Vodafone UK - Blackpool Reviews 282

TrustScore 5 out of 5

4.9

Unit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB


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Rated 4 out of 5 stars

The advisor (Martin) Blackpool town centre was very Very helpful. He was Clear and concise. Had a lot of Patience and Took time to explain the offers to me and my brother which was very much apprecia... See more

Company replied

Rated 5 out of 5 stars

Gillian the customer service advisor was very friendly and extremely helpful. Sorted me out exactly what type of contract I required to replace my old expiring one. There was no sales pressure whats... See more

Company replied

Rated 5 out of 5 stars

I had a really positive experience at the Vodafone Blackpool branch recently. Nikki, the lady who helped me, was absolutely brilliant from start to finish. She was friendly, patient, and took the ti... See more

Company replied

Rated 5 out of 5 stars

adam helped me set up whatsapp on my phone so i can call my family in south africa and made my wifi cheaper

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Blackpool

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

282 reviews

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Rated 5 out of 5 stars

Matthew was fantastic and helped me…

Matthew was fantastic and helped me with everything, will definitely been seeing him again.

May 28, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey

Thanks for the lovely review and fantastic support for Matthew

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

adam helped me set up whatsapp on my…

adam helped me set up whatsapp on my phone so i can call my family in south africa and made my wifi cheaper

May 27, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Peter,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had been having issues with my…

I had been having issues with my upgrade and I had to go to the store which I was annoyed about but I'm glad I did as Nikki really helped and resolved my issue. All sorted now 👍
Customer service here is tip top and all the staff are fab.

May 11, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Kerry,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gillian the customer service advisor…

Gillian the customer service advisor was very friendly and extremely helpful. Sorted me out exactly what type of contract I required to replace my old expiring one.
There was no sales pressure whatsoever and everything was explained in full, and I came away making a saving on my monthly payment. Very pleased with the whole experience and would highly recommend on my experience today. 👏😊👍

May 8, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gillian was very easy to deal with and…

Gillian was very easy to deal with and answered all my questions

May 6, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing from Adam helped me upgrade and…

Amazing from Adam helped me upgrade and swap my stuff

May 5, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Dorothy,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Your colleague Matthew did a brilliant…

Your colleague Matthew did a brilliant job earlier today for my wife and myself with our Vodafone accounts, tailoring them according to our needs. Well-informed, polite and professional. Many thanks P & M KIRKHAM.

April 30, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Martin was great

Martin was great, thanks

April 27, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went out of her way to help

Went out of her way to help. Friendly and welcoming. Great.

April 26, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Tom,

It's fantastic to hear that agent was able to resolve the issue. We truly appreciate your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nikki

Nikki, in Vodafone Blackpool was amazing. She listened to everything we said and was very polite and respectful. I am highly impressed with Nikki's customer service skills.

April 26, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Steve ,

Thanks for the lovely review and fantastic support for Nikki.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nikki was so patient and helpful and…

Nikki was so patient and helpful and resolved my issues

April 22, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey there,

Thanks for the lovely review and fantastic support for Nikki.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matthew

Matthew was so kind and efficient and sorted everything out without me feel too stupid for messing up my phone!

April 3, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Joy,

Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nikki was really helpful and lovely!

Nikki was really helpful and lovely!

March 20, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Bianca,

Thanks for the lovely review and fantastic support for Nikki.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A real credit to the Vodafone team…

I had a really positive experience at the Vodafone Blackpool branch recently. Nikki, the lady who helped me, was absolutely brilliant from start to finish. She was friendly, patient, and took the time to clearly explain everything so I felt confident with my choices.

It’s rare to receive such genuine and attentive customer service these days, and Nikki really made the visit easy and stress-free. A real credit to the team—thank you again! 😊

March 10, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish I upgraded and matt helped me transfer my stuff as I'm a technophobe thank you

March 22, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Karen,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam

Adam, guided us through the process of renewing our contract seamlessly. He got us a great price and was a pleasure to be with. I thoroughly recommend anyone in Blackpool to pop into the Vodaphone shop to see Adam, they really know their stuff and are genuinely interested in getting the best deal for you.

March 20, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Rachel,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I come in to specifically Vodafone…

I come in to specifically Vodafone Blackpool to see Adam he is always so helpful I have brought my friends to come for sales and service

March 10, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Excellent Support Given to customer(s)

The advisor (Martin) Blackpool town centre was very Very helpful. He was Clear and concise.
Had a lot of Patience and Took time to explain the offers to me and my brother which was very much appreciated.

March 9, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Marcia,

Thanks for the lovely review and fantastic support for Martin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Gillian the sales assistant was…

Gillian the sales assistant was knowledgeable and tried

March 1, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Philip.

Thanks for the lovely review and fantastic support for Gillian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A very pleasant lady assisted

A very pleasant lady assisted who sorted my phone for me easy to talk to and very polite

February 25, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey David,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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