Customer Service was first class .. a assistant called Gillian helped me chose my new phone and explained everything to me..my friend was so impressed with the experience she said she would buy her ne... See more
Company replied
Unit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB
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Customer Service was first class .. a assistant called Gillian helped me chose my new phone and explained everything to me..my friend was so impressed with the experience she said she would buy her ne... See more
Company replied
Marcin has been extremely helpful as always! Never fails to be outstanding in his customer service! Thank you very much my polish hero ❤️
Company replied
Gillian the sales assistant was knowledgeable and tried
Company replied
Mathew was really helpful and pleasant he helped with all 3 of our phones and really patient with us weve always been a Vodafone customer wouldn't go anywhere else.
Company replied
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Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, United Kingdom
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Great experience! Martin was very friendly and polite. Highly recommend!

Reply from Vodafone UK - Blackpool
Martin was very helpful. He help me set EU roaming pass and I won't worry when I go on holiday. Highly recommend it.

Reply from Vodafone UK - Blackpool
Amazing Customer Service. Martin was extremely helpful. I always go to Vodafone Blackpool to resolve my phone problems.

Reply from Vodafone UK - Blackpool
I came to Vodafone shop because I couldn't access my emails on my phone. Marcin was Brilliant! He fixed the problem for me quickly.

Reply from Vodafone UK - Blackpool
I came to Vodafone shop as I was concerned about my phone. I have received a lot of notifications that my phone has a virus. Martin clear my phone and assured me that j won't received any notifications anymore.

Reply from Vodafone UK - Blackpool
Matthew was very helpful and set up my phone. Highly recommended.

Reply from Vodafone UK - Blackpool
I amazing phone, Samsung S24 Ultra on very good deal. I am very happy. The service I received from Martin was extraordinary.
I recommend Vodafone to everyone!

Reply from Vodafone UK - Blackpool
Excellent!!! I went over my bill. Martin was brilliant!!! He was very informative and friendly. He also put the block for me, to stop me going over next time.

Reply from Vodafone UK - Blackpool
I came to the Vodafone shop as I was concerned that I was being scam, Gillian sorted it and assured me that it was not. While I was in she sorted out my data time with my two phones. Finally I purchased an IPhone 14 with a satisfactory result from Gillian

Reply from Vodafone UK - Blackpool
Great Service! Martin fixed my Big Value Bundle. I am very pleased with the outcome.

Reply from Vodafone UK - Blackpool
Amazing experience! I got really good deal on the new phone. Martin was polite and very informative.

Reply from Vodafone UK - Blackpool
I am Pay&Go customer. I was extremely happy with the Vodafone visit. Marcin was extremely friendly and help me sort my problem

Reply from Vodafone UK - Blackpool
I came to UK from Austarlia. I was very delighted by the service from Vodafone. Martin was extremely friendly and very informative.

Reply from Vodafone UK - Blackpool
Martin was polite and extremely helpful. I will recommand Vodaofne to all my friend!

Reply from Vodafone UK - Blackpool
Great experience! Martin was extremely helpful. Vodafone is best!

Reply from Vodafone UK - Blackpool
Adam the customer service agent in the shop was very professional helpful and pleasant he guided me through the aspects of my new phone plus contract and also organised my old phone repair,Excellent service thanks.

Reply from Vodafone UK - Blackpool
Gillian was outstanding very informative, pleasant and a credit to your company

Reply from Vodafone UK - Blackpool
Excellent knowledge and extremely happy to help

Reply from Vodafone UK - Blackpool
Great service very knowledgeable and courteous saved me money.

Reply from Vodafone UK - Blackpool
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