The manager Sid was so helpful and patient. He explained everything fully . The only downside was not his fault but the credit check team who approved my husband’s new phone but didn’t follow through... See more
Company replied
Location
Switch locationSU45 The Mall, BB1 7JB Blackburn, GB
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See what reviewers are saying
Salma at vodafone blackburn was very patient and understanding. she helped me get all pf my family sims and move my broadband. She explained everything very well to me and kept everything simple whils... See more
Company replied
I went into the Vodafone, The Mall store in Blackburn. Sid the store manager was friendly knowledgeable and efficient. He gave us an amazing deal, and was honest and realistic. Vodafone as a company h... See more
Company replied
Absolutely brilliant. Thank you Sid. Excellent customer service on Thursday, going over and above. Extremely helpful and as importantly, reduced my out of contract monthly bill by a decent amount. Wou... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Blackburn
Written by the company
Contact info
SU45 The Mall, BB1 7JB, Blackburn, United Kingdom
5.0
Excellent
784 reviews
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Reply from Vodafone UK - Blackburn
Hey Saman,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Blackburn
Hi John, thank you so much for your wonderful review and the amazing support you’ve shown for Lukas, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Excellent Customer Service
Ayoob was friendly and knowledgeable. He found me a good deal. Very professional and great customer service.
July 4, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Jayne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Salma at the Vodafone store was very…
Salma at the Vodafone store was very friendly and informative. She helped me get my broadband and sims for me and my husband sorted.
June 29, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Valerie,
Thanks for the lovely review and fantastic support for Salma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great service from salma
Salma at the vodafone store in Blackburn was most helpful and very informative.
June 29, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey David,
Thanks for the lovely review and fantastic support for Salma. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Blackburn
Hey Michael,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Blackburn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was seen by Sid at the Blackburn…
I was seen by Sid at the Blackburn branch and he was amazing! Sorted everything I was worried about with my plan. Would highly recommend
June 25, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Amber,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
They sid he was very nice
June 24, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Ali,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service from Sid.
Excellent service from Sid.
Talked us through everything, in detail.
We ended up with a mobile each for myself and husband.
Perfect service
Highly recommended
June 23, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Jean,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Salma
Salma in the Blackburn store was really helpful. Very friendly and also explained very quickly and clearly. Super helpful and lovely.
June 13, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Blackburn
Hey Taufiq,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I lost my phone which comes with its…
I lost my phone which comes with its own stress and Sid at the store, once again was an absolute gem and managed to get all my old settings onto the new phone. He spent several hours working on both my new handset and also checking my account and making sure i was on the best deal with my broadband. Honestly, i cant praise Sid's professionalism, friendly helpful nature and always ensuring excellent customer care enough!. He definitely deserves a bonus and payrise! 😉
June 11, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Sam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent experience
Excellent experience, helped with all questions and sorted me and my partners phones and contracts out
June 10, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Megan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Fantastic service best iv had for a…
Fantastic service best iv had for a while 5 star!
June 10, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Jake,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited the Blackburn (Lancashire)…
Visited the Blackburn (Lancashire) store
Helpful & friendly staff
June 9, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sid did a brilliant job
Sid did a brilliant job, we was leaving the branch called us back did us a good deal
June 6, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Ayoob was excellent to deal with from…
Ayoob was excellent to deal with from start to finish! A bonus way to save a little bit of money too.
June 6, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thanks to Sid & Abdul
Thanks to Sid & Abdul.
Great service! Will only deal with both gents moving forward for all personal amd business contracts.
June 4, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience at Vodafone Blackburn
Great experience at Vodafone Blackburn.
Thanks to Sid & Abdul for answering all my queries and providing an excellent service. Both gents are a credit to Vodafone.
June 4, 2026
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Asjad,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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