Customer Service was first class .. a assistant called Gillian helped me chose my new phone and explained everything to me..my friend was so impressed with the experience she said she would buy her ne... See more
Company replied
Location
Switch locationUnit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB
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Marcin has been extremely helpful as always! Never fails to be outstanding in his customer service! Thank you very much my polish hero ❤️
Company replied
Gillian the sales assistant was knowledgeable and tried
Company replied
Mathew was really helpful and pleasant he helped with all 3 of our phones and really patient with us weve always been a Vodafone customer wouldn't go anywhere else.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Blackpool
Written by the company
Contact info
Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, United Kingdom
4.9
Excellent
295 reviews
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Gillian at the Blackpool store
Back in September 2024 I left a glowing review about Gillian in the Blackpool store. Being elderly and disabled such kindness as shown by Gillian is a rarity.
6 months on and nothing has changed. I had tried to increase the time my phone rings before the answerphone kicks in and somehow had messed up some settings so that no messages could be left at all. I visited the Blackpool store today and by chance Gillian was in and in a very short time she had reset my phone for which I am very grateful. She was as kind and courteous as she was back in September.
As I have said once before an employee like Gillian is a rarity and one that should be treasured. Many thanks once again.
February 19, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Derek,
Thank you for taking the time to review, and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Matthews good service …
Made very welcome by Matthew who gave excellent service and advice and dealt with my requirements professionally
February 7, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Frank. Thank you for your review for Matthew. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was very helpful and fixed my…
Matthew was very helpful and fixed my issue
February 3, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi John. Thank you for your review for Matthew. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew offered me great service and…
Matthew offered me great service and helped me transfer all my data.
January 31, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Matthew was very helpful and help me…
Matthew was very helpful and help me upgrade to a much better phone and deal
January 30, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi William,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Straight foward information
Straight foward information, No waffle No pressure All costs fully explained Got us a cracking deal Very happy with it
January 25, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Donna,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
When I go to Vodafone
When I go to Vodafone, I always go to see Martin. He is always friendly and very helpful.
January 25, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Thomas,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Martin was excellent
Martin was excellent. I had a problem with my phone and he fixed it instantly. I will highly recommend Vodafone to my friends and family.
January 25, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Gary,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Martin was fantastic
Martin was fantastic! He got me a really good deal on my phone. I really appreciate it. Thank you Vodafone
January 25, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Andrew,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great store very lovely staff Gillian…
Great store very lovely staff Gillian who helped me was very knowledgeable and helped sort my issues straight away ty
January 24, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Sara Jane,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Gillian was really lovely
Gillian was really lovely and welcoming, we had a great chat was lovely
January 16, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi. Thank you for your review for Gillian. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
..mathew and gillian at vodaphone…
..mathew and gillian at vodaphone Blackpool shop were extremely helpfu land freindly ad slways. I boight aother phone today
January 16, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Ray. Thank you for your review for both Mathew and Gillian. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful pleasant explained…
Very helpful pleasant explained everything really nice Mathew was
January 6, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Jackie,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Marcin was excellent as always
Marcin was excellent as always, helpful and friendly. He gave the best deal with a free laptop. Thanks Marcin
January 5, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Sharon,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Marcin was superb as always
Marcin was superb as always, very helpful and knowledgeable guy! Help me with everything and gave me the best deals, Couldn’t recommend enough the staff at blackpool Vodafone, Thanks Marcin !!!
- love Al
January 3, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Excellent Service
Excellent Service! I came to store to get a new phone. Martin was excellent. He gave me free laptop with phone deal and transferred my Home Broadband to Vodafone.
January 3, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Martin was amazing
Martin was amazing, he got me a new deal on my phone and I also received a free laptop. Absolutely amazing service!!!
January 3, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi William,
What brilliant feedback for Martin! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mathew was extremely helpful
Mathew was extremely helpful and found the best deal for us. He made the whole experience a pleasant experience.
December 30, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Katrina. Thank you for your review for Mathew. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service
Fantastic service! Martin was very friendly and polite. Highly recommended it
December 30, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Stan. Thank you for your review for Martin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helped transfer all my data
Helped transfer all my data. Thank-you matt
December 19, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi James,
Thanks for the great feedback for Matt, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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