Got to the vodafone shop in Bishop Auckland High Street. Had an issue with ads blocking my phone! Jack really helped me delete all unwanted apps. So happy. He reassured me. Gave me excellent service w... See more
Company replied
Location
Switch location54 Newgate Street, DL14 7EQ Bishop Auckland, GB
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Came into the Bishop Auckland store to cancel a broadband switch, which sadly we couldn't do over the phone (as we'd switched to Vodafone via a 3rd party site). George was amazing in helping us to can... See more
Company replied
Brilliant service, advice and support today from Jack, store manager at Vodafone in Bishop Auckland. Everything was explained clearly and he got excellent deals for both my husband and myself on our... See more
Company replied
Great guy very helpful
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bishop Auckland
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
54 Newgate Street, DL14 7EQ, Bishop Auckland, United Kingdom
5.0
Excellent
305 reviews
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Jack was very helpful and taked me throw every step and made things really good.
We really enjoyed our visit as we always do. They are very helpful and really nice and very helpful.
April 5, 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hi Jayne,
We really appreciate your wonderful review and the amazing support for Jack.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Jack very well mannered and very…
Jack very well mannered and very helpful and give good advice and listen to what we have to say
April 5, 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hi,
We really appreciate your wonderful review and the amazing support for Jack.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Jack and jay
Jack and jay were great and couldn’t have asked for better service. Don’t think the store and my experience would have been the same if they were not there.
April 3, 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hey James,
Thanks for the lovely review and fantastic support for Jack and jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mark was incredibly helpful
Mark was incredibly helpful! I tend to prefer online shopping, and I thought upgrading to a new phone, would be preferable. Unfortunately, I did make more than a few mistakes when doing this online. Mark not only helped rectify my mistaken selections, but managed to get me a better deal. Thank you for your knowledge, and patience Mark.
March 23, 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hi Shareen
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good experience with the guy in store…
Good experience with the guy in store today.
March 8, 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Staff were great attentive and honest
Staff were great attentive and honest
March 8, 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Great service from Chantal
Great service from Chantal. She’s very efficient
March 7, 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hi Ann,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
First-class customer service from Mark…
First-class customer service from Mark and jack
March 7, 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Thanks for the first class review, John! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service at the bishop…
Great customer service at the bishop auckland branch jack and Mark were both very helpful 5*
March 7, 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
What brilliant feedback for Jack and Mark! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Issues
Fantastic work by Jack,
resolved my ongoing issues with my e sim after numerous calls to Vodaphone Tech and custy services.
February 22, 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Amazing experience
Amazing experience, Jack from Bishop Aukland branch was very helpful and totally recommend!
February 19, 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hi Georgiana. Thank you for your review for Jack. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and great service at the Bishop Auckland store
Jack was really polite, cheerful and helpful sorting out some issues we had with one of our phone contracts. He took time to explain everything and was sorted out our contracts efficiently especially with regard to a trip to New Zealand. Many thanks - a great service.
February 15, 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Friendly staff who explained…
Friendly staff who explained everything. We dealt with the manager Jack who was fantastic and so helpful.
February 15, 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service 100% as…
Absolutely brilliant service 100% as always them guys are great and so helpful
February 14, 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Thanks for your five star review, Joanne! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mark is very helpful and knowledgeable
January 28, 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hi. Thank you for your review for Mark. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful and knowledgable staff
Helpful and knowledgable staff who took the time to find the right solution for me when moving from a work phone to my own new phone.
January 17, 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hi Martin,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Bishop Auckland
Thanks for the positive feedback, Kevin! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
jack helped me with claiming my samsung…
jack helped me with claiming my samsung Chromebook
January 17, 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Thanks for the five star review, Vera! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fast and reliable member of staff
Fast and reliable member of staff
January 14, 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hi Rhys,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Really good and helpful
Really good and helpful, answered all questions and help with my upgrade
January 9, 2025
Unprompted review
Reply from Vodafone UK - Bishop Auckland
Hi Matt,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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