Got to the vodafone shop in Bishop Auckland High Street. Had an issue with ads blocking my phone! Jack really helped me delete all unwanted apps. So happy. He reassured me. Gave me excellent service w... See more
Company replied
54 Newgate Street, DL14 7EQ Bishop Auckland, GB
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Got to the vodafone shop in Bishop Auckland High Street. Had an issue with ads blocking my phone! Jack really helped me delete all unwanted apps. So happy. He reassured me. Gave me excellent service w... See more
Company replied
Came into the Bishop Auckland store to cancel a broadband switch, which sadly we couldn't do over the phone (as we'd switched to Vodafone via a 3rd party site). George was amazing in helping us to can... See more
Company replied
Great guy very helpful
Company replied
Brilliant service, advice and support today from Jack, store manager at Vodafone in Bishop Auckland. Everything was explained clearly and he got excellent deals for both my husband and myself on our... See more
Company replied
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54 Newgate Street, DL14 7EQ, Bishop Auckland, United Kingdom
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Harley was a pleasure to deal with. Fantastic customer service and was very polite and knowledgeable.

Reply from Vodafone UK - Bishop Auckland
George was excellent in getting me a new phone, great conversation and a really happy bloke. Good on him

Reply from Vodafone UK - Bishop Auckland
Amazing service from Harley today sorting my Home Broadband.

Reply from Vodafone UK - Bishop Auckland
Lois was great! She helped me set up my new phone in-store so I didn't have to worry doing it myself!

Reply from Vodafone UK - Bishop Auckland
George was great helping me purchase my new iPhone 17 pro friendly kind service 😁

Reply from Vodafone UK - Bishop Auckland
Great service from Hartley at Bishop Auckland... Very helpful

Reply from Vodafone UK - Bishop Auckland
George was excellent in setting up my home broadband service

Reply from Vodafone UK - Bishop Auckland
Good experience and george was a very helpful member of staff, sorted me out a good value deal

Reply from Vodafone UK - Bishop Auckland
Got to the vodafone shop in Bishop Auckland High Street. Had an issue with ads blocking my phone! Jack really helped me delete all unwanted apps. So happy. He reassured me. Gave me excellent service was so patient

Reply from Vodafone UK - Bishop Auckland

Reply from Vodafone UK - Bishop Auckland
George was great in setting up this phone

Reply from Vodafone UK - Bishop Auckland

Reply from Vodafone UK - Bishop Auckland
George was excellent in getting me a new phone today, he has a warm heart and is totally the right person to have on the team, thank you!

Reply from Vodafone UK - Bishop Auckland
George had helped us today with amazing service and fantastic deals for our new phones

Reply from Vodafone UK - Bishop Auckland
An absolutely cracking lad who is professional and very friendly and amazing. Thank You Harley!

Reply from Vodafone UK - Bishop Auckland
Harley was absolutely fantastic with helping get a new phone couldnt be more happier with the support and service

Reply from Vodafone UK - Bishop Auckland
George helped me pick a new phone today and got me signed into a brand new plan. Very happy with the price and the service was excellent. Well done Bishop

Reply from Vodafone UK - Bishop Auckland
Have an amazing experience in store today with Mark as his fixed my network issues!

Reply from Vodafone UK - Bishop Auckland
George was great and helped me get my sim card up and running again. Great service

Reply from Vodafone UK - Bishop Auckland
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