I went to the Blackpool Vodafone branch to enquire about changing over to Sim only plan from Pay As You Go. Spoke with a very pleasant and knowledgeable member of staff who talked me through the proce... See more
Company replied
Location
Switch locationUnit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB
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Customer Service was first class .. a assistant called Gillian helped me chose my new phone and explained everything to me..my friend was so impressed with the experience she said she would buy her ne... See more
Company replied
Gillian the sales assistant was knowledgeable and tried
Company replied
I had a really positive experience at the Vodafone Blackpool branch recently. Nikki, the lady who helped me, was absolutely brilliant from start to finish. She was friendly, patient, and took the ti... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Blackpool
Written by the company
Contact info
Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, United Kingdom
4.9
Excellent
295 reviews
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Excellent knowledge and extremely happy…
Excellent knowledge and extremely happy to help
October 8, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Thanks for your fab feedback Kris
All the best, The Vodafone Social Media Team
Great service
Great service very knowledgeable and courteous saved me money.
October 8, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Tracey, It's great to see our team were so helpful, and were able to help you save a little.
Thanks for your feedback, The Vodafone Social Media team
Delightful customer service, delightful person to talk to over all
Adam has been helpful for various needs with my account in store both for broadband and phone services, their customer service is impeccable, they make me feel very warm and welcome, they've been able to explain and help me fix/understand any issues I've had. Over all some of the best Customer service I have ever received.
October 8, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Thanks for your fab feedback Noah. It's great to see Adam was so helpful.
All the best, The Vodafone Social Media Team
Ya this is the second time I've been,it…
Ya this is the second time I've been,it was fantastic 👌
Good one keep it up
October 8, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Thanks for your lovely review Micki!
All the best, The Vodafone Social Media team
Adam was very helpful insetting my…
Adam was very helpful insetting my watch and phone up and answered any questions I had
October 8, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Mandy,
Thanks for the great feedback for Adam, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent experience
Excellent experience. I came to shop with phone problem. Martin fixed my phone quickly and explained things well.
October 8, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Kevin,
Thanks for taking the time to write such a great review! We're delighted that Martin got your phone fixed 👍 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great experience!!!
Great experience! I will recomed Vodafone Blackpool shop to everyone. The staff member called Martin was excellent. He fixed my phone on the day. Thank you!
October 8, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Antony,
What super feedback for Martin! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing experience
Amazing experience! Martin was polite, friendly and explain everything well. I think Vodafone is the best!
October 7, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Rahmat,
What super feedback for Martin! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Gillian made my Blackpool store visit…
Gillian made my Blackpool store visit go without a problem .
October 6, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Ray,
Thank you for taking the time to review, it's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great experience
Great experience! Martin have sort mu upgrade. I am well pleased with the deal
October 6, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Tracy. Thank you for your review for Martin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing Service
Amazing Service! Martin was excellent. He was polite and explained things very well.
October 6, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Steven. Thank you for your review for Martin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Expirience!!
Great Expirience!!! Martin found me an amazing Sim only and Home Broadband deal!!!
October 5, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Blackpool
Thanks for reaching out about the awesome service you received from Martin. All the best, The Vodafone Social Media Team
Extremely helpful
Martin served me today and he was very informative, polite and friendly. I upgraded to Samsung A35. I am very pleased with the package I got. Thank you Martin, you are amazing!
September 27, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Pauline,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
helpful with my query…
Matthew was very helpful with my query today. Was no pressure in to buying anything I didn't want. All questions asked was answered quickly.
September 24, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Susan. Thank you for your review for Matthew. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Blackpool
Hi Nilani,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Great staff at Blackpool
Gillian at Blackpool was absolutely fantastic. She was helpful, professional and had a great sense of humour. Gillian helped us straight away with our mobile broadband upgrade and sorted out all my devices. Unfortunately the broadband wasn't working once at home, so went back today to see what the problem could be. It turned out that there is a Vodafone problem in the area. Again she was brilliant. Thank you Vodafone for having great staff
September 19, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Sue,
Thanks for your review for Gillian. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent Customer Service
Marcin was nice and friendly. He got me a very good deal on Samsung S24. I preferr to visit Vodafone store because Marcin can speak Polish, so it's easier to understand.
September 19, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Edyta,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful setting up the new phone
Very helpful setting up the new phone. Quick and useful advice given!
September 18, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Peter,
Thanks for the great review, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant Service
Amazing service as always. Marcin was very polite and informative.
September 16, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hello, Patricia,
Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Marcin, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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