Customer Service was first class .. a assistant called Gillian helped me chose my new phone and explained everything to me..my friend was so impressed with the experience she said she would buy her ne... See more
Company replied
Location
Switch locationUnit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Marcin has been extremely helpful as always! Never fails to be outstanding in his customer service! Thank you very much my polish hero ❤️
Company replied
Gillian the sales assistant was knowledgeable and tried
Company replied
Mathew was really helpful and pleasant he helped with all 3 of our phones and really patient with us weve always been a Vodafone customer wouldn't go anywhere else.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Blackpool
Written by the company
Contact info
Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, United Kingdom
4.9
Excellent
295 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Your colleague Matthew did a brilliant…
Your colleague Matthew did a brilliant job earlier today for my wife and myself with our Vodafone accounts, tailoring them according to our needs. Well-informed, polite and professional. Many thanks P & M KIRKHAM.
April 30, 2026
Unprompted review
Reply from Vodafone UK - Blackpool
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Blackpool
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went out of her way to help
Went out of her way to help. Friendly and welcoming. Great.
April 26, 2026
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Tom,
It's fantastic to hear that agent was able to resolve the issue. We truly appreciate your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nikki
Nikki, in Vodafone Blackpool was amazing. She listened to everything we said and was very polite and respectful. I am highly impressed with Nikki's customer service skills.
April 26, 2026
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Steve ,
Thanks for the lovely review and fantastic support for Nikki.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nikki was so patient and helpful and…
Nikki was so patient and helpful and resolved my issues
April 22, 2026
Unprompted review
Reply from Vodafone UK - Blackpool
Hey there,
Thanks for the lovely review and fantastic support for Nikki.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew
Matthew was so kind and efficient and sorted everything out without me feel too stupid for messing up my phone!
April 3, 2026
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Joy,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nikki was really helpful and lovely!
Nikki was really helpful and lovely!
March 20, 2026
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Bianca,
Thanks for the lovely review and fantastic support for Nikki.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A real credit to the Vodafone team…
I had a really positive experience at the Vodafone Blackpool branch recently. Nikki, the lady who helped me, was absolutely brilliant from start to finish. She was friendly, patient, and took the time to clearly explain everything so I felt confident with my choices.
It’s rare to receive such genuine and attentive customer service these days, and Nikki really made the visit easy and stress-free. A real credit to the team—thank you again! 😊
March 10, 2026
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic service from start to finish…
Fantastic service from start to finish I upgraded and matt helped me transfer my stuff as I'm a technophobe thank you
March 22, 2026
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Karen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adam
Adam, guided us through the process of renewing our contract seamlessly. He got us a great price and was a pleasure to be with. I thoroughly recommend anyone in Blackpool to pop into the Vodaphone shop to see Adam, they really know their stuff and are genuinely interested in getting the best deal for you.
March 20, 2026
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Rachel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I come in to specifically Vodafone…
I come in to specifically Vodafone Blackpool to see Adam he is always so helpful I have brought my friends to come for sales and service
March 10, 2026
Unprompted review
Reply from Vodafone UK - Blackpool
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Gillian the sales assistant was…
Gillian the sales assistant was knowledgeable and tried
March 1, 2026
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Philip.
Thanks for the lovely review and fantastic support for Gillian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A very pleasant lady assisted
A very pleasant lady assisted who sorted my phone for me easy to talk to and very polite
February 25, 2026
Unprompted review
Reply from Vodafone UK - Blackpool
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The gentleman was very helpful nothing…
The gentleman was very helpful nothing was a problem to him
February 24, 2026
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Pamela,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fab customer service by Mrs Shaw who…
Fab customer service by Mrs Shaw who helped me massively due to fraudulent activities on my account
February 16, 2026
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Paul,
Thanks for the lovely review and fantastic support for Mrs Shaw.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matthew was very nice and made my…
Matthew was very nice and made my upgrade very easy.
February 16, 2026
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Mrs Fay,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful with my needs wi fi for a…
Very helpful with my needs wi fi for a holiday home
February 14, 2026
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Mark,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good on ya Gillian
Good on ya Gillian. So helpful and literally saved me from further frustrations. Not really being up on phone Tech, she fixed and guided me through what was wrong in settings to enable me to have a better experience with my phone.
Thank you so much.
February 14, 2026
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Mrs Finlay,
Thanks for the lovely review and fantastic support for Gillian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gillian was extremely helpful
Gillian was extremely helpful, patient and informative. She is an asset to your business & we would highly recommend.
February 5, 2026
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Lisa,
Thanks for the lovely review and fantastic support for Gillian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was patient & knowledgeable
Matthew was patient & knowledgeable. Amazing experience
Thank you
February 5, 2026
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Nicola,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.