Vodafone UK - Blackpool Reviews 

305
•
TrustScore 5 out of 5

4.9

Unit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I went into Vodaphone in Blackpool in desperation to sort my emails out . Matthew welcomed me and sorted my problem in 2 minutes--- he explained what he did and how i could correct things if it ever h... See more

Company replied

Rated 5 out of 5 stars

Everyone was really helpful and managed to sort out my new phone. I would highly recommend going to Vodafone in Blackpool. Ask for Nikki — she was fantastic and really helpful!

Company replied

Rated 5 out of 5 stars

I had a really positive experience at the Vodafone Blackpool branch recently. Nikki, the lady who helped me, was absolutely brilliant from start to finish. She was friendly, patient, and took the ti... See more

Company replied


Company details

  1. Mobile Network Operator
  2. also in
  3. Cell Phone Store
  4. Internet Provider
  5. Phone and Internet Service
  6. Telecommunications Service Provider

About Vodafone UK - Blackpool

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

305 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(305)

42,962 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I got an amazing deal on my phone

I got an amazing deal on my phone. Martin was extremely friendly and polite.

December 9, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Michael,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Martin was excellent

Martin was excellent, he was very professional and friendly. He fixed my phone and save me some money on my plan.

December 9, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Dolphy,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. I came to store because I have problems with my phone. Martin was great, he fixed my phone fast. I will highly recommend it to all my family and friends.

December 4, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Roger,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service. I was struggling to access my online account. Martin was great, he updated the online password for me.

December 4, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Tina,

Thank you for your review. It’s great to hear of your positive experience with Martin. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam in the Blackpool store was…

Adam in the Blackpool store was excellent .
He was very helpful and went out of the way to male the deal easy and made comfortable. Well done!

December 3, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Mohamed,

Thank you for your review, and for sharing the experience you had in store. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service

Was seen by Adam at Vodafone(Blackpool)and his customer service was top notch

December 3, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Thanks for your fab feedback for Adam. It's great to see the team in Blackpool were able to help today ☺️
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent experience

Excellent experience. I am a Pay&go customer and came to store to get more data. Martin was excellent, he find me a better deal on sim only.

December 2, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Andrew,

It's great to hear your feedback, thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Martin was great

Martin was great, he got me very good deal on sim only. He was very friendly and polite.

December 1, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Lee. Thank you for your review for Martin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The excellent customer service and the…

The excellent customer service and the useful help I got from Marcin today was what made my day at Vodafone.He got me an unbelievable deal for a sim only.I highly recommend Vodafone to everyone.

November 30, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Patryk. Thank you for your review for Marcin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service! I came to Vodafone because i will be traveling to Italy and I was worried about extra charger. Marcin was great he put cheap package for me. He was polite and very informative.

November 30, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Mieczyslaw,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent experience

Excellent experience! Martin was great. He put me on very good sim only deal. Martin was very friendly and polite

November 30, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Richard,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marcin was very helpful towards my…

Marcin was very helpful towards my situation, he is very polite and also speaks polish which is great because my first language is polish. He helped me find a good deal and very kind in general.

November 29, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Ilona,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marcin was very kind and polite whilst…

Marcin was very kind and polite whilst giving good advice on what deals there is. We always go to him anyways as he speaks polish as well. Very good service!

November 29, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Lena,

Thank you for your review. It’s great to hear of your positive experience with Marcin. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service. I recently sing up with Vodafone and didn't know how to transfer my number over. Martin was extremely helpful and he transferred for me.

November 29, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Suzanne,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Great experience. Martin got me an amazing deal on Samsung S24 ultra. Highly recommend it!

November 29, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hey Malcolm,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam was really helpful and explained…

Adam was really helpful and explained the options and payment plans to us. Very smooth process.

November 26, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hello,

It's great to hear that you received a 5 star service from Adam! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came to Vodafone store because I had…

I came to Vodafone store because I had a problem with my phone. Martin was amazing, he fixed my phone quickly. Highly recommend it!

November 19, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Keith,

This is lovely feedback for Martin. Thanks for taking your time to share this experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Excellent experience

Excellent experience! Martin got me an amazing deal on sim only and home broadband. He was very friendly and polite.

November 18, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Sarah,

Thanks for your review for Martin. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Are 2nd trip to Blackpools Vodafone…

Are 2nd trip to Blackpools Vodafone shop and are 2nd experience being served by Matthew. Just a thank you to Matthew for being professional but not pushy, for putting us at are ease and making the transfer to a new phone seamless. Once again your help and advice was really appreciated.

November 15, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Karen,

Thanks for your review for Matthew. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Went to buy a new phone a I have has…

Went to buy a new phone a I have has mine for few years and needed update, Adam couldn't have been more helpful,advised me on the best phone fory needs and set everything up transferring all my apps ,data etc from my old phone onto the new one ,he even saved me on my monthly £10 top up which i now only pay £9!!!! Would recommend this store 100%

November 16, 2024
Unprompted review
Vodafone UK - Blackpool logo

Reply from Vodafone UK - Blackpool

Hi Catherine,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store and congrats on the new phone and deal.

Thanks,
The Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look