I recently visited Vodafone Bishops Stortford store to subscribe to a new SIM only deal. From start to finish I had a very pleasant experience, and I was served by Ali. Ali welcomed me with a smile, a... See more
Company replied
Location
Switch location5 Potter Street, CM23 3UH Bishop's Stortford, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Benjamin was truly a wonderful , knowledgeable and helpful advisor to me. I’m 70 years old woman , so technology not my thing and yet he didn’t patronise me but sorted out my phone after my return to... See more
Company replied
Came into store recently and I was very surprised to be helped greatly by a young gentlemen called Manny. He was very helpful indeed and directed me accordingly. Thank you so much, very much appreciat... See more
Company replied
I came in to this shop because my phone plan was running out. And Amar was an amazing help for me. I do really recommend this location. Really helpful and professional.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bishop's Stortford
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
5 Potter Street, CM23 3UH, Bishop's Stortford, United Kingdom
4.9
Excellent
197 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
These guys in the shop are so lovely…
These guys in the shop are so lovely and so helpful !
April 13, 2024
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hey Kerry, thanks you for your lovely words for our in store team.
Thanks, The Vodafone Social Media team
Happy customer
Visited the Bishops Stortford branch staff were very polite and attentive to my needs thank you Ben
March 29, 2024
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hi Kay. Thank you for your review for Ben. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bishop's Stortford
Hi there,
It's great to hear about your recent experience and feedback for Joe.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amar was amazing
Amar was amazing
Amar spent time explaining the contract to me and was very helpful in finding the right data plan for me. I was so impressed with this that I had also decided to open up a contract for my wife. Having been a long time customer with Vodafone, I appreciated the customer service but also the attention to my needs
Great job well done
February 21, 2024
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hi Nadeem,
It's great to hear you found the best deal for you with Amar. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Ben went above and beyond to assist me…
Ben went above and beyond to assist me this week. I am very grateful for his assistance and his knowledge. It really reassured me
January 3, 2024
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hi Bettina,
This is really nice feedback for Ben. Thanks for sharing these kind words.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Amar and Bogdsn were excellent
January 3, 2024
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hi Ayoub,
This is lovely feedback for Amar and Bogdsn. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Brilliant service today from Ben and…
Brilliant service today from Ben and Joe. Couldnt have been more helpful in choosing and setting up new phone and SIM contract.
Many thanks.
January 2, 2024
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hey Marie,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone employee was very helpful
Amir was very helpful and explained everything clearly.
December 21, 2023
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hey Derek,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The staff are very helpful and always…
The staff are very helpful and always give their best. Staff are friendly and knowledgeable.
December 21, 2023
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great professional service
December 13, 2023
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bishop's Stortford
Hey Bob,
Thanks for reviewing and sharing your feedback for Amar.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amar and Millie served me in Bishops…
Amar and Millie served me in Bishops Stortford today. The service was excellent. Everything was explained well. They were both very helpful and friendly.
November 27, 2023
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hi Maureen. Thank you for your review for Amar and Millie. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A big thank you to Joe and Ben
A big thank you to Joe and Ben, excellent customer service, knowledgable and friendly, helped my retired mother switch from Virgin Media and save over £400 a year! We will be recommending them to all the neighbours. Not to forget Elaine, what a great team and a delight to receive such service!
November 17, 2023
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hey Rex,
Thanks for the lovely review and fantastic support for both Joe and Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amar was extremely helpful and…
Amar was extremely helpful and informative. My phone had broken completely and I needed to start again from scratch. He got me the best possible deal and I am very happy with what he suggested. I have always been satisfied with the service received in this Vodafone shop
October 28, 2023
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hey Susan,
Thanks for reviewing. It's great to hear about your positive experience, and feedback for Amar.
If you ever need any help, feel free to message us over on Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very happy with Ben's customer service
Very happy with Ben's customer service. He took his time to got through all my options for a new deal. Very pleased as he is very knowledgable and patient. Excellent! Keep up the great work Ben!
October 12, 2023
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hi, It's really great to see Ben was able to find you a great deal!
Thanks for your awesome feedback, The Vodafone Social Media Team
such a great experience
such a great experience, thank you Benjamin for making my day 🫶🏻!
October 10, 2023
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hi Ghanea,
This is lovely feedback for Benjamin. Thanks for taking your time to share.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Superb
Great job and very helpful. Great manners and great to deal with Ben
September 28, 2023
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hey Hanna,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent customer service
Joe was very knowledgeable and spent time trying to resolve my issue. Joe is a great asset to your company and his colleague Ben was also very helpful
September 23, 2023
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Amar was very helpful in trying to help…
Amar was very helpful in trying to help me with an apple issue. Thank you so much for your time and help in sorting this out. Much recommended. Polite and friendly service given!
September 18, 2023
Unprompted review
Reply from Vodafone UK - Bishop's Stortford
Hey Maxine,
Thanks for letting us know what an amazing job Amar did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bishop's Stortford
Hey Gareth,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.