Vodafone UK - Blackpool Reviews 

295
TrustScore 5 out of 5

4.9

Unit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB


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Rated 5 out of 5 stars

Customer Service was first class .. a assistant called Gillian helped me chose my new phone and explained everything to me..my friend was so impressed with the experience she said she would buy her ne... See more

Company replied

Rated 5 out of 5 stars

Marcin has been extremely helpful as always! Never fails to be outstanding in his customer service! Thank you very much my polish hero ❤️

Company replied

Rated 5 out of 5 stars

Mathew was really helpful and pleasant he helped with all 3 of our phones and really patient with us weve always been a Vodafone customer wouldn't go anywhere else.

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Blackpool

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

295 reviews

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4.9

All reviews

(295)

40,969 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Great experience! Martin was very friendly and polite. Highly recommend!

October 16, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Pauline,

Thanks for sharing this experience with Martin. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Martin was very helpful

Martin was very helpful. He help me set EU roaming pass and I won't worry when I go on holiday. Highly recommend it.

October 16, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Francis,

This is lovely feedback for Martin. Thanks for taking your time to share this experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Amazing Customer Service

Amazing Customer Service. Martin was extremely helpful. I always go to Vodafone Blackpool to resolve my phone problems.

October 16, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Keith,

Thanks for sharing your kind words and feedback for Martin. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

I came to Vodafone shop because I…

I came to Vodafone shop because I couldn't access my emails on my phone. Marcin was Brilliant! He fixed the problem for me quickly.

October 15, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Gary,

Thanks for taking your time to leave this review for Marcin.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

I came to Vodafone shop as I was…

I came to Vodafone shop as I was concerned about my phone. I have received a lot of notifications that my phone has a virus. Martin clear my phone and assured me that j won't received any notifications anymore.

October 15, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Sam,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matthew was very helpful and set up my…

Matthew was very helpful and set up my phone. Highly recommended.

October 14, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hello, Chris,

Thanks for letting us know what an amazing job Matthew did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service

October 14, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hello, Carol,

That’s good to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent deal!

I amazing phone, Samsung S24 Ultra on very good deal. I am very happy. The service I received from Martin was extraordinary.
I recommend Vodafone to everyone!

October 12, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Paula,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent!!

Excellent!!! I went over my bill. Martin was brilliant!!! He was very informative and friendly. He also put the block for me, to stop me going over next time.

October 12, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Denise,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Martin and he managed to fix what you have visited us for.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

I came to the Vodafone shop as I was…

I came to the Vodafone shop as I was concerned that I was being scam, Gillian sorted it and assured me that it was not. While I was in she sorted out my data time with my two phones. Finally I purchased an IPhone 14 with a satisfactory result from Gillian

October 10, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi,

Thank you for taking the time to leave us a 5 star review and congrats on the new iPhone you have got from us.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

Great Service! Martin fixed my Big Value Bundle. I am very pleased with the outcome.

October 12, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Neil,

Thank you for taking the time to leave us a 5 star review! We're glad Martin has fixed the big value bundle issue for you.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience

Amazing experience! I got really good deal on the new phone. Martin was polite and very informative.

October 12, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Julie,

Thank you for taking the time to leave us a 5 star review and congrats on the new phone.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

I am Pay&Go customer

I am Pay&Go customer. I was extremely happy with the Vodafone visit. Marcin was extremely friendly and help me sort my problem

October 11, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Salami. Thank you for your review for Marcin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came to UK from Austarlia

I came to UK from Austarlia. I was very delighted by the service from Vodafone. Martin was extremely friendly and very informative.

October 11, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Simon. Thank you for your review for Martin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Martin was polite

Martin was polite and extremely helpful. I will recommand Vodaofne to all my friend!

October 11, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Marilyn. Thank you for your review for Martin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience!

Great experience! Martin was extremely helpful. Vodafone is best!

October 11, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Carole. Thank you for your review for Martin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam the customer service agent in the…

Adam the customer service agent in the shop was very professional helpful and pleasant he guided me through the aspects of my new phone plus contract and also organised my old phone repair,Excellent service thanks.

October 10, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Stephen. Thank you for your review for Adam. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gillian was outstanding very…

Gillian was outstanding very informative, pleasant and a credit to your company

October 9, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Martyn, It's great to see how knowledgeable and helpful Gillian was today.
Thanks, The Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service very knowledgeable and courteous saved me money.

October 8, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Tracey, It's great to see our team were so helpful, and were able to help you save a little.
Thanks for your feedback, The Vodafone Social Media team

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