Sid at Vodafone Blackburn was excellent as always. The service i received was outstanding and would recommend Vodafone Blackburn. Thanks again Sid for all your help and kindness you have shown to me.... See more
Company replied
Location
Switch locationSU45 The Mall, BB1 7JB Blackburn, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I went into the Vodafone, The Mall store in Blackburn. Sid the store manager was friendly knowledgeable and efficient. He gave us an amazing deal, and was honest and realistic. Vodafone as a company h... See more
Company replied
Came into store which made getting a new phone so much easier. Really helpful and knowledgeable staff, highly recommend.
Company replied
Absolutely brilliant. Thank you Sid. Excellent customer service on Thursday, going over and above. Extremely helpful and as importantly, reduced my out of contract monthly bill by a decent amount. Wou... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Blackburn
Written by the company
Contact info
SU45 The Mall, BB1 7JB, Blackburn, United Kingdom
5.0
Excellent
741 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sid at Vodafone Blackburn was excellent…
Sid at Vodafone Blackburn was excellent as always. The service i received was outstanding and would recommend Vodafone Blackburn. Thanks again Sid for all your help and kindness you have shown to me. 👍❤️😀
June 2, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Sherry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful and joyful staff salma was…
Helpful and joyful staff salma was amazing
June 1, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Claire,
Thanks for the lovely review and fantastic support for Salma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store which made getting a…
Came into store which made getting a new phone so much easier. Really helpful and knowledgeable staff, highly recommend.
May 28, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Big thanks to Lukas in the Blackburn…
Big thanks to Lukas in the Blackburn branch, found us a great deal and was really helpful. Really happy with the service!
May 25, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Excellent service
Very friendly, professional and helpful. Salma is the lovely womans name from vodafone at blackburn
May 23, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Had an excellent experience getting a…
Had an excellent experience getting a phone upgrade. Done by Salma who was massively helpful and friendly throughout. Thanks Salma
May 23, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service and discounts to…
Excellent service and discounts to ongoing customers
May 19, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very friendly staff
Very friendly staff, exceptional service, Served by Sid
May 15, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
amazing service
amazing service. we are very pleased. Vodafone Blackburn's store manager: Sid is very professional and helpful, thank you
May 15, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Sylwia,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Salma was very helpful and very…
Salma was very helpful and very friendly. So smiley with a burst of enthusiasm and gave me all the specific information i needed.
May 10, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Riyad,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Raees and Sid were both very helpful…
Raees and Sid were both very helpful and patient with the whole family and explained everything in detail.Will definitely keep coming back.
May 9, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Maria,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I’ve had the best experience with…
I’ve had the best experience with Blackburn Vodafone, Everyone is so helpful, Sid Lukas Paul and Martin are the best never contact customer service always go into store it’s the best and easiest way to get sorted!!
May 9, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Charlotte,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Blackburn
Hey Joanna,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Sid was amazing help he’s always sorted…
Sid was amazing help he’s always sorted out my account. Been coming here for a few years and I have never had an issue.
May 7, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Maryam,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
fast and efficient
fast and efficient, with the best plan catered to my needs at the best price. Sid is a credit to the store and company
May 5, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Maddie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Phone upgrade May 2026
I went into the Vodafone, The Mall store in Blackburn. Sid the store manager was friendly knowledgeable and efficient. He gave us an amazing deal, and was honest and realistic. Vodafone as a company has brilliant reception, I often find I can make / receive a call when people with other mobile phone companies have no bars! Thank you very much.
May 2, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Aby,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Abdul saved me £20 per month on my air…
Abdul saved me £20 per month on my air time plans. - thank you very much
May 2, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Paul,
Thanks for the lovely review and fantastic support for Abdul.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lukas was extremely helpful
Lukas was extremely helpful. Came in to buy a phone and managed to save us £20 on our broadband too.
May 1, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service with excellent…
Excellent service with excellent knowledge!
April 24, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lukas was very helpful
Lukas was very helpful, got me the deal I wanted am very happy
April 23, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.