Customer Service was first class .. a assistant called Gillian helped me chose my new phone and explained everything to me..my friend was so impressed with the experience she said she would buy her ne... See more
Company replied
Location
Switch locationUnit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB
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Marcin has been extremely helpful as always! Never fails to be outstanding in his customer service! Thank you very much my polish hero ❤️
Company replied
Gillian the sales assistant was knowledgeable and tried
Company replied
Mathew was really helpful and pleasant he helped with all 3 of our phones and really patient with us weve always been a Vodafone customer wouldn't go anywhere else.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Blackpool
Written by the company
Contact info
Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, United Kingdom
4.9
Excellent
295 reviews
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Adam was a great help saved me money…
Adam was a great help saved me money and helped set up my phone
November 8, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from Matthew at…
Amazing service from Matthew at Blackpool today thankyou
October 23, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Gillian at Blackpool.
Gillian at Blackpool excellent all the way through sorting my account and phones after bereavement. Thank you Gillian
October 13, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
The man, the myth , the legend
The man, the myth, the legend .
Thankyou matthew.
October 6, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Asa,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service received in the Blackpool store
I had an issue with my voxi sim and I went to the Vodafone store in Blackpool and I was served by Gillian,she was very kind,friendly and above all supportive and she tried her best but unfortunately the fault lies with the Voxi porting team not Vodafone.
But nevertheless I am very grateful for all the help Gillian gave me in trying to rectify the issue.
October 2, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Matthew was Brilliant
Vodafone colleague Matthew was brilliant.
Talked me through the del, explained how the bills would work as 2 payments.
Overall very clear on what I was purchasing, 100% would recommend him and the store to friends and family
October 1, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Tim,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nikki is the best
Nikki is the best person I have ever dealt with. Help me decide really what I wanted. And we had a good laugh and a chat while we were sorting everything out.
September 26, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Gary,
Thanks for the lovely review and fantastic support for Nikki.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mathew at Vodafone blackpool was so helpfull
Called in to view the recently released galaxy Z fold 7.
Got chatting to mathew instore and asked him about other phones and tabs on the market.
He was so helpful and knowledgable.
I would have no hesitation recommending the blackpool store to anyone wishing to take out a contract or anything else with mathew at Vodafone blackpool
September 17, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Gill was amazing and i look forward to…
Gill was amazing and i look forward to coming back to get my new phone. Thanks
September 10, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Nikki went above and beyond
Nikki at the Blackpool branch did everything she could to assist with my problem and I left the store with my phone working again! Also had a good laugh about holidays!
September 13, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
The staff and in particulary Marcin…
The staff and in particulary Marcin were really helpful and informative.
September 4, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
The people in the shop were very… helpful
The people in the shop were very helpful and very patient
September 2, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're happy to hear that our team was helpful and patient during your visit.
Thank you,
Vodafone Social Media Team
Adam was really helpful
Adam was really helpful, friendly, accommodating of the fact I had my little boy with me and worked hard to find me the best deal. He took some time explaining the differences between the iPhones I was comparing but wasn’t pushy in any way, and I felt like he truly wanted to save me money.
Customer service that doesn’t feel like an aggressive sales pitch is difficult to find and Adam got the balance exactly right, and I came away happy with a new phone and new plan and a lower monthly bill. Great job
September 2, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're happy to hear that you had such a positive experience! It's great to know that you felt supported in finding the best deal and that our service met your needs.
We appreciate your feedback,
Vodafone Social Media Team
Adam went above and beyond helped me…
Adam went above and beyond helped me move all my stuff from one phone to another and we had an enjoyable expirience
September 2, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Walked into store met Gillian who was…
Walked into store met Gillian who was so helpful helped me choose the right package I was looking for really grateful for her help can’t recommend her enough well pleased & won my custom thank you once again
August 24, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
extremely helpful with patience.
Gillian took her time to sort out my husband's concerns and then found a better deal for me. Thank you Gillian .
August 16, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We appreciate you taking the time to share your positive experience with us. Well done to Gillian!
Vodafone Social Media Team
Matt at the store was amazing and very…
Matt at the store was amazing and very patient with me as I am a technophobe.
August 11, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Rita,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Everything explained and always very…
Everything explained and always very polite and helpful
August 11, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Pat,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The young lady who delt with my query…
The young lady who delt with my query was extremely helpful in sorting things out for me. Thank you 😊
July 16, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was dealt with by Martin
I was dealt with by Martin. I had arrived with 2 iPhones neither of which worked correctly. He resolved my problems without any great difficulty although he did stop to scratch his head from time to time.
Many thanks
July 14, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Stuart,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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