The manager Sid was so helpful and patient. He explained everything fully . The only downside was not his fault but the credit check team who approved my husband’s new phone but didn’t follow through... See more
Company replied
Location
Switch locationSU45 The Mall, BB1 7JB Blackburn, GB
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See what reviewers are saying
Salma at vodafone blackburn was very patient and understanding. she helped me get all pf my family sims and move my broadband. She explained everything very well to me and kept everything simple whils... See more
Company replied
I went into the Vodafone, The Mall store in Blackburn. Sid the store manager was friendly knowledgeable and efficient. He gave us an amazing deal, and was honest and realistic. Vodafone as a company h... See more
Company replied
Absolutely brilliant. Thank you Sid. Excellent customer service on Thursday, going over and above. Extremely helpful and as importantly, reduced my out of contract monthly bill by a decent amount. Wou... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Blackburn
Written by the company
Contact info
SU45 The Mall, BB1 7JB, Blackburn, United Kingdom
5.0
Excellent
784 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great customer service
Great experience with Lukas today! Sorted our problem out promptly & was very helpful ☺️
February 14, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Leanne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sid was fantastic
Sid was fantastic. He was patient and explained everything to my mum
February 13, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Collette,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Salma at the store was amazing and sp…
Salma at the store was amazing and sp helpful. She was super friendly and helped me upgrade to a new pjpme easily as well as lovely to chat too.
February 9, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Mark,
Thanks for the lovely review and fantastic support for Salma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Salma at Vodafone was fantastic at…
Salma at Vodafone was fantastic at reducing not only my mobile costs but also broadband.
Lovely girl very helpful and pleasant.
February 9, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Ellekay,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Salma was brilliant
Salma was brilliant! Very easy to deal with and got my phone and watch up and running with a new contract.
February 8, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Dave,
Thanks for the lovely review and fantastic support for Salma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great informative customer experience
Great informative customer experience. Made sure I got the best deal.
February 7, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Ryan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great man
Great man
Knows exactly what to do and say did from Blackburn
February 7, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Sid is Hard working reliable always ready to…
Sid Blackburn is Hard working reliable always ready to help nothing is a problem
February 7, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sid is fantastic very helpful always…
Sid is fantastic very helpful always feel is doing his best for the customer.
February 6, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Steve,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sid was excellent great service from…
Sid was excellent great service from start to finish really helped me find the right deal for me
January 29, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Jack,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Absolutely brilliant - Sid
Absolutely brilliant. Thank you Sid. Excellent customer service on Thursday, going over and above. Extremely helpful and as importantly, reduced my out of contract monthly bill by a decent amount. Would definitely recommend Sid with his customer experience focused leadership.
January 22, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sid it is the best
January 22, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Maria,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
What an amazing guy sid the manager he…
What an amazing guy sid the manager he saved me so much money highley recomended
January 21, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lukas was extremely Friendly…
Lukas was extremely Friendly knowledgeable and sorted out our phone
January 20, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hi Nicola,
Thank you so much for your wonderful review and the amazing support you’ve shown for Lukas —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Amazing help from manager sid at…
Amazing help from manager sid at blackburn helped to save me money and lower my cost for home broadband defo recomended
January 20, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Joshua,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lukas was absolutely marvelous
Lukas was absolutely marvelous. Saved me some money and got me a tablet and phone cheaper than what I was currently paying!
January 18, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Suzanne,
Thanks for the lovely review and fantastic support for Lukas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lukas was extremely knowledgeable and…
Lukas was extremely knowledgeable and helped us get our sim and broadband sorted out. Definitely recommend!
January 16, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Sarahlim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Was very good customer service Lukas
January 16, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Blackburn
Hey Trencher,
Thanks for the lovely review and fantastic support for Lukas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service
Great service from Lukas and Sid
Couldn’t do enough to help and furnished me with all the information of the transaction
Keep up the great work
Thanks Dave
January 13, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Dave,
Thanks for the lovely review and fantastic support for Lukas and Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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