The manager Sid was so helpful and patient. He explained everything fully . The only downside was not his fault but the credit check team who approved my husband’s new phone but didn’t follow through... See more
Company replied
Location
Switch locationSU45 The Mall, BB1 7JB Blackburn, GB
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Salma at vodafone blackburn was very patient and understanding. she helped me get all pf my family sims and move my broadband. She explained everything very well to me and kept everything simple whils... See more
Company replied
I went into the Vodafone, The Mall store in Blackburn. Sid the store manager was friendly knowledgeable and efficient. He gave us an amazing deal, and was honest and realistic. Vodafone as a company h... See more
Company replied
Absolutely brilliant. Thank you Sid. Excellent customer service on Thursday, going over and above. Extremely helpful and as importantly, reduced my out of contract monthly bill by a decent amount. Wou... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Blackburn
Written by the company
Contact info
SU45 The Mall, BB1 7JB, Blackburn, United Kingdom
5.0
Excellent
784 reviews
Asks customers to review
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Excellent service with excellent…
Excellent service with excellent knowledge!
April 24, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lukas was very helpful
Lukas was very helpful, got me the deal I wanted am very happy
April 23, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Brilliant customer service and very…
Brilliant customer service and very helpful
April 21, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Tiagan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Blackburn
Great customer service in the Blackburn store by Lukas. Took a few minutes to sort an issue that has been ongoing for days.
April 18, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Kaj,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
My SIM card wasn't working
My SIM card wasn't working, I was running late to a training session I was delivering. I was distressed. Salma and Sid were extremely helpful and considerate about my situation. My SIM card was changed. The issue wasn't resolved, it was with my phone. I had to leave in a hurry. But returned later. Salma with Sid support was able to guide me to finding a phone I could afford, she transferred my data, made helpful recommendations. I can't thank them enough for turning a crappy day around for me.
April 15, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Penelope,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dealt with Lukas who was brilliant…
Dealt with Lukas who was brilliant friendly and patient with me while I made my mind up
April 12, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service from Sid
April 10, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey there,
Thanks for the lovely review and the fantastic support you’ve shown for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sid has been very helpful thank you for…
Sid has been very helpful thank you for your help, really appreciated.
April 8, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Erika,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sid was amazing he saved me money and…
Sid was amazing he saved me money and everything definitely be recommended
April 8, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Philip,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sid the man
Sid made everything so easy and provided the best service verge friendly helpfully
April 7, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Ahmed,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sid is helpful
Sid is helpful, good communication and helps explaining things.
April 7, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Alisha,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Blackburn
Hey Safeeer,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff is very much polite and…
The staff is very much polite and helpful
April 3, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Ubaidullah,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely fantastic service very…
Absolutely fantastic service very friendly staff.
April 3, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Aziza,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Easy to deal with and offered good deal
April 2, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Luke,
Thanks for the lovely review and fantastic support for Team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Straightforward and very helpful to…
Straightforward and very helpful to find right deal for me from sid at blackburn store
April 1, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Mahefooza,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good explain everything very well
Very good explain everything very well
April 1, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Blackburn
Hey Fatimah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service and perceived to be a…
Great service and perceived to be a good deal at this time.
March 26, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Christopher,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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