Dil helped me out massively today. I ordered my phone online and once into store he was able to sort me out with a much better deal. Very happy with my experience today and would recommend speaking wi... See more
Company replied
Location
Switch location127 High Street, B14 7BW Birmingham, GB
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Dil was very helpful and approachable. He explained everything in detail. He helped us with five contractors. I found Dil very friendly, professional, knowledgeable, and accommodating. I am very ple... See more
Company replied
I was assisted by Indie. Indie was polite , easy to talk to and was able to explain in detail with patience . She had a good understanding of the business products and used her knowledge to get the be... See more
Company replied
Kasim was fantastic, experienced, explicit and easygoing working with me. He's always ready to solve further issues in case they surface. We need more ' Kasims' in Vodafone centres.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Birmingham King's Heath
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
127 High Street, B14 7BW, Birmingham, United Kingdom
4.9
Excellent
606 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Thank you to indie as always my…
Thank you to indie as always my experience with her is outstanding. Goes above and beyond.
May 21, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Hakan,
Thanks for the lovely review and fantastic support for Indie .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kasim was extremely helpful went out…
Kasim was extremely helpful went out of his way to fix my query would definitely recommend, I've had a lot of issues and he helped when no one else would thank you to noth kasim and also his colleague Indianna who helped me substantially
May 21, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Kevin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Spoke to Kas at this store
Spoke to Kas at this store, he was very helpful and I renewed my contract with Vodafone. Very easy process all sorted quickly.
May 20, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Adil,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kasim was really helpfull
Kasim was really helpfull, really kind to us sorted a very good deal and woild definitely recommend him got me the deal i wanted matching virgin and reduced our bill
May 19, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey,
Thanks for the lovely review and fantastic support for Kasim.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kasim was most helpful and very…
Kasim was most helpful and very professional and explained everything thoroughly
May 18, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Birmingham King's Heath
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very bad customer service and so much…
Very bad customer service and so much expensive. I don’t recommend Vodafone to any one I am very disappointed
December 9, 2025
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Nada,
It's disappointing to hear that you've been left feeling this way.
If there is anything we can do to help turn this around, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kasim helped get my sim working and got…
Kasim helped get my sim working and got me a good deal very happy
May 16, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Mark,
Thanks for the lovely review and fantastic support for Kasim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kasim was very helpful took the time to…
Kasim was very helpful took the time to sit and explain everything to me. A credit to the team at Kings Heath!
May 14, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Niamh,
Thanks for the lovely review and fantastic support for Kasim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Honestly indie helping me and my father…
Honestly indie helping me and my father was so sweet, and she was incredibly helfpful, and her communication skills were on point.
May 14, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Misha,
Thanks for the lovely review and fantastic support for Indie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Birmingham King's Heath
Hey Andy,
Thanks for the lovely review and fantastic support for Kasim and Indi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kasim was good got me a good deal on my…
Kasim was good got me a good deal on my iPhone very happy
May 12, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Kasim was helpful helped with my mums…
Kasim was helpful helped with my mums phone issue
May 11, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Birmingham King's Heath
Hey Callum,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I always see kas he gives me a good…
I always see kas he gives me a good deal and is veey friendly and helpful
May 9, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Benedicta,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dil was excellent
Dil was excellent. He was brilliant in helping me cancel my HBB but also with saving me £22 per month for my SIM cards.
May 9, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kas was helpful polite and efficient
Kas was helpful polite and efficient. Great service
May 8, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Chris,
Thanks for the lovely review and fantastic support for Kas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Birmingham King's Heath
Hey Mohammed,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kas was helpful got me a new sim with…
Kas was helpful got me a new sim with good deal
May 6, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Paulin,
Thanks for the lovely review and fantastic support for Kas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Indie was brilliant,an absolutelh…
Indie was brilliant,an absolutelh amazing pwrson to deal with.
May 5, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Steven,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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