I went into Vodaphone in Blackpool in desperation to sort my emails out . Matthew welcomed me and sorted my problem in 2 minutes--- he explained what he did and how i could correct things if it ever h... See more
Company replied
Location
Switch locationUnit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Everyone was really helpful and managed to sort out my new phone. I would highly recommend going to Vodafone in Blackpool. Ask for Nikki — she was fantastic and really helpful!
Company replied
Gillian the sales assistant was knowledgeable and tried
Company replied
I had a really positive experience at the Vodafone Blackpool branch recently. Nikki, the lady who helped me, was absolutely brilliant from start to finish. She was friendly, patient, and took the ti... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Blackpool
Written by the company
Contact info
Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, United Kingdom
4.9
Excellent
305 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 star service from matthew
5 star service from matthew , nothing was a trouble and moved all my data for me .
December 23, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Margaret,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marcin is a great sales advisor
Marcin is a great sales advisor, he is a very kind and helpful guy
December 21, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Ilona,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Purchasing a new iphone
Gillian was extremely helpful and friendly, nothing was too much trouble and she explained everything fully
December 12, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Peter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Top service from matthew
Top service from matthew , will be back to see him again . 5+
December 12, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Glen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Matt was very helpful and a pleasure to…
Matt was very helpful and a pleasure to deal with . Merry Xmas Vodafone
December 11, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey David,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mathew went that extra mile to help me…
Mathew went that extra mile to help me out credit to him very patient and understanding 10/10 excellent member of staff
December 8, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Deborah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The help from the sales assistant was…
The help from the sales assistant was excellent
November 25, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic customer support friendly…
Fantastic customer support friendly staff and an excellent service. In a world where nearly everything is done by an App or by a voice activated system. It’s a breath of fresh air to actually speak to a human being.
November 20, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
She was cool and got me the help that I…
She was cool and got me the help that I needed .
I wasted 20 hours on the phone over 4 months to cancel my broadband,
Then i went to the vodafone shop and Nikki resolved it for me immediately!
My advice if your having trouble on the phone go to the Vodafone Shop!
Thanks Nikki!!
November 10, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent
Excellent. Popped in today to sort my sim card out on my spare phone
.Brilliant: efficient, polite and professional. Superb. Thanks
November 13, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Adam was a great help saved me money…
Adam was a great help saved me money and helped set up my phone
November 8, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from Matthew at…
Amazing service from Matthew at Blackpool today thankyou
October 23, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Gillian at Blackpool.
Gillian at Blackpool excellent all the way through sorting my account and phones after bereavement. Thank you Gillian
October 13, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
The man, the myth , the legend
The man, the myth, the legend .
Thankyou matthew.
October 6, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Asa,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service received in the Blackpool store
I had an issue with my voxi sim and I went to the Vodafone store in Blackpool and I was served by Gillian,she was very kind,friendly and above all supportive and she tried her best but unfortunately the fault lies with the Voxi porting team not Vodafone.
But nevertheless I am very grateful for all the help Gillian gave me in trying to rectify the issue.
October 2, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Matthew was Brilliant
Vodafone colleague Matthew was brilliant.
Talked me through the del, explained how the bills would work as 2 payments.
Overall very clear on what I was purchasing, 100% would recommend him and the store to friends and family
October 1, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Tim,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nikki is the best
Nikki is the best person I have ever dealt with. Help me decide really what I wanted. And we had a good laugh and a chat while we were sorting everything out.
September 26, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Gary,
Thanks for the lovely review and fantastic support for Nikki.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mathew at Vodafone blackpool was so helpfull
Called in to view the recently released galaxy Z fold 7.
Got chatting to mathew instore and asked him about other phones and tabs on the market.
He was so helpful and knowledgable.
I would have no hesitation recommending the blackpool store to anyone wishing to take out a contract or anything else with mathew at Vodafone blackpool
September 17, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Gill was amazing and i look forward to…
Gill was amazing and i look forward to coming back to get my new phone. Thanks
September 10, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Nikki went above and beyond
Nikki at the Blackpool branch did everything she could to assist with my problem and I left the store with my phone working again! Also had a good laugh about holidays!
September 13, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.