I recently visited Vodafone Bishops Stortford store to subscribe to a new SIM only deal. From start to finish I had a very pleasant experience, and I was served by Ali. Ali welcomed me with a smile, a... See more
Company replied
Location
Switch location5 Potter Street, CM23 3UH Bishop's Stortford, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Benjamin was truly a wonderful , knowledgeable and helpful advisor to me. I’m 70 years old woman , so technology not my thing and yet he didn’t patronise me but sorted out my phone after my return to... See more
Company replied
Came into store recently and I was very surprised to be helped greatly by a young gentlemen called Manny. He was very helpful indeed and directed me accordingly. Thank you so much, very much appreciat... See more
Company replied
I came in to this shop because my phone plan was running out. And Amar was an amazing help for me. I do really recommend this location. Really helpful and professional.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bishop's Stortford
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
5 Potter Street, CM23 3UH, Bishop's Stortford, United Kingdom
4.9
Excellent
197 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vodafone UK - Bishop's Stortford
Hey Saulleh,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ali helped us move our broadband across…
Ali helped us move our broadband across never had such a smooth process
January 3, 2026
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hey Olivia,
Thanks for the lovely review and fantastic support for Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in a few days ago Ali pleasant…
Came in a few days ago Ali pleasant young man great conversation and saved me money
January 3, 2026
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hey,
Thanks for the lovely review and fantastic support for Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Such a good and professional experience…
Such a good and professional experience with Ali, absolutely top tier service. Clearly explained the pros and cons of each phone and plan I was considering and helped me decide so quickly
December 20, 2025
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bishop's Stortford
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Inclusive and Supportive
Upon coming into the shop, I usually get a lot of social anxiety, but Ali approached me in such a great manner and helped me understand the different plans and made me feel very welcome. Customer service felt very inclusive and supportive
November 29, 2025
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hey ihtisham,
Thanks for the lovely review and fantastic support for Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The Manager Amar was excellent in…
The Manager Amar was excellent in helping me today
December 1, 2025
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hey Carol,
Thanks for the lovely review and fantastic support for Amar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bishop's Stortford
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Saw Ali yesterday he give me very good…
Saw Ali yesterday he give me very good price for me and my daughter
November 30, 2025
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hey Su,
Thanks for the lovely review and fantastic support for Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Joe was great
Joe was great. Explained everything to me and setup my new phone quickly.
December 1, 2025
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hey Christopher,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bishop's Stortford
Hey,
Thanks for the lovely review for Amar.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ali was so knowledgeable and helpful…
Ali was so knowledgeable and helpful and made buying a new phone very easy and stress-free
November 10, 2025
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hi. We're happy to hear that the purchase was easy and stress-free, thanks to our knowledgeable staff! We appreciate you taking the time to share your experience. If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
The staff are very friendly
The staff were very friendly and helpful. Dog friendly which is always a win. Gizem was kind and made things easy.
November 2, 2025
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Thanks to Amar
Thanks to Amar. Very knowledgeable and excellent customer service
November 1, 2025
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hi. We appreciate you taking the time to share your experience. We're so happy to hear you received excellent and knowledgeable support! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Manager Amar was very friendly and…
The Manager Amar was very friendly and helpful, found me a great new offer and his customer service was excellent
November 1, 2025
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hi. We're happy to hear that you received great service and that a suitable offer was found for you! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in today and bought the s25 edge…
Came in today and bought the s25 edge from Ali, really pleasant experience.
November 1, 2025
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hi. We're happy to hear that you had a pleasant experience purchasing the s25 edge. Thank you for sharing your positive feedback; we appreciate it a lot. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bishop's Stortford
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store recently and I was very…
Came into store recently and I was very surprised to be helped greatly by a young gentlemen called Manny. He was very helpful indeed and directed me accordingly. Thank you so much, very much appreciated. Good to know there is still good, honest and open people out there. I will defiantly continue with my services and know where to come back to from now on
October 2, 2025
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Manny was excellent great service all…
Manny was excellent great service all round and very welcoming.
October 4, 2025
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hey Rob,
Thanks for the lovely review and fantastic support for Manny.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
“Amar was extremely helpful and found…
“Amar was extremely helpful and found me a great new deal. Excellent customer service – I’m very impressed!”
October 1, 2025
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hey,
Thanks for the lovely review and fantastic support for Amar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.