The manager Sid was so helpful and patient. He explained everything fully . The only downside was not his fault but the credit check team who approved my husband’s new phone but didn’t follow through... See more
Company replied
Location
Switch locationSU45 The Mall, BB1 7JB Blackburn, GB
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See what reviewers are saying
Salma at vodafone blackburn was very patient and understanding. she helped me get all pf my family sims and move my broadband. She explained everything very well to me and kept everything simple whils... See more
Company replied
I went into the Vodafone, The Mall store in Blackburn. Sid the store manager was friendly knowledgeable and efficient. He gave us an amazing deal, and was honest and realistic. Vodafone as a company h... See more
Company replied
Absolutely brilliant. Thank you Sid. Excellent customer service on Thursday, going over and above. Extremely helpful and as importantly, reduced my out of contract monthly bill by a decent amount. Wou... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Blackburn
Written by the company
Contact info
SU45 The Mall, BB1 7JB, Blackburn, United Kingdom
5.0
Excellent
784 reviews
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Came in Blackburn branch was seen by…
Came in Blackburn branch was seen by store manager Sid who was welcoming and sorted an excellent deal for me many thanks indeed
March 23, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Azeem,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone team had provided an excellent…
Vodafone team had provided an excellent service with upgrading our service. Martin provided the excellent service with a bit of laughter.
March 23, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Justina,
Thanks for the lovely review and fantastic support for Martin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Salma was very experienced
Salma was very experienced, helpful and patient and was able to reduce my sim.price
March 22, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Karl,
Thanks for the lovely review and fantastic support for Salma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Blackburn
Hey Tracy,
Thanks for the lovely review and fantastic support for Salma.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Blackburn
Hi Amino,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Blackburn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly service
Very friendly service, lukas was very patient and helped us find the right plan and device. Highly recommend vodafone as I've been with them for 15 years and never had any issues
March 14, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Cathryn,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
He manager Sid was amazing help to…
He manager Sid was amazing help to resolve all the issues and told me how can save money what an asset to Vodafone
March 14, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Zena,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sid was very helpful and informative…
Sid was very helpful and informative also very patient when I asked questions, he was very thorough with everything
March 12, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hi Ellen,
Thank you so much for your wonderful review and the amazing support you’ve shown for Sid —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Sid was very helpful
Sid was very helpful, patient and explained everything we needed to know.
March 12, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Ian,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful. Paul was clear and offered me a good support. He found me a cheap deal and completed all the paperwork very quickly. I would reccomend him again.
March 9, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Set up new contract quickly
Set up new contract quickly.
Very friendly.
Paul was amazing and very helpful.
Would recommend him again.
March 9, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Suriya,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly guy
Very friendly guy, easy to talk to and very professional
March 9, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Did was extremely helpful in helping me…
Did was extremely helpful in helping me to understand the various products that I have purchased from the store, very happy with the service and the customer service he provided .
March 6, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hi Khalid,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Blackburn
Hey Rimsha,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service!!
March 4, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Nisiabah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Martin is a very experienced and…
Martin is a very experienced and professional staff member. The changeover was made very easy and all the instructions were explained well.
February 28, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Sharon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Paul was extremely helpful and a real…
Paul was extremely helpful and a real subject matter expert.
February 27, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Scott,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Good lads very helpful and…
Good lads very helpful and knowledgeable.
February 27, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lukas has been amazing today and helped…
Lukas has been amazing today and helped so much :-)
February 22, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Robyn,
Thanks for the lovely review and fantastic support for Lukas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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