Vodafone UK - Bishop's Stortford Reviews 

197
TrustScore 5 out of 5

4.9

5 Potter Street, CM23 3UH Bishop's Stortford, GB


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Rated 5 out of 5 stars

I recently visited Vodafone Bishops Stortford store to subscribe to a new SIM only deal. From start to finish I had a very pleasant experience, and I was served by Ali. Ali welcomed me with a smile, a... See more

Company replied

Rated 5 out of 5 stars

Benjamin was truly a wonderful , knowledgeable and helpful advisor to me. I’m 70 years old woman , so technology not my thing and yet he didn’t patronise me but sorted out my phone after my return to... See more

Company replied

Rated 5 out of 5 stars

Came into store recently and I was very surprised to be helped greatly by a young gentlemen called Manny. He was very helpful indeed and directed me accordingly. Thank you so much, very much appreciat... See more

Company replied

Rated 5 out of 5 stars

I came in to this shop because my phone plan was running out. And Amar was an amazing help for me. I do really recommend this location. Really helpful and professional.

Company replied


Company details


Contact info

  • 5 Potter Street, CM23 3UH, Bishop's Stortford, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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4.9

All reviews

(197)

40,120 reviews in the last 12 months

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Rated 5 out of 5 stars

Asha super helpful with upgrade

Went in the other day for an upgrade thinking it would take ages but Asha made the whole process easy and quick. She was very helpful with any issues I had and definitely recommend!

October 22, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Nick,

Thanks for your review for Asha. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Asha is the best

Asha is the best! She helped advise what phone would be the best for my use and was very friendly. Highly recommend you see her when you need a phone!!

October 19, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Dave,

This is lovely feedback for Asha. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

i went to the store and was greeted by…

i went to the store and was greeted by a chap called Amar, he was very helpful and got me a excellent deal. i was very impressed with the depth of knowledge he had and experience in customer service. will be sending my family to shop here also such a pleasant experience. thank you

October 7, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Farhan,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional service from Amar

Exceptional service from Amar, went above and beyond to make sure my purchase went smooth! Thank you.

October 9, 2024
Unprompted review
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Reply from Vodafone UK - Bishop's Stortford

Hi Suf,

It's great to hear about your recent experience and feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was very helpful and helped me…

Amar was very helpful and helped me tidy up my account. Very good service.

October 2, 2024
Unprompted review
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Reply from Vodafone UK - Bishop's Stortford

Hi There,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Amar has been able to tidy the account.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Needed support and the Manager Amar was…

Needed support and the Manager Amar was very helpful in sorting my needs. Would highly recommend

October 2, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Anna,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Amar.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful

Really helpful. Amar is really helpful and mange to fix my issue. Congrats to vodafone and Amar

September 30, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Tiago,

Thanks for your 5-star review for Amar. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Regarding our experience with Amar

Regarding our experience with Amar, he was absolutely great ...very patient with myself and sister in law, here from Canada. So reassuring! So grateful Omar was here for us this morning!
Regards, Margaret and Lynn

September 30, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Margaret,

It's great to hear about this recent experience, thank you for taking the time to review and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was very helpful

Amar was very helpful

September 16, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hello, Mar,

This is lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service young gentleman…

Great customer service young gentleman called Amar

August 14, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi there!

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Joe was so helpful and kind

Joe was so helpful and kind when helping me upgrade. I wasn't sure which plan was the best for me but he helped me show all of my options.

Everyone should come and ask for Joe!

August 13, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi again Jenny. Thank you for your review for Joe. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was very helpful

Ben was very helpful in giving me advice on what the best plan for me is. I did not feel pressured to take anything and well informed. I always come back to the Bishops Stortford store as I know they take care of me

August 10, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi JT,

It's great to hear about your recent experience and feedback for Ben. Thank for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amat was excellent

Amat was excellent

August 5, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Diane

Thank you for reviewing and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was excellent

Amar was excellent, reallt helpful in finding me a great deal

July 8, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Ahmed,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a excellent experience with Amar, and you're happy with your new deal.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Faraz was very helpful

Faraz was very helpful
Answered all of my questions
Got me the best option that suits my needs

June 4, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Jackie!

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was excellent in helping me get a…

Amar was excellent in helping me get a new phone

June 3, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Robert,

It's great to hear about your recent experience and feedback for Amar. Thanks for reviewing,

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was very helpful and sorted me out…

Amar was very helpful and sorted me out a new deal

June 3, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Tahmour,

Thank you for taking the time to review and sharing this great feedback for Amar.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Been dealing with Joe at Stortford…

Been dealing with Joe at Stortford Vodaphone, helped me with phones issues over the last few months, great help!!

May 15, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Jay,

It's great to see you had such a positive experience with Joe. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Faraz has been exceptional polite and…

Faraz has been exceptional polite and helpful and he helped me to get simcard which I was not able to get for a long time
Very good service

May 7, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Shubham. Thank you for your review for Faraz. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jo was very helpful and I highly…

Jo was very helpful and highly recommend him!

April 20, 2024
Unprompted review
Vodafone UK - Bishop's Stortford logo

Reply from Vodafone UK - Bishop's Stortford

Hi Laurie,

Thank you for your review and feedback for Jo.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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