Vodafone UK - Blackpool Reviews 

305
•
TrustScore 5 out of 5

4.9

Unit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB

•

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Rated 5 out of 5 stars

I went into Vodaphone in Blackpool in desperation to sort my emails out . Matthew welcomed me and sorted my problem in 2 minutes--- he explained what he did and how i could correct things if it ever h... See more

Company replied

Rated 5 out of 5 stars

Everyone was really helpful and managed to sort out my new phone. I would highly recommend going to Vodafone in Blackpool. Ask for Nikki — she was fantastic and really helpful!

Company replied

Rated 5 out of 5 stars

I had a really positive experience at the Vodafone Blackpool branch recently. Nikki, the lady who helped me, was absolutely brilliant from start to finish. She was friendly, patient, and took the ti... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Blackpool

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

305 reviews

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4.9

All reviews

(305)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I come in to specifically Vodafone…

I come in to specifically Vodafone Blackpool to see Adam he is always so helpful I have brought my friends to come for sales and service

March 10, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Gillian the sales assistant was…

Gillian the sales assistant was knowledgeable and tried

March 1, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Philip.

Thanks for the lovely review and fantastic support for Gillian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A very pleasant lady assisted

A very pleasant lady assisted who sorted my phone for me easy to talk to and very polite

February 25, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey David,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The gentleman was very helpful nothing…

The gentleman was very helpful nothing was a problem to him

February 24, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Pamela,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fab customer service by Mrs Shaw who…

Fab customer service by Mrs Shaw who helped me massively due to fraudulent activities on my account

February 16, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Paul,

Thanks for the lovely review and fantastic support for Mrs Shaw.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matthew was very nice and made my…

Matthew was very nice and made my upgrade very easy.

February 16, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Mrs Fay,

Thanks for the lovely review and fantastic support for Matthew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful with my needs wi fi for a…

Very helpful with my needs wi fi for a holiday home

February 14, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Mark,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good on ya Gillian

Good on ya Gillian. So helpful and literally saved me from further frustrations. Not really being up on phone Tech, she fixed and guided me through what was wrong in settings to enable me to have a better experience with my phone.
Thank you so much.

February 14, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Mrs Finlay,

Thanks for the lovely review and fantastic support for Gillian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gillian was extremely helpful

Gillian was extremely helpful, patient and informative. She is an asset to your business & we would highly recommend.

February 5, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Lisa,

Thanks for the lovely review and fantastic support for Gillian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matthew was patient & knowledgeable

Matthew was patient & knowledgeable. Amazing experience
Thank you

February 5, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Nicola,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

NIKKI, BLACKPOOL STORE

Nikki was a fantastic help and was a pleasure to be supported by. Going in with a fraud issue and being offered the best offer on a samsung S25, she was friendly, helpful, and had an amazing personality that make customers feel comfortable. She showed great professionalism and superb product knowledge.

January 22, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gillian is extremely helpful

Gillian is extremely helpful, pleasant and competent. I consulted her last week about my changing plan and she suggested then, that I go back for further advice when my change- over was more imminent. I did this today and was once again very happy with her service.

January 26, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Fiona,

Thanks for the lovely review and fantastic support for Gillian.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gillian was so helpful and friendly

Gillian was so helpful and friendly. She took her time with me and explained everything fully. I would recommend Vodafone to anyone. The prices are so reasonable.

January 26, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Michael,

Thanks for the lovely review and fantastic support for Gillian.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer service

I am pleased with the young lad that sold my my phone very patient and polite

January 24, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Julie ,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service knowledgeable lady…

Very good service knowledgeable lady Gillian gave me confidence

January 21, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Theresa,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A great in store experience

Mathew was so helpful and he understood my needs and concerns, gave me lots of choices of new phones

January 16, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Mathew,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matthew was very helpful in solving a…

Matthew was very helpful in solving a phone problem I had. I couldn't have fixed it myself.

January 14, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matthew who we dealt with

January 9, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam was so very helpful great…

Adam was so very helpful great experience at vodafone today many thanks he helped set up my new phone and broadband, we arent great with technology and his knowledge and patience was amazing

January 2, 2026
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Susan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Pop in for new phone

My visit to the store was excellent, Gillian was my host and was very efficient at her job and explained everything I needed to know.. She is a friendly, polite lady and very helpful.. I managed to get what I went in for and was most impressed by the service I received

December 28, 2025
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Linda,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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