Vodafone UK - Bishop Auckland Reviews 

311
•
TrustScore 5 out of 5

5.0

54 Newgate Street, DL14 7EQ Bishop Auckland, GB

•

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Rated 5 out of 5 stars

Got to the vodafone shop in Bishop Auckland High Street. Had an issue with ads blocking my phone! Jack really helped me delete all unwanted apps. So happy. He reassured me. Gave me excellent service w... See more

Company replied

Rated 5 out of 5 stars

Came into the Bishop Auckland store to cancel a broadband switch, which sadly we couldn't do over the phone (as we'd switched to Vodafone via a 3rd party site). George was amazing in helping us to can... See more

Company replied

Rated 5 out of 5 stars

Brilliant service, advice and support today from Jack, store manager at Vodafone in Bishop Auckland. Everything was explained clearly and he got excellent deals for both my husband and myself on our... See more

Company replied


Company details


Contact info

  • 54 Newgate Street, DL14 7EQ, Bishop Auckland, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

311 reviews

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5.0

All reviews

(311)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Harley was a pleasure to deal with

Harley was a pleasure to deal with. Fantastic customer service and was very polite and knowledgeable.

September 26, 2026
Unprompted review
Vodafone UK - Bishop Auckland logo

Reply from Vodafone UK - Bishop Auckland

Hey Lisa,
Thanks for the lovely review and fantastic support for Harley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

George was excellent in getting me a…

George was excellent in getting me a new phone, great conversation and a really happy bloke. Good on him

September 25, 2026
Unprompted review
Vodafone UK - Bishop Auckland logo

Reply from Vodafone UK - Bishop Auckland

Hey Philip,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from Harley today…

Amazing service from Harley today sorting my Home Broadband.

September 22, 2026
Unprompted review
Vodafone UK - Bishop Auckland logo

Reply from Vodafone UK - Bishop Auckland

Hey Corinne,

Thanks for the lovely review and fantastic support for Harley.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service

Lois was great! She helped me set up my new phone in-store so I didn't have to worry doing it myself!

September 21, 2026
Unprompted review
Vodafone UK - Bishop Auckland logo

Reply from Vodafone UK - Bishop Auckland

Hey Mavis,

Thanks for the lovely review and fantastic support for Lois. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

George was great helping me purchase my…

George was great helping me purchase my new iPhone 17 pro friendly kind service 😁

September 19, 2026
Unprompted review
Vodafone UK - Bishop Auckland logo

Reply from Vodafone UK - Bishop Auckland

Hey Owen,

Thanks for the lovely review and fantastic support for George.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Hartley at Bishop…

Great service from Hartley at Bishop Auckland... Very helpful

September 19, 2026
Unprompted review
Vodafone UK - Bishop Auckland logo

Reply from Vodafone UK - Bishop Auckland

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

George was excellent in setting up my…

George was excellent in setting up my home broadband service

September 10, 2026
Unprompted review
Vodafone UK - Bishop Auckland logo

Reply from Vodafone UK - Bishop Auckland

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good experience and george was a very…

Good experience and george was a very helpful member of staff, sorted me out a good value deal

September 9, 2026
Unprompted review
Vodafone UK - Bishop Auckland logo

Reply from Vodafone UK - Bishop Auckland

Hey James,

Thanks for the lovely review and fantastic support for George. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got to the vodafone shop in Bishop…

Got to the vodafone shop in Bishop Auckland High Street. Had an issue with ads blocking my phone! Jack really helped me delete all unwanted apps. So happy. He reassured me. Gave me excellent service was so patient

September 9, 2026
Unprompted review
Vodafone UK - Bishop Auckland logo

Reply from Vodafone UK - Bishop Auckland

Thanks for the lovely review and fantastic support for our team member. We're so happy to hear they were able to help you with your phone and provide excellent service.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

Good amd fast service

Good amd fast service

September 7, 2026
Unprompted review
Vodafone UK - Bishop Auckland logo

Reply from Vodafone UK - Bishop Auckland

This is fantastic to hear! We really appreciate the feedback about our efficient service.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

George was great in setting up this…

George was great in setting up this phone

September 1, 2026
Unprompted review
Vodafone UK - Bishop Auckland logo

Reply from Vodafone UK - Bishop Auckland

Hey Ernest,

Thanks for the lovely review and fantastic support for George.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very help.full

Very help.full
And made tur process easy

August 30, 2026
Unprompted review
Vodafone UK - Bishop Auckland logo

Reply from Vodafone UK - Bishop Auckland

Hey Paul,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

George was excellent in getting me a…

George was excellent in getting me a new phone today, he has a warm heart and is totally the right person to have on the team, thank you!

August 30, 2026
Unprompted review
Vodafone UK - Bishop Auckland logo

Reply from Vodafone UK - Bishop Auckland

Hey Alison,

Thanks for the lovely review and fantastic support for us. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

George had helped us today with amazing…

George had helped us today with amazing service and fantastic deals for our new phones

August 30, 2026
Unprompted review
Vodafone UK - Bishop Auckland logo

Reply from Vodafone UK - Bishop Auckland

Hey Rachael,

Thanks for the lovely review and fantastic support for George. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

An absolutely cracking lad who is…

An absolutely cracking lad who is professional and very friendly and amazing. Thank You Harley!

August 29, 2026
Unprompted review
Vodafone UK - Bishop Auckland logo

Reply from Vodafone UK - Bishop Auckland

Hey Joanne,

Thanks for the lovely review and fantastic support for Harley.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Rated 5 out of 5 stars

Harley was absolutely fantastic with…

Harley was absolutely fantastic with helping get a new phone couldnt be more happier with the support and service

August 29, 2026
Unprompted review
Vodafone UK - Bishop Auckland logo

Reply from Vodafone UK - Bishop Auckland

Hey Joshua,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

George helped me pick a new phone today…

George helped me pick a new phone today and got me signed into a brand new plan. Very happy with the price and the service was excellent. Well done Bishop

August 28, 2026
Unprompted review
Vodafone UK - Bishop Auckland logo

Reply from Vodafone UK - Bishop Auckland

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Have an amazing experience with Mark

Have an amazing experience in store today with Mark as his fixed my network issues!

August 28, 2026
Unprompted review
Vodafone UK - Bishop Auckland logo

Reply from Vodafone UK - Bishop Auckland

Hey Harley,

Thanks for the lovely review and fantastic support for *AGENT NAME*. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

George was great and helped me get my sim card up and running again. Great service

August 28, 2026
Unprompted review
Vodafone UK - Bishop Auckland logo

Reply from Vodafone UK - Bishop Auckland

Hey Jennifer,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Great guy very helpful

August 28, 2026
Unprompted review
Vodafone UK - Bishop Auckland logo

Reply from Vodafone UK - Bishop Auckland

Hey Seb,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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