The manager Sid was so helpful and patient. He explained everything fully . The only downside was not his fault but the credit check team who approved my husband’s new phone but didn’t follow through... See more
Company replied
Location
Switch locationSU45 The Mall, BB1 7JB Blackburn, GB
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Salma at vodafone blackburn was very patient and understanding. she helped me get all pf my family sims and move my broadband. She explained everything very well to me and kept everything simple whils... See more
Company replied
I went into the Vodafone, The Mall store in Blackburn. Sid the store manager was friendly knowledgeable and efficient. He gave us an amazing deal, and was honest and realistic. Vodafone as a company h... See more
Company replied
Absolutely brilliant. Thank you Sid. Excellent customer service on Thursday, going over and above. Extremely helpful and as importantly, reduced my out of contract monthly bill by a decent amount. Wou... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Blackburn
Written by the company
Contact info
SU45 The Mall, BB1 7JB, Blackburn, United Kingdom
5.0
Excellent
784 reviews
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Customer service
I was in the store today and Sid the store manager helped me with the purchase of my new phone and finding the best plan offer for me. His service was very helpful and friendly. He is knowledgeable and the service was quick
October 2, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Sid was very helpful
Sid was very helpful, got us in and out in twenty minutes, phone and sim purchased sids your guy!
October 1, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Paul,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Came in for a new phone
Came in for a new phone. Lukas was efficient and friendly and willing to help.
October 1, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Christine,
Thanks for the lovely review and fantastic support for Lukas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lucas was great help today in blackburn…
Lucas was great help today in blackburn in the Vodafone shop, he got us great deals. And we are very happy customers. Thank you Lucas
September 27, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Melissa,
Thanks for the lovely review and fantastic support for Lucas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It was a good experience
It was a good experience. Sid was very helpful.
September 4, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Sandra,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
In person visit:
In-person visit:
Went in and the manager Sid was amazing.
Clear and concise, got to the point and resolved my issue.
September 17, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I’m very happy with Vodafone’s service
I’m very happy with Vodafone’s service. The team was professional and helpful, installation was done on time and smoothly. The broadband is fast and reliable. Highly recommended!
September 15, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
5 stars Lukas
Had an amazing experience upgrading my phone with Lukas today, he was incredibly helpful and took his time explaining everything thoroughly, thank you Lukas!
September 15, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Spoke to Lukas - very friendly
Spoke to Lukas. Very friendly & helpful with setting up a new contract. Would definitely recommend!
September 14, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Lukas was a great sales person I went…
Lukas was a great sales person I went in with my mum who needed a new phone and he helped her with that along with getting me set up on a new broadband plan
September 14, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Lukas was very helpful and the process…
Lukas was very helpful and the process was seamless and quick.
September 13, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Lukas was really lovely
Lukas was really lovely and was more than happy to help and walk us through the process of upgrading, making sure we had the best deal
September 13, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
What a great team
What a great team, Abdul and Sid is sort a lot of stuff for me today, I end up with new phone trad in my old phone plus an iPad. What a brilliant deal thanks to them. Well done to team . Definitely recomand to stop to the shop they will sort all out.
September 13, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Briliant
Briliant, Sid and Abdul did the best for us and my husband. We end up with best deal ever with us . We came to tread in and we end up with last iphone plus iPad, great team, we definitely recommend
September 13, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Lukas was brilliant to deal with
Lukas was brilliant to deal with
September 13, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
The company service was really good
The company service was really good , liked it , love it. ⭐️⭐️⭐️⭐️⭐️ ⭐️
September 12, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Best shop for phones especially Sid who…
Been to the blackburn store today … Sid who was the best person the service he gave me was so professional , he answered all my questions and put me at ease to get a contract can’t fault them will recommend them .. best customer service thankyou .
September 10, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Nabeela,
Thanks for the lovely review and fantastic support for Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sid was very helpful and so polite
Sid was very helpful and so polite, he helped me with all my needs 😀😀
September 10, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Jack,
Thank you for your review. It's always lovely to read such nice feedback about Sid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
This experience was really good and the…
This experience was really good and the manager sid was very kind and good service also very helpful.
September 9, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Hey Shahid,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in as moving from onecom as they…
Came in as moving from onecom as they charged too much. Spoke to Lukas who helped us out despite his system issues and got our ohones sorted
September 9, 2025
Unprompted review
Reply from Vodafone UK - Blackburn
Thanks for your review,
Vodafone Social Media Team
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