I went into Vodaphone in Blackpool in desperation to sort my emails out . Matthew welcomed me and sorted my problem in 2 minutes--- he explained what he did and how i could correct things if it ever h... See more
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Location
Switch locationUnit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB
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Everyone was really helpful and managed to sort out my new phone. I would highly recommend going to Vodafone in Blackpool. Ask for Nikki — she was fantastic and really helpful!
Company replied
Gillian the sales assistant was knowledgeable and tried
Company replied
I had a really positive experience at the Vodafone Blackpool branch recently. Nikki, the lady who helped me, was absolutely brilliant from start to finish. She was friendly, patient, and took the ti... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Blackpool
Written by the company
Contact info
Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, United Kingdom
4.9
Excellent
305 reviews
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The staff and in particulary Marcin…
The staff and in particulary Marcin were really helpful and informative.
September 4, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
The people in the shop were very… helpful
The people in the shop were very helpful and very patient
September 2, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're happy to hear that our team was helpful and patient during your visit.
Thank you,
Vodafone Social Media Team
Adam was really helpful
Adam was really helpful, friendly, accommodating of the fact I had my little boy with me and worked hard to find me the best deal. He took some time explaining the differences between the iPhones I was comparing but wasn’t pushy in any way, and I felt like he truly wanted to save me money.
Customer service that doesn’t feel like an aggressive sales pitch is difficult to find and Adam got the balance exactly right, and I came away happy with a new phone and new plan and a lower monthly bill. Great job
September 2, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're happy to hear that you had such a positive experience! It's great to know that you felt supported in finding the best deal and that our service met your needs.
We appreciate your feedback,
Vodafone Social Media Team
Adam went above and beyond helped me…
Adam went above and beyond helped me move all my stuff from one phone to another and we had an enjoyable expirience
September 2, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Walked into store met Gillian who was…
Walked into store met Gillian who was so helpful helped me choose the right package I was looking for really grateful for her help can’t recommend her enough well pleased & won my custom thank you once again
August 24, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
extremely helpful with patience.
Gillian took her time to sort out my husband's concerns and then found a better deal for me. Thank you Gillian .
August 16, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
We appreciate you taking the time to share your positive experience with us. Well done to Gillian!
Vodafone Social Media Team
Matt at the store was amazing and very…
Matt at the store was amazing and very patient with me as I am a technophobe.
August 11, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Rita,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Everything explained and always very…
Everything explained and always very polite and helpful
August 11, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Pat,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The young lady who delt with my query…
The young lady who delt with my query was extremely helpful in sorting things out for me. Thank you 😊
July 16, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was dealt with by Martin
I was dealt with by Martin. I had arrived with 2 iPhones neither of which worked correctly. He resolved my problems without any great difficulty although he did stop to scratch his head from time to time.
Many thanks
July 14, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Stuart,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
contract renewal.
Adam dealt with our contract renewals.
Professional, courteous, and great service.
Would highly recommend the Vodafone shop in Blackpool and Cheers Adam for making it so easy and providing service with a smile!!!
Paul & John Quinn, Blackpool.
July 4, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Paul,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic personal service!
Called instore for help as the app would not recognise me so I couldn't sign in? Gillian was a fantastic help, sorting out my phone, the app and looking for a better deal for me! Made me feel like a VIP. That was old style customer service and we loved it
May 25, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Fiona,
Thanks for the lovely review and fantastic support for Gillian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
No hard sell. Genuine knowledgeable and helpful.
Matthew was very helpful and did not give the hard sell. He was extremely knowledgeable and spent time with me to ensure that everything i needed was discussed. A new phone to suit my needs a better tariff and an update on my broadband ar a cheaper price. Matthew knew his business. Most impressed.
April 26, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey EARDLEY,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly professional service
Friendly professional service. Very helpful and non pushy. Staff here at
BLACKPOOL are excellent.Mathew and Gillian are always eagwr to help. Thank you. Yiu czn publish my report as you wish.
May 2, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Raymond,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service from matthew
Fantastic service from matthew , thanks for the upgrade.
April 26, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Simon,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Martin was excellent
Martin was excellent, he got me a really good deal on SIM only. Amazing service!!!
April 25, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Robert,
Thanks for the lovely review and fantastic support for Martin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mathew was very helpful and efficient
Mathew was very helpful and efficient. I thought he was friendly.
April 22, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey John,
Thanks for the lovely review and fantastic support for Mathew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service! Marcin was excellent, he was very friendly and polite. Highly recommend Vodafone to friend and family
April 19, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey there,
Thanks for the lovely review and fantastic support for Marcin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent experience
Excellent experience. Marcin was amazing, he got me an amazing deal on sim only, watch and a tablet.
April 19, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Joanna,
Thanks for the lovely review and fantastic support for Marcin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matthew was really helpful
Matthew was really helpful. Met our needs exactly.
We spent over an hour looking at various options..and emerged with two new phones and contracts for very little more than we are paying now. Really good, personal customer service.
April 16, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Anthony,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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