The manager Sid was so helpful and patient. He explained everything fully . The only downside was not his fault but the credit check team who approved my husband’s new phone but didn’t follow through... See more
Company replied
Location
Switch locationSU45 The Mall, BB1 7JB Blackburn, GB
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See what reviewers are saying
Salma at vodafone blackburn was very patient and understanding. she helped me get all pf my family sims and move my broadband. She explained everything very well to me and kept everything simple whils... See more
Company replied
I went into the Vodafone, The Mall store in Blackburn. Sid the store manager was friendly knowledgeable and efficient. He gave us an amazing deal, and was honest and realistic. Vodafone as a company h... See more
Company replied
Absolutely brilliant. Thank you Sid. Excellent customer service on Thursday, going over and above. Extremely helpful and as importantly, reduced my out of contract monthly bill by a decent amount. Wou... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Blackburn
Written by the company
Contact info
SU45 The Mall, BB1 7JB, Blackburn, United Kingdom
5.0
Excellent
784 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Excellent customer service went through…
Excellent customer service went through everything with us very helpful
January 11, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Blackburn
Hey Hardi,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing lovely person who give a full…
Amazing lovely person who give a full support for everything
January 3, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Tibor,
Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fabulous service
Lukas was amazing. Super helpful and super friendly and managed to not only sort our phone issues but also set us up with a better broadband deal.
January 3, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Erika,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Blackburn
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Blackburn
Hey Jen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing customer service sid was…
Amazing customer service sid was amazing hhelpwith a new phone saved me money and help to transfer all my data u don't get that kid of service nowadays great asset to Vodafone
January 2, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey June,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience
Sid was a great help and got me a great deal on broadband and sim for my and my wife.
December 30, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Moyez,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
visited the blackburn store and lukas…
visited the blackburn store and lukas was really helpful. any questions we had he was able to answer. i managed to move from tesco across to vodaphone which was really helpful
December 27, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Amy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
SID is an excellent staff, nice
SID am please with the services i got from you am happy
December 27, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Esther,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was served by Sid and I have to say…
Was served by Sid and I have to say exceptional and very professional service provided. He managed to sort all my issues and made me go home happy. Thank you so much
December 24, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Blackburn
Hey Georgia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Visit to Blackburn
Salma was amazing and definitely helped me looked for the products i wanted - very happy!
December 21, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
December 18, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Aswathy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Salma at Vodafone was very helpful and…
Salma at Vodafone was very helpful and friendly. She was very kind and explained everything very clear!
December 17, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hi Maureen,
Thank you so much for your wonderful review and the amazing support you’ve shown for Salma—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Salma: was efficient and professional…
Salma was efficient and professional and explained all to me.
Friendly and respectful.
December 16, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went in to the store for a new sim only…
Went in to the store for a new sim only deal due to my phone contract expired.
Very friendly people, easy to deal with and store manager Sid offered a great deal.
Very happy with the service I received and would recommend them.
Never had any issues with Vodafone so that’s why I chose to stay with them.
Now going to try the broadband.
December 16, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Andy,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Both team members brilliant Sid and…
Both team members brilliant Sid and Lukas fast and efficient
December 13, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Lisa,
Thanks for the lovely review and fantastic support for Sid and Lukas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sid was really helpful and experienced…
Sid was really helpful and experienced in sorting out my historical complex plans.
December 13, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Jane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service by Salma
Great customer service by Salma, went above and beyond and found me a great deal which will save me a lot of money - wished I’d done it sooner and will definitely be back - Thank You from Suzanne
December 10, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hi Suzanne,
Thank you so much for your wonderful review and the amazing support you’ve shown for Salma—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
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