Vodafone UK - Bishop's Stortford Reviews 

197
TrustScore 5 out of 5

4.9

5 Potter Street, CM23 3UH Bishop's Stortford, GB


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Rated 5 out of 5 stars

I recently visited Vodafone Bishops Stortford store to subscribe to a new SIM only deal. From start to finish I had a very pleasant experience, and I was served by Ali. Ali welcomed me with a smile, a... See more

Company replied

Rated 5 out of 5 stars

Benjamin was truly a wonderful , knowledgeable and helpful advisor to me. I’m 70 years old woman , so technology not my thing and yet he didn’t patronise me but sorted out my phone after my return to... See more

Company replied

Rated 5 out of 5 stars

Came into store recently and I was very surprised to be helped greatly by a young gentlemen called Manny. He was very helpful indeed and directed me accordingly. Thank you so much, very much appreciat... See more

Company replied

Rated 5 out of 5 stars

I came in to this shop because my phone plan was running out. And Amar was an amazing help for me. I do really recommend this location. Really helpful and professional.

Company replied


Company details


Contact info

  • 5 Potter Street, CM23 3UH, Bishop's Stortford, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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4.9

All reviews

(197)

40,120 reviews in the last 12 months

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Rated 5 out of 5 stars

Would recommend

The assistant was extremely knowledgeable personable snd attentive with s good sense of humour

February 11, 2025
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Steve. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was great,fab customer service,he…

Amar was great,fab customer service,he listened to me and was very kind.He even offered to make me a coffee whilst I was waiting,highly recommend Vodafone bishops stortford

February 10, 2025
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Neil. Thank you for your review for Amar. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was very helpful

Amar was very helpful

February 5, 2025
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hello, Linda,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ali was great at explaining all options…

Ali was great at explaining all options and very friendly.

January 21, 2025
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Anthony,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Service was very helpful and very…

Service was very helpful and very efficient received from Amar.

January 15, 2025
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Christine,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to Amar helping me get a new sim…

Thanks to Amar helping me get a new sim deal. Excellent

January 15, 2025
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Yvonne,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Manager Amar was very helpful and…

Manager Amar was very helpful , he went over and above , to help me with my phone , a truly decent guy .

January 13, 2025
Unprompted review
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Reply from Vodafone UK - Bishop's Stortford

Hi Jane,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely helpful service

Lovely helpful service

January 11, 2025
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone staff in Bishop's Stortford…

Vodafone staff in Bishop's Stortford are amazing.
Ben & Jo went above & beyond to help us after my wife's mobile phone was stolen.
Thanks guys & have a great Christmas.

December 13, 2024
Unprompted review
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Reply from Vodafone UK - Bishop's Stortford

Hey George,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 3 out of 5 stars

Upgrade your retail systems

Let's be clear, the operator in the shop was extremely attentive, several years of experience of the software, knowledgeable & helpful. Clearly the computer systems they are working with are old, cumbersome & slow, which hampers shop staff in handling enquiries & making sales efficiently & speedily.

December 2, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hey Turvin, I'm sorry to hear the agent hadn't got to grips with our system and this led to a delay in processibng your deal.
Thanks for your feedback, The Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was very helpful and polite

Amar was very helpful and polite. Helped me choose the right phone for me and was very patient
-bogg

November 30, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Thank you for your review Bogdan. It's always good to read such complimentary feedback ☺️
Thanks again, The Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to Amar helping me out with new…

Thanks to Amar helping me out with new phone.

December 2, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Alan,

Thank you for reviewing and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amar

Amar was very helpful and completes
everything very quickly. He answered all our questions and explain anything we were confused on.

December 2, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Eduardo,

Thank you for reviewing and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Joe in Bishops Stortford store

Joe in Bishops Stortford store. Amazing! Informative, patient and extemely resilient when Vodafone systems had errors within them. Really helpful. Above and beyond!

December 1, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Jane. Thank you for your review for Joe. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I am vey pleased with this store

I am vey pleased with this store, they were very helpful and found me a really good deal for my sim. Excellent service from the manager Amr

November 25, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Urooj. Thank you for your review for Amr and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Needed a new phone and Amar helped me…

Needed a new phone and Amar helped me get a great deal

November 28, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Isaac,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was wonderful

Ben was absolutely wonderful in helping me get my phone working after it stopped. Credit to your company.

November 29, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Jim,

Thank you for your review. It’s great to hear of your positive experience with Ben. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was very helpful in getting me a…

Amar was very helpful in getting me a new phone thank you

November 18, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Stephen,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Benjamin was truly a wonderful

Benjamin was truly a wonderful , knowledgeable and helpful advisor to me. I’m 70 years old woman , so technology not my thing and yet he didn’t patronise me but sorted out my phone after my return to UK and this assistance level is why I’ve stayed with Vodafone on return. Please convey my thanks to him . I have been busy so this is a little late in being sent but sincere thanks non the less.

October 18, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

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