I went into Vodaphone in Blackpool in desperation to sort my emails out . Matthew welcomed me and sorted my problem in 2 minutes--- he explained what he did and how i could correct things if it ever h... See more
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Location
Switch locationUnit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB
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Everyone was really helpful and managed to sort out my new phone. I would highly recommend going to Vodafone in Blackpool. Ask for Nikki — she was fantastic and really helpful!
Company replied
Gillian the sales assistant was knowledgeable and tried
Company replied
I had a really positive experience at the Vodafone Blackpool branch recently. Nikki, the lady who helped me, was absolutely brilliant from start to finish. She was friendly, patient, and took the ti... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Blackpool
Written by the company
Contact info
Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, United Kingdom
4.9
Excellent
305 reviews
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Adam superstar!
Adam was super helpful and kind. He was polite and very well spoken. Thank you Adam for providing excellent customer service as promised by Sophie and Salma at Vodafone call centre yesterday. Keep up the good work and don't loose that lovely charming smile of yours! Well done Adam! Amazing addition to Vodafone family
April 16, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Viv,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Great experience! Martin was amazing, he fixed my phone. I highly recommend Vodafone to my friends and family.
April 12, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Brian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service! Martin was excellent, he explained things well. I am very pleased with Vodafone service!
April 10, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey David,
Thanks for the lovely review and fantastic support for Martin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service! Marcin got me an amazing deal on a Samsung phone. Marcin was very polite and friendly
April 10, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Piotr,
Thanks for the lovely review and fantastic support for Marcin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Still not got satisfactory response
Still not got satisfactory response, yet they are still willing to take money from my bank, they failed to replace broken phone from insurance, I had to get a phone from argos which was totally crap. I consider this contract voided as nothing was replaced and money was still taken .
February 26, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hello Tony,
It's disappointing to hear that your issue is still ongoing, as it's our aim to get things right first time.
Please reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone, so that we can take a closer look into this for you.
Thanks,
Vodafone Social Media Team
Excellent professional service and…
Excellent professional service and atmosphere. I was seen by Adam, who has helped me with my requirements in the past. I received the usual polite wonderful helpful friendly service, that I receive each time I use the Blackpool store. Adam provided what I required in a friendly helpful professional manner, he explained everything clearly and easily, so that I could understand everything and I received over and above what I asked for. I recommend everyone to use the shop. The staff are knowledgeable, helpful, professional and help you find what you require, with the best possible deals and plans, talking you through everything, in a clear fuss free way, so that customers leave happy and satisfied.
March 12, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Robert,
Thanks a lot for the insightful feedback for Adam, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
Long standing customer of Vodafone, great experience visiting the Blackpool store and being well looked after by Mathew. Helped me in all ways with my new phone and got me a good deal trading in my old phone.
February 17, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hello Lynda,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful technician
Very helpful technician, friendly and knowledgeable.a credit to the firm
March 10, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hello Paul,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
A thoroughly positive experience.
A knowledgeable, patient, informative technician by the name of Adam.
February 21, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi. Thank you for your review for Adam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam Was Very Helpful To Myself And My…
Adam Was Very Helpful To Myself And My Partner In Store Today
February 20, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Dominic,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Gillian at the Blackpool store
Back in September 2024 I left a glowing review about Gillian in the Blackpool store. Being elderly and disabled such kindness as shown by Gillian is a rarity.
6 months on and nothing has changed. I had tried to increase the time my phone rings before the answerphone kicks in and somehow had messed up some settings so that no messages could be left at all. I visited the Blackpool store today and by chance Gillian was in and in a very short time she had reset my phone for which I am very grateful. She was as kind and courteous as she was back in September.
As I have said once before an employee like Gillian is a rarity and one that should be treasured. Many thanks once again.
February 19, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Derek,
Thank you for taking the time to review, and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Matthews good service …
Made very welcome by Matthew who gave excellent service and advice and dealt with my requirements professionally
February 7, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Frank. Thank you for your review for Matthew. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew was very helpful and fixed my…
Matthew was very helpful and fixed my issue
February 3, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi John. Thank you for your review for Matthew. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matthew offered me great service and…
Matthew offered me great service and helped me transfer all my data.
January 31, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Matthew was very helpful and help me…
Matthew was very helpful and help me upgrade to a much better phone and deal
January 30, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi William,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Straight foward information
Straight foward information, No waffle No pressure All costs fully explained Got us a cracking deal Very happy with it
January 25, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Donna,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
When I go to Vodafone
When I go to Vodafone, I always go to see Martin. He is always friendly and very helpful.
January 25, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Thomas,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Martin was excellent
Martin was excellent. I had a problem with my phone and he fixed it instantly. I will highly recommend Vodafone to my friends and family.
January 25, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Gary,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Martin was fantastic
Martin was fantastic! He got me a really good deal on my phone. I really appreciate it. Thank you Vodafone
January 25, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Andrew,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great store very lovely staff Gillian…
Great store very lovely staff Gillian who helped me was very knowledgeable and helped sort my issues straight away ty
January 24, 2025
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Sara Jane,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
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