Dil helped me out massively today. I ordered my phone online and once into store he was able to sort me out with a much better deal. Very happy with my experience today and would recommend speaking wi... See more
Company replied
127 High Street, B14 7BW Birmingham, GB
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Dil helped me out massively today. I ordered my phone online and once into store he was able to sort me out with a much better deal. Very happy with my experience today and would recommend speaking wi... See more
Company replied
Dil was very helpful and approachable. He explained everything in detail. He helped us with five contractors. I found Dil very friendly, professional, knowledgeable, and accommodating. I am very ple... See more
Company replied
I was assisted by Indie. Indie was polite , easy to talk to and was able to explain in detail with patience . She had a good understanding of the business products and used her knowledge to get the be... See more
Company replied
Kasim was fantastic, experienced, explicit and easygoing working with me. He's always ready to solve further issues in case they surface. We need more ' Kasims' in Vodafone centres.
Company replied
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127 High Street, B14 7BW, Birmingham, United Kingdom
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Dil was efficient, friendly and generous with his time. I was very impressed with the clarity of his explanations and the fact that he put me at ease where other people might make me feel embarrassed at my lack of knowledge.

Reply from Vodafone UK - Birmingham King's Heath
Kas was good saved money on my bills and got me a new phone

Reply from Vodafone UK - Birmingham King's Heath
Dil was brilliant service by well done

Reply from Vodafone UK - Birmingham King's Heath

Reply from Vodafone UK - Birmingham King's Heath
Sam is empathetic and very helpful. Dil also was helpful and great

Reply from Vodafone UK - Birmingham King's Heath
Thank you so much Kas, you have been amazing. You helped us get all our phones and you were very patient as well. Thank you for the discounts as well and for tailoring your service to our needs.

Reply from Vodafone UK - Birmingham King's Heath
Kasim was, uau amazing, very hard working.
Kasim very done more than we expected I’m very happy with his service amazing job
Thank you Kasim

Reply from Vodafone UK - Birmingham King's Heath
I am very nervous and not good with tech. I was assisted in store the staff were exceptional. Mr Dhill was very helpful and did everything for me. No stress. Appreciate all the help

Reply from Vodafone UK - Birmingham King's Heath
kasim and tabs were very professional and had great customer service and solved my issues. thanks

Reply from Vodafone UK - Birmingham King's Heath
Tayibah was great help amd got me a cracking deal for the whole family

Reply from Vodafone UK - Birmingham King's Heath
Kas was incredibly helpful - would recommend. There was an issue with a previous contract which he was really helpful and committed to getting sorted out for me and getting me the best deal - thanks!!

Reply from Vodafone UK - Birmingham King's Heath
Went into Vodafone Kings Heath today for a simple upgrade. Tabs, Sam and Dhil were fantastic. Worked incredibly hard to give my family the best package possible. Can’t thank them enough. Excellent service.

Reply from Vodafone UK - Birmingham King's Heath
Kasim was helpful saved me money on my wife's bill and I got a separate sim for my work use

Reply from Vodafone UK - Birmingham King's Heath

Reply from Vodafone UK - Birmingham King's Heath
Thank you so much indie.
Explained the bill ever so well to me

Reply from Vodafone UK - Birmingham King's Heath

Reply from Vodafone UK - Birmingham King's Heath
Kasim was very helpful got me a new phone updated for less than what I was paying originally and a sim for my son for a very good deal very happy!

Reply from Vodafone UK - Birmingham King's Heath
Kas was a great supporter helping and making sure I understand. Great service

Reply from Vodafone UK - Birmingham King's Heath
Dil was excellent. Gave clear and accurate information and advice. Was very helpful and very informative. Excellent customer service. Would highly recommend his service.

Reply from Vodafone UK - Birmingham King's Heath
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