Came into the Bishop Auckland store to cancel a broadband switch, which sadly we couldn't do over the phone (as we'd switched to Vodafone via a 3rd party site). George was amazing in helping us to can... See more
Company replied
Location
Switch location54 Newgate Street, DL14 7EQ Bishop Auckland, GB
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Great guy very helpful
Company replied
Brilliant service, advice and support today from Jack, store manager at Vodafone in Bishop Auckland. Everything was explained clearly and he got excellent deals for both my husband and myself on our... See more
Company replied
Bishop Auckland is a great store. Popped in to collect my new phone and Lois helped us transfer all of our contacts and photos. Lovely experience.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bishop Auckland
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
54 Newgate Street, DL14 7EQ, Bishop Auckland, United Kingdom
5.0
Excellent
302 reviews
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Service was amazing
Service was amazing by Lois, really helpful, personal and informative :)
June 21, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Joshua,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George was really helpful with my…
George was really helpful with my inquiries as was jack
June 20, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Alexander,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George and Jack were great
George and Jack were great, very helpful. I would recommend this store personally
June 20, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Brilliant service big help feom George
Brilliant service big help feom George
June 20, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Michael,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George was great in store with my query…
George was great in store with my query about my home system.
June 20, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Liam,
Thanks for the lovely review and fantastic support for George. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everything was made really simple
Everything was made really simple, Lois explained it all, a really easy experience
June 12, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Sharon,
Thanks for the lovely review and fantastic support for Lois.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer care
Our Vodafone helper is as absolutely amazing. She helped us quick and easy and Lois as so kind, caring and considerate with us too. Such an easy experience, 10/10
June 12, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Chantelle,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lois was absolutely fantastic
Lois was absolutely fantastic! I’m clueless with tariffs etc but Lois took control, reassured me and made sure I left with an excellent deal. Would highly recommend. Customer care is outstanding.
June 6, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Vicky,
Thanks for the lovely review and the fantastic support you’ve shown for Lois.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack in the Bishop Auckland Vodaphone…
Jack in the Bishop Auckland Vodaphone store was excellent. Great customer service. Helped me with a new contract and to give me best value deal. Clear and concise explanation. Felt secure about his knowledge and advice
June 1, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Anne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack manager of Vodafone Bishop…
Jack manager of Vodafone Bishop Auckland resolved all of my issues that ive had with with a package deal a sim only deal very friendly and helpful
June 1, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Andrea,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service!
I visited Vodafone to renew my contract and was helped by George who was absolutely fantastic. Very friendly and knowledgeable and was able to get me a great deal. There's a lot to be said for face to face help in retail and George was a perfect example of how it done!
May 28, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Helpful Bishop Auckland store is a credit to Vodafone
Came into the Bishop Auckland store to cancel a broadband switch, which sadly we couldn't do over the phone (as we'd switched to Vodafone via a 3rd party site). George was amazing in helping us to cancel the switch, he's clearly an asset to Vodafone. Once we can get out of the contract with our current provider without the £££ fees we hope to be switching to Vodafone.
May 26, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brilliant and fantastic and a good…
Brilliant and fantastic and a good looking lad Jack is
May 26, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Ann,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mark in store was brilliant
May 26, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey lynne,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mark in store was excellent
Mark in store was excellent, made me feel totally at ease and sorted my new phone
May 26, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service is great in Bishop
May 21, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey George,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lois was fantasyic helping today with…
Lois was fantasyic helping today with my upgrade 5*
May 13, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Kyle,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
George was so helpful and nothing was…
George was so helpful and nothing was any bother.
He is an asset to the store
May 12, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Josephine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mark and Jack in store were fantastic
May 12, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Corinne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Lois was amazing at my new iPad and was a please dealing wit her at the bishop Auckland store
May 11, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey There,
Thanks for the lovely review and fantastic support for Lois.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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