…

Excellent experience at bullring store Dee served me and gave me good deals for my mobile service I'm glad I went into bullring store

February 21, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Sebghatollah,

Thanks for the lovely review and fantastic support for store team.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aadil was amazing and given good advicr

February 19, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

He could not have been more helpful and…

He could not have been more helpful and he's got me a great deal.

February 18, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey John,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amosa and big Sammy made me laugh great…

Amosa and big Sammy made me laugh great service thanks guys

February 17, 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Mohammed,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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