I’ve just upgraded my phone in store and purchased an iPad. Jack was really helpful and what is usually a challenging experience went through really smoothly.
Company replied
Location
Switch locationUnit L016 , Bluewater Lower Rose Gallery, DA9 9SH Greentithe, GB
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See what reviewers are saying
Manas & Laura - Bluewater Branch What can I say the service was first class I came in stressed with my I phone 12 , lots of problems as the phone was getting old ,not working on lots of platfor... See more
Company replied
Many thanks to vinnie who not only gave acceptional customer service but also made us laugh with his wit!! He was very informative and provided a great deal on a new contract. There's nothing better t... See more
Company replied
Went into vodafone after work to buy a phone for my husband and was served buy Tara, she was polite quick and extremely efficient I will definitely be coming back
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bluewater Experience
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH, Greentithe, United Kingdom
5.0
Excellent
463 reviews
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Upgrade through Jack I’ve just upgraded my phone in store…
I’ve just upgraded my phone in store and purchased an iPad. Jack was really helpful and what is usually a challenging experience went through really smoothly.
July 9, 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Alison,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tayla was helpful when setting up my…
Tayla was helpful when setting up my new phone
July 4, 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Mrs Jean,
Thanks for the lovely review and fantastic support for Tayla.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service by Sam at the…
Brilliant service by Sam at the Bluewater branch. Highly efficient, knowledgeable and a true asset to this store and the broader Vodafone company. Brilliant
July 1, 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Janice,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tara was really kind and helpful
Tara was really kind and helpful! Great addition to the team x
June 20, 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Mauve,
Thanks for the lovely review and fantastic support for Tara.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dhuran has been a fantastic help in…
Dhuran has been a fantastic help in what was a reasonably complicated (for me!) situation. Brilliant service...thank you so much!
June 29, 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Manas & Laura
Manas & Laura - Bluewater Branch
What can I say the service was first class I came in stressed with my I phone 12 , lots of problems as the phone was getting old ,not working on lots of platforms , I couldn’t really afford to go on contract as I was sim only .
I left with getting an I phone 15 brand new & Vodaphone broadband aswell , no pressure at all just felt like they are genuine people out to help customers which doesn’t happen all the time in this day n age ! Answered questions & wrote me out a breakdown of how much I will be saving compared with my current provider , this works out to nearly £1000 yearly, plus I have a phone & contract
For less monthly than what I was paying just for broadband .
Very happy customer Thankyou both very much . 😊😊
June 27, 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Kirsty,
Thanks for the lovely review and fantastic support for Manas & Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I came and saw Besa who sorted out my…
I came and saw Besa who sorted out my issue and helped me understand my bill
June 13, 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Tei,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bluewater Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sam was brilliant in helping me upgrade…
Sam was brilliant in helping me upgrade to a new one, thank you so much
June 23, 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam was great
Sam was great, he helped me get my new phone and move everything over
June 4, 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Immie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besa was very helpful and helped me to…
Besa was very helpful and helped me to get thr best deal possible very happy.
May 30, 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Linda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very good excllent would highly…
Very good excllent would highly reconmend .vesa great needs a pay rise.
May 30, 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Robert,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Besa served me and was very helpful.
May 30, 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Toby,
Thanks for the lovely review and fantastic support for Besa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
5 star service
Manas was amazing 5 star service would recommend helped from start to finish.
May 24, 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really helpful service from Anis
Really helpful service from Anis helped me to set up my device after giving me an excellent deal.
May 24, 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey,
Thanks for the lovely review and fantastic support for Anis.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sam is an asset to your company
Sam is an asset to your company. Truly great experience we had with him 5* service thanks
May 14, 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Eileen,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sam was extremely helpful in store
Sam was extremely helpful in store, very attentive and thorough
May 11, 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Carol ,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My trip to the vodaphone store at blue…
My trip to the vodaphone store at blue water was quality.
Besa was fantastic, she was very hopeful, patient and knowledgeable.
Was very happy with my visit and would happily recommend.
Top marks to Besa and thank you
May 2, 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Chung,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Dhuran was a great help sorting my…
Dhuran was a great help sorting my Three sim out
April 30, 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Armando,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Besa was wonderful
Besa was wonderful. She knew a lot about the products, services and was very helpful. She spent time with us and upsaled that made a lot of sense. If you’re looking to get an upgrade or new phone, I would highly recommend. Once again ask for Besa. Would definitely recommend a pay rise or promotion
April 17, 2026
Unprompted review
Reply from Vodafone UK - Bluewater Experience
Hey Nyamedom,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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