Vodafone UK - Bishop's Stortford Reviews 

196
TrustScore 5 out of 5

4.9

5 Potter Street, CM23 3UH Bishop's Stortford, GB


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Rated 5 out of 5 stars

I recently visited Vodafone Bishops Stortford store to subscribe to a new SIM only deal. From start to finish I had a very pleasant experience, and I was served by Ali. Ali welcomed me with a smile, a... See more

Company replied

Rated 5 out of 5 stars

I came in to this shop because my phone plan was running out. And Amar was an amazing help for me. I do really recommend this location. Really helpful and professional.

Company replied

Rated 5 out of 5 stars

Benjamin was truly a wonderful , knowledgeable and helpful advisor to me. I’m 70 years old woman , so technology not my thing and yet he didn’t patronise me but sorted out my phone after my return to... See more

Company replied

Rated 5 out of 5 stars

Came into store recently and I was very surprised to be helped greatly by a young gentlemen called Manny. He was very helpful indeed and directed me accordingly. Thank you so much, very much appreciat... See more

Company replied


Company details


Contact info

  • 5 Potter Street, CM23 3UH, Bishop's Stortford, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

196 reviews

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4.9

All reviews

(196)

42,916 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service from the team…

Great customer service from the team and amar very professional and helpful.

March 23, 2026
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hey Ahmed,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good branch who always make an…

Very good branch who always make an effort to help. Amar was knowledgeable and told me good information and told me choices i can make for new contract. Highly recommended

March 22, 2026
Unprompted review
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Reply from Vodafone UK - Bishop's Stortford

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Amar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was a great help

Amar was a great help, he took time to explain different tariffs and how best it would suit me also done me a great deal with the iPhone 17pro max very pleased with my new phone and tariff saved me money at the same time highly recommend

March 18, 2026
Unprompted review
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Reply from Vodafone UK - Bishop's Stortford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam was very helpful explaining plans…

Adam was very helpful gentleman explaining plans and helped me save some money. Thanks

April 1, 2026
Unprompted review
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Reply from Vodafone UK - Bishop's Stortford

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was very helpful

Amar was very helpful

April 1, 2026
Unprompted review
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Reply from Vodafone UK - Bishop's Stortford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from all staff members …

Great service from all staff members especially Ahmed who who went above and beyond. Thank you

March 6, 2026
Unprompted review
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Reply from Vodafone UK - Bishop's Stortford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Many thanks to Amar for helping me

Many thanks to Amar for helping me. Great customer service which I found exceptional he went over and beyond to get me the perfect deal. So many thanks!

March 2, 2026
Unprompted review
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Reply from Vodafone UK - Bishop's Stortford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

JAMIE was absolutely wonderful today…

JAMIE was absolutely wonderful today and resolved everything Most pleasant experience

March 3, 2026
Unprompted review
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Reply from Vodafone UK - Bishop's Stortford

Hey Penny,

Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helped today by Jamie

Helped today by Jamie. Lovely helpful guy. Being a non tech person he happily helped solve my problem. Go Vodaphone.

March 3, 2026
Unprompted review
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Reply from Vodafone UK - Bishop's Stortford

Hey Skye, ​

Thanks for the lovely review and fantastic support for Jamie. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Had a very good experience dealing with Amar

Had a very good experience dealing with Amar, very clear and explained everything amazingly!

March 1, 2026
Unprompted review
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Reply from Vodafone UK - Bishop's Stortford

Hey Usmaan,

Thanks for the lovely review and fantastic support for Amar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gizam was very helpful

March 1, 2026
Unprompted review
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Reply from Vodafone UK - Bishop's Stortford

Hey Phills,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic friendly staff

Came into the store just to see if there were any better sim only deals but Amar showed me some great phones too.. so I’ve decided to upgrade. Amar was very patient with me as I had a lot of questions which he did well to answer. Thanks 🤩

March 1, 2026
Unprompted review
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Reply from Vodafone UK - Bishop's Stortford

Hey Ash,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The Manager Amar was very helpful and…

The Manager Amar was very helpful and helped me resolve my query

February 20, 2026
Unprompted review
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Reply from Vodafone UK - Bishop's Stortford

Hey Sahar,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Met Amar he was excellent in assisting…

Met Amar he was excellent in assisting me

Thank you

February 2, 2026
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, got all the help i needed and the staff member Amar was very helpful.

February 2, 2026
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hey Zia,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was served by Manny regarding an issue…

Was served by Manny regarding an issue i had on my phone not only was this fixed but Manny also made me aware i was due an upgrade and saved me some money off my plan win win.

February 2, 2026
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manny was excellent helped me with my…

Manny was excellent helped me with my issue without making me feel a burden very polite and understanding will be coming back for my home broadband.

February 2, 2026
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hey Baba,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gizem was amazing customer service

Gizem was amazing customer service! 10/10 would recommend. Explained everything indetails, make the process smooth. Thanks

February 1, 2026
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hey Cates,

Thanks for the lovely review and fantastic support for Gizem.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was excellent

Amar was excellent

January 3, 2026
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hey Max,

Thanks for the lovely review and fantastic support for Amar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff

Ali was super helpful and very friendly

January 3, 2026
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hey Saulleh,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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