Customer Service was first class .. a assistant called Gillian helped me chose my new phone and explained everything to me..my friend was so impressed with the experience she said she would buy her ne... See more
Company replied
Location
Switch locationUnit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Marcin has been extremely helpful as always! Never fails to be outstanding in his customer service! Thank you very much my polish hero ❤️
Company replied
Gillian the sales assistant was knowledgeable and tried
Company replied
Mathew was really helpful and pleasant he helped with all 3 of our phones and really patient with us weve always been a Vodafone customer wouldn't go anywhere else.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Blackpool
Written by the company
Contact info
Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, United Kingdom
4.9
Excellent
295 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent experience
Excellent experience! Martin was great. He put me on very good sim only deal. Martin was very friendly and polite
November 30, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Richard,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Marcin was very helpful towards my…
Marcin was very helpful towards my situation, he is very polite and also speaks polish which is great because my first language is polish. He helped me find a good deal and very kind in general.
November 29, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Ilona,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Marcin was very kind and polite whilst…
Marcin was very kind and polite whilst giving good advice on what deals there is. We always go to him anyways as he speaks polish as well. Very good service!
November 29, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Lena,
Thank you for your review. It’s great to hear of your positive experience with Marcin. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great customer service
Great customer service. I recently sing up with Vodafone and didn't know how to transfer my number over. Martin was extremely helpful and he transferred for me.
November 29, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Suzanne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Great experience. Martin got me an amazing deal on Samsung S24 ultra. Highly recommend it!
November 29, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Malcolm,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adam was really helpful and explained…
Adam was really helpful and explained the options and payment plans to us. Very smooth process.
November 26, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hello,
It's great to hear that you received a 5 star service from Adam! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came to Vodafone store because I had…
I came to Vodafone store because I had a problem with my phone. Martin was amazing, he fixed my phone quickly. Highly recommend it!
November 19, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Keith,
This is lovely feedback for Martin. Thanks for taking your time to share this experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent experience
Excellent experience! Martin got me an amazing deal on sim only and home broadband. He was very friendly and polite.
November 18, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Sarah,
Thanks for your review for Martin. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Are 2nd trip to Blackpools Vodafone…
Are 2nd trip to Blackpools Vodafone shop and are 2nd experience being served by Matthew. Just a thank you to Matthew for being professional but not pushy, for putting us at are ease and making the transfer to a new phone seamless. Once again your help and advice was really appreciated.
November 15, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Karen,
Thanks for your review for Matthew. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Went to buy a new phone a I have has…
Went to buy a new phone a I have has mine for few years and needed update, Adam couldn't have been more helpful,advised me on the best phone fory needs and set everything up transferring all my apps ,data etc from my old phone onto the new one ,he even saved me on my monthly £10 top up which i now only pay £9!!!! Would recommend this store 100%
November 16, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Catherine,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store and congrats on the new phone and deal.
Thanks,
The Vodafone Social Media Team
Great customer service
Great customer service. I got S24 ultra on amazing deal!. Martin was extremely helpful and transfer my data over from my old phone. Highly recommend Vodafone to my friends.
November 16, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Carol,
Thank you for taking the time to leave us a 5 star review and congrats on the new S24 Ultra.
Thanks,
The Vodafone Social Media Team
Brilliant customer service in Blackpool 10 stars
Nikki in the Blackpool store was fantastic from start to finish. Nothing was too much trouble. Would give Nikki 10 out of 10 for outstanding customer service. A true asset to Vodafone.
November 9, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Samantha,
Thank you for taking the time to review and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Service personnel adam was prompt and efficient
Service personnel adam was prompt and efficient and helped me in my situation
November 14, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Williams. Thank you for your review for Adam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service. Marcin was excellent. I will highly recommend Vodafone Blackpool shop.
November 11, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hello, Pam,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Marcin.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, I got exactly what I when in for, in no time at all. Very happy with my upgrade, thanks again Matthew 🙌🏻
November 4, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Adam,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a great experience with us and congrats on your new upgrade.
Thanks,
The Vodafone Social Media Team
Amazing customer service
I have been into store on a number of occasions recently and Nikki has always been amazing! She is helpful, courteous and professional and helped me to sort out my broadband service cancellation which had not been actioned. I also bought a new phone and contract and she got me a brilliant deal with money back for my old handset! Great customer service!!
October 30, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Stephen,
Thanks for your review for Nikki. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great expirience
Great expirience! Marcin was amazing, he was very polite and frinedly. Highly recomeded!
November 3, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Mejnun,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Awesome experience
Awesome experience! Martin found me an amazing deal on S24! I am very happy with Vodafone.
November 1, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hello,
It's great to hear that you received a 5 star service from Martin! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nikki in the Blackpool vodaphone store…
Nikki in the Blackpool Vodaphone store had a look at my iPhone since it wasn't working properly, I was a walk in customer on a day out. Nikki was available to help me, it took a little time to sort out but she was extremely efficient and professional and all with a smile. I was so happy with her and that she managed to get my phone working I decided she deserved a 5* review.
October 19, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hey Helen, It's great to see Nikki was able to get you back up and running again. Hope you enjoyed you day out 😊
Thanks, The Vodafone Social Media team
I came to Vodafone Blackpool shop…
I came to Vodafone Blackpool shop because I couldn't make calls and send texts. Martin was brilliant! Thank you Vodafone!!! You have great staff!!!
October 16, 2024
Unprompted review
Reply from Vodafone UK - Blackpool
Hi Yvonne,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.