Got to the vodafone shop in Bishop Auckland High Street. Had an issue with ads blocking my phone! Jack really helped me delete all unwanted apps. So happy. He reassured me. Gave me excellent service w... See more
Location
Switch location54 Newgate Street, DL14 7EQ Bishop Auckland, GB
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Came into the Bishop Auckland store to cancel a broadband switch, which sadly we couldn't do over the phone (as we'd switched to Vodafone via a 3rd party site). George was amazing in helping us to can... See more
Company replied
Brilliant service, advice and support today from Jack, store manager at Vodafone in Bishop Auckland. Everything was explained clearly and he got excellent deals for both my husband and myself on our... See more
Company replied
Great guy very helpful
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bishop Auckland
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
54 Newgate Street, DL14 7EQ, Bishop Auckland, United Kingdom
5.0
Excellent
303 reviews
Asks customers to review
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Mark and Jack in store were fantastic
May 12, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Corinne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Lois was amazing at my new iPad and was a please dealing wit her at the bishop Auckland store
May 11, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey There,
Thanks for the lovely review and fantastic support for Lois.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff were extremely helpful and…
Staff were extremely helpful and explained things so I understood
May 9, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Patricia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
It was straight forward Lois was very enjoyment
It was straight forward Lois was very helpful saved me money explained everything couldn't thank her enough
May 9, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Louise,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What made this amazing is Lois was positivity
What made this amazing is Lois was upfront about everything, straight forward but also had the best interest for me as a customer in mind and this made me feel totally at ease and even more secure with Vodafone.
May 9, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Calvin
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
GEORGE GOT ME A NEW PHONE FANTASTIC…
GEORGE GOT ME A NEW PHONE FANTASTIC EMPLOYEE NO1.
May 2, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Andrew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lois was excellent
Lois was excellent! She sorted out a problem with my phone and found a better deal for me. Also advised about new phones and plans. Thank you very much.
May 2, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
George got me 2 SIM upgrades
George got me 2 SIM upgrades. He is a true asset. Thanks George
April 30, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff were absolutely amazing
April 27, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hi Jo, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Jack and Lois were absolutely fantastic…
Jack and Lois were absolutely fantastic and I will 100% recommend to family and friends. Was such a great help and have fantastic advice
April 27, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George is mint!
George made my experience lovely by helping me restore my messages. He is full of good banter and is a true asset towards your company. He is the type of person you need.
Thanks!
April 25, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Jeffrey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant service, advice and support today from Jack, store manager at Vodafone in Bishop Auckland.
Everything was explained clearly and he got excellent deals for both my husband and myself on our new phones.
Nothing was too much trouble - thank you so much Jack!
April 23, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
George was great!
George was great, he upgraded my SIM and saved me some money, I will be back when my contract is up! He is an asset to the team.
April 23, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Jean,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bishop Auckland
Hey Lucy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone account login fixed
Vodafone account login fixed, and new broadband and family SIM cards sorted with zero fuss, and very helpful.
Very much appreciated.
Thanks Mark.
April 21, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hi Phil🙂 Thank you for leaving us this great review regarding the service you've received from Mark. If you need any help in the future you know where we are. Komal
Brilliant service at bishop Auckland…
Brilliant service at bishop Auckland shop and Lois was brilliant
April 20, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Geoff,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mark in store was very good and helpful…
Mark in store was very good and helpful and patient
April 15, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hi Peter, thank you so much for your wonderful review and the amazing support you’ve shown for Mark it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone Social Media Team
Excellent customer service from Jack
Excellent customer service from Jack, he went above and beyond and also got me some great savings on all my devices.
April 15, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Caroline,
Thanks for the lovely review and fantastic support for Jack
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Absolutely outstanding customer service…
Absolutely outstanding customer service would highly recommend
April 10, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Audrey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely fantastic experience
Absolutely fantastic experience. Mark the salesman was extremely knowledgeable and helpful. Will happily recommend this shop for everyone I know.
April 4, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Ben,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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