The manager Sid was so helpful and patient. He explained everything fully . The only downside was not his fault but the credit check team who approved my husband’s new phone but didn’t follow through... See more
Company replied
Location
Switch locationSU45 The Mall, BB1 7JB Blackburn, GB
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See what reviewers are saying
Salma at vodafone blackburn was very patient and understanding. she helped me get all pf my family sims and move my broadband. She explained everything very well to me and kept everything simple whils... See more
Company replied
I went into the Vodafone, The Mall store in Blackburn. Sid the store manager was friendly knowledgeable and efficient. He gave us an amazing deal, and was honest and realistic. Vodafone as a company h... See more
Company replied
Absolutely brilliant. Thank you Sid. Excellent customer service on Thursday, going over and above. Extremely helpful and as importantly, reduced my out of contract monthly bill by a decent amount. Wou... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Blackburn
Written by the company
Contact info
SU45 The Mall, BB1 7JB, Blackburn, United Kingdom
5.0
Excellent
784 reviews
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Great customer service
Great customer service, friendly and helpful. Very relaxed, had a laugh and some jokes. Worked out a good deal for our contracts. Definitely recommend Vodafone for it's services, we have the fibre 500 and 4 lines.
December 6, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Zainul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly knowledgeable Lukas wasfab
December 6, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Skye,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Lukas and Sid for helping me…
Thank you Lukas and Sid for helping me with my new phone!! The orange one!
December 4, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Zahra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Helpful and I saved money.
December 4, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Anne,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service Sid sorted all my issues and saved me…
Sid sorted all my issues and saved me money 5stars 👍
December 3, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Derek,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly staff
Very friendly staff , highly recommend to anyone!
November 30, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Mihaly,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sid was great help and very…
Sid was great help and very professional. Would recommend
November 29, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Jade,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really informative
Really informative, went through all the options and helped us find the best deals.
Extremely good customer service. I will be recommending salma from the Blackburn store to everyone.
November 29, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Samantha,
Thanks for the lovely review and fantastic support for Salma. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sid great help
Needed to update my dad's phone and broadband in the Blackburn store and sid helped us was very helpful and friendly couldn't help us enough would be very help to go back to him for any help
November 28, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Peter,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good service nice staff very helpful
Good service nice staff very helpful
November 28, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Tim,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Salma extremely helpful and courteous.
Salma extremely helpful and courteous.
Everything explained simply ....... Just what a 75 year old non technical person needs !
November 23, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Phillip,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Best experience ever I was severed by…
Best experience ever I was severed by raees and Sid and salma they are so helpful should definitely come and check it out
November 22, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Glen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul At Blackburn Vodaphone
Paul was lovely and extremely helpful today with all advice and new contracts.
November 21, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Ysabelle,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and friendly service from…
Very helpful and friendly service from Paul
November 21, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Mitch,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sid best one for Service
November 21, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Mikail,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
lukas was great and really helpful
lukas was great and really helpful
November 17, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Lukas was great at helping out picking…
Lukas was great at helping out picking out nrw phone and getting everything transferred
November 15, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Salma was great
Salma was great. Great service and managed to save me money.
November 15, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Salma was amazing and spoke through…
Salma was amazing and spoke through everything with me. Very friendly and helpful! Amazing service.
November 15, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
helpful….
Lukas was extremely helpful with the renewal of my sim only contracts
November 15, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
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