Vodafone UK - Blackpool Reviews 

295
TrustScore 5 out of 5

4.9

Unit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB


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Rated 5 out of 5 stars

Customer Service was first class .. a assistant called Gillian helped me chose my new phone and explained everything to me..my friend was so impressed with the experience she said she would buy her ne... See more

Company replied

Rated 5 out of 5 stars

Marcin has been extremely helpful as always! Never fails to be outstanding in his customer service! Thank you very much my polish hero ❤️

Company replied

Rated 5 out of 5 stars

Mathew was really helpful and pleasant he helped with all 3 of our phones and really patient with us weve always been a Vodafone customer wouldn't go anywhere else.

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Blackpool

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

295 reviews

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4.9

All reviews

(295)

40,969 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Matthew helped set up my device thank…

Matthew helped set up my device thank you , merry xmad

December 19, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Michael,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great custmer service

Great custmer service. I am very grateful, Martin fixed my phone. He was very polite and friendly.

December 17, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Michael. Thank you for your review for Martin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam went above and beyond when it came…

Adam went above and beyond when it came to assisting me with an issue….. fully resolved with efficiency and professionalism…. Excellent member of staff

December 12, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Desmond,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Adam

Great customer service from Adam. Very knowledgeable and extremely helpful. Thank you.

December 13, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Andy,

Thank you for your review. It’s great to hear of your positive experience with Adam. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marcin was excellent

Marcin was excellent! He got me an amazing deal on my upgrade. I will highly recommend it to my friends and family.

December 17, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Karzan,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helped me transfer all my data

Helped me transfer all my data , great service, thank you, Matthew, merry xmas

December 16, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Patricia,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Martin was amazing

Martin was amazing. I came to store because I have problem with my phone. He fixed my phone and he got me a good deal on sim only. Highly recommended it.

December 13, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service. I always go to store to see Martin. He is extremely friendly and helpful.

December 13, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Roslyn,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service

Good service, not waiting for long, merry Christmas

December 11, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Thanks for the five star review. Merry Christmas to you too! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service! I came to store because had a virus on my phone. Martin was amazing! He clean took the virus off my phone

December 9, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hello, Margaret,

It's great to hear about the positive experience which you received in store from Martin, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I got an amazing deal on my phone

I got an amazing deal on my phone. Martin was extremely friendly and polite.

December 9, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Michael,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Martin was excellent

Martin was excellent, he was very professional and friendly. He fixed my phone and save me some money on my plan.

December 9, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Dolphy,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. I came to store because I have problems with my phone. Martin was great, he fixed my phone fast. I will highly recommend it to all my family and friends.

December 4, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Roger,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service. I was struggling to access my online account. Martin was great, he updated the online password for me.

December 4, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Tina,

Thank you for your review. It’s great to hear of your positive experience with Martin. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam in the Blackpool store was…

Adam in the Blackpool store was excellent .
He was very helpful and went out of the way to male the deal easy and made comfortable. Well done!

December 3, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Mohamed,

Thank you for your review, and for sharing the experience you had in store. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service

Was seen by Adam at Vodafone(Blackpool)and his customer service was top notch

December 3, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Thanks for your fab feedback for Adam. It's great to see the team in Blackpool were able to help today ☺️
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent experience

Excellent experience. I am a Pay&go customer and came to store to get more data. Martin was excellent, he find me a better deal on sim only.

December 2, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Andrew,

It's great to hear your feedback, thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Martin was great

Martin was great, he got me very good deal on sim only. He was very friendly and polite.

December 1, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Lee. Thank you for your review for Martin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The excellent customer service and the…

The excellent customer service and the useful help I got from Marcin today was what made my day at Vodafone.He got me an unbelievable deal for a sim only.I highly recommend Vodafone to everyone.

November 30, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Patryk. Thank you for your review for Marcin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service! I came to Vodafone because i will be traveling to Italy and I was worried about extra charger. Marcin was great he put cheap package for me. He was polite and very informative.

November 30, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Mieczyslaw,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

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