Vodafone Bluewater is fantastic! Spoken to Sam yesterday who done my upgrade, he is very informative and gave me the best deal. Today I popped back into store to get my stuff transfered from old to ne... See more
Company replied
Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH Greentithe, GB
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Vodafone Bluewater is fantastic! Spoken to Sam yesterday who done my upgrade, he is very informative and gave me the best deal. Today I popped back into store to get my stuff transfered from old to ne... See more
Company replied
Went into vodafone after work to buy a phone for my husband and was served buy Tara, she was polite quick and extremely efficient I will definitely be coming back
Company replied
Manas was absolutely brilliant, what a credit to your store. I went in to get my self a new iPhone 17 pro max expecting to pay a lot more but I needed a phone so I had no choice. Somehow I walked... See more
Company replied
Many thanks to vinnie who not only gave acceptional customer service but also made us laugh with his wit!! He was very informative and provided a great deal on a new contract. There's nothing better t... See more
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Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH, Greentithe, United Kingdom
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I visit Vodafone very often for. help and Sam is excellent always helpfull I moved from BT to Vodaphone and have been very happy with service I have also recommend Vodafone to my friends and family
Brenda
Longfield

Reply from Vodafone UK - Bluewater Experience
Tara, in the store was extremely kind and courteous and sorted my query out in a very short space of time! Tara is a credit to Vodafone, her cheery smile and demeanour were a breathe of fresh air, and I will definitely be returning to the store.

Reply from Vodafone UK - Bluewater Experience
Yas was amazing in solving my issue with roaming. Really helpful. Thank you

Reply from Vodafone UK - Bluewater Experience
Happy how Besjana help us moving all our numbers and the service. Thank you Vodafonexx

Reply from Vodafone UK - Bluewater Experience
Vinnie was awesome. Super helpful and friendly. Great professionalism.

Reply from Vodafone UK - Bluewater Experience
Laura was absolutely amazing, very helpful. Excellent customer service!

Reply from Vodafone UK - Bluewater Experience
After having paid a visit to the Bluewater vodafone branch with my two little children, I just realized why vodafone could maintain such a wonderful review on trustpilot standing out beautifully among its competitors.
The gentleman who received us was incredibly patient and kind explaining everything in detail no matter how tedious my questions were.
It is really important to voice out how it matters to have received such inclusive services as an immigrant who also pays tax to the society.
I hope companies like vodafone firstly could treasure precious staff with good characters like this gentleman we ran into today and secondly could be more and more successful leading a more positive position in the society being truly inclusive and wise whilst making commercial profits.
I am glad I did not have any contract with other companies and I will choose vodafone and make it work.

Reply from Vodafone UK - Bluewater Experience
Was served by Laura today. What a great experience, very knowledgeable and saved me and my family money monthly. Brilliant asset to the store!

Reply from Vodafone UK - Bluewater Experience
Came and upgraded with Besa, made the whole experience easy thanks Besa!

Reply from Vodafone UK - Bluewater Experience
Manas was amazing... came in frustrated walked out very happy. Everything resolved thank you again Manas

Reply from Vodafone UK - Bluewater Experience
Besa and Laura were super helpful, friendly and explained everything we needed to know.

Reply from Vodafone UK - Bluewater Experience
Amazing service with Yas once again. Left with a new phone and all the information I needed, and options for my broadband too, thank you

Reply from Vodafone UK - Bluewater Experience
Thank you Sona for your assistance last week with my billing and upgrade information. You was amazing with the detail given and great customer service. Il be back to see you soon!

Reply from Vodafone UK - Bluewater Experience
Vinnie was great and took time to understand what we needed before finding me a cracking deal.

Reply from Vodafone UK - Bluewater Experience
Yas did a great job with my broadband upgrade. Amazing

Reply from Vodafone UK - Bluewater Experience
Sona did an amazing job. Thank you very much

Reply from Vodafone UK - Bluewater Experience
Tara was amazing, having tried to get help via the call centre, bot and App it was Tara who made my phone work again! She was efficient, knowledgeable and friendly and did not just follow the same script which had not worked multiple times! Thank you so much Tara

Reply from Vodafone UK - Bluewater Experience
Dhuran was absolutly fantastic with my sons new phone, he spent more time than would ever be exspected and sorted wverything out knowing my sons challanges and make sure all was sorted before we left the store. Outstanding customer servise and such a lovley person if i could give more thank 5 stars i would have ....

Reply from Vodafone UK - Bluewater Experience
Manas & Vin talked me through my upgrade options. Excellent advice and service

Reply from Vodafone UK - Bluewater Experience
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