Got to the vodafone shop in Bishop Auckland High Street. Had an issue with ads blocking my phone! Jack really helped me delete all unwanted apps. So happy. He reassured me. Gave me excellent service w... See more
Location
Switch location54 Newgate Street, DL14 7EQ Bishop Auckland, GB
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Came into the Bishop Auckland store to cancel a broadband switch, which sadly we couldn't do over the phone (as we'd switched to Vodafone via a 3rd party site). George was amazing in helping us to can... See more
Company replied
Brilliant service, advice and support today from Jack, store manager at Vodafone in Bishop Auckland. Everything was explained clearly and he got excellent deals for both my husband and myself on our... See more
Company replied
Great guy very helpful
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bishop Auckland
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
54 Newgate Street, DL14 7EQ, Bishop Auckland, United Kingdom
5.0
Excellent
303 reviews
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Absolutely fantastic experience
Absolutely fantastic experience. Mark the salesman was extremely knowledgeable and helpful. Will happily recommend this shop for everyone I know.
April 4, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Ben,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Mark
Mark the assistant manager was ever helpful and help me sort phones out
April 3, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Craig,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Mark was really good with us.
April 3, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lois was very helpful in saving myself…
Lois was very helpful in saving myself some money on upgrading my SIM!
April 1, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Winifred,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really helpful in store
Really helpful in store, sorted our issue straight away and got us signed up to a plan that works for what we need. Will definitely recommend and be back.
March 31, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Rosanne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lois and Jack are an asset to the…
Lois and Jack are an asset to the company/ store in Bishop Auckland. Both went over and above, and still are, helping me with my change over from sky mobile to Vodafone. They listened and understood how I felt and what I wanted and needed. Lois and Jack are both very patient and extremely friendly, both couldn’t have done more for me if they tried. Lois is still on the case now and offered further help when needed. Thank you.
March 26, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Andrea,
Thanks for the lovely review and fantastic support for Lois and Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everything was explained to me and I…
Everything was explained to me and I wasn't rushed while getting sorted
March 25, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Mary,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack is a professional and nice guy
Jack is a professional and nice guy. I joined a new airtime plan provided by jack
March 25, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service solving the issue of…
Excellent service solving the issue of my cracked screen by Mark
March 23, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Tracy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The most helpful and polite assistants
The most helpful and polite assistants. Lois and Mark treated me with the utmost respect and explained everything
March 20, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Sharon,
Thanks for the lovely review and fantastic support for Lois and Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lois was very helpful thankyou
March 20, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Marilyn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mark in store was absolutely fantastic
March 20, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Alan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Impeccable service
Impeccable service, excellent customer communication from Mark
March 13, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey John,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mark was fantastic in store
March 13, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Sue,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
March 13, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Jeff,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sales manager went above and beyond…
Sales manager went above and beyond slrted infected mobile and transferred data to new phone.
March 9, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was in store with Mark today and he…
I was in store with Mark today and he fixed all of my issues
March 4, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Judith,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
George upgrade my contract very pleased…
George upgrade my contract very pleased . He is very friendly and answered all questions very professional .
March 3, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Julie,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I recently received excellent service…
I recently received excellent service from Mark at my local Vodafone shop. He was professional, approachable, and extremely knowledgeable. Mark took the time to understand my needs, clearly explained the available options, and ensured I felt confident in my decision. His patience and attention to detail made the entire experience efficient and stress-free. It is rare to encounter such consistently high standards of customer service.
February 28, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Oakley,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really kind staff
Really kind staff, especially Mark who took the time to ensure all my questions were answered
February 27, 2026
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey Joe,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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