Vodafone UK - Bluewater Experience Reviews 

471
TrustScore 5 out of 5

5.0

Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH Greentithe, GB


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Rated 5 out of 5 stars

Vodafone Bluewater is fantastic! Spoken to Sam yesterday who done my upgrade, he is very informative and gave me the best deal. Today I popped back into store to get my stuff transfered from old to ne... See more

Company replied

Rated 5 out of 5 stars

Manas was absolutely brilliant, what a credit to your store. I went in to get my self a new iPhone 17 pro max expecting to pay a lot more but I needed a phone so I had no choice. Somehow I walked... See more

Company replied

Rated 5 out of 5 stars

Quick and easy explanation from Jack. He was so good and friendly while explaining the terms and conditions. Far better than other stores and network services. Nice experience overall.

Company replied

Rated 4 out of 5 stars

Went into vodafone after work to buy a phone for my husband and was served buy Tara, she was polite quick and extremely efficient I will definitely be coming back

Company replied


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  • Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH, Greentithe, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

471 reviews

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5.0

All reviews

(471)

42,200 reviews in the last 12 months

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Rated 5 out of 5 stars

Besa served me and was very helpful.

May 30, 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Toby,

Thanks for the lovely review and fantastic support for Besa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

5 star service

Manas was amazing 5 star service would recommend helped from start to finish.

May 24, 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful service from Anis

Really helpful service from Anis helped me to set up my device after giving me an excellent deal.

May 24, 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey,

Thanks for the lovely review and fantastic support for Anis.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam is an asset to your company

Sam is an asset to your company. Truly great experience we had with him 5* service thanks

May 14, 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Eileen,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was extremely helpful in store

Sam was extremely helpful in store, very attentive and thorough

May 11, 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Carol ,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My trip to the vodaphone store at blue…

My trip to the vodaphone store at blue water was quality.
Besa was fantastic, she was very hopeful, patient and knowledgeable.
Was very happy with my visit and would happily recommend.
Top marks to Besa and thank you

May 2, 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Chung,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dhuran was a great help sorting my…

Dhuran was a great help sorting my Three sim out

April 30, 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Armando,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Besa was wonderful

Besa was wonderful. She knew a lot about the products, services and was very helpful. She spent time with us and upsaled that made a lot of sense. If you’re looking to get an upgrade or new phone, I would highly recommend. Once again ask for Besa. Would definitely recommend a pay rise or promotion

April 17, 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Nyamedom,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I would like to say that Sam the…

I would like to say that Sam the Business Adviser at Bluewater was absolutely fantastic.
He was kind and helpful and sorted out my problems. Well done and thank you Sam 👍

April 17, 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Susan,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tara was exceptional with her customer…

Tara was exceptional with her customer service and knowledge :)

April 15, 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Lee,

Thanks for the lovely review and fantastic support for Tara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Besa gave me excellant service and I…

Besa gave me excellant service and I was happy overall. 😊

April 11, 2026
Unprompted review
Vodafone UK - Bluewater Experience logo

Reply from Vodafone UK - Bluewater Experience

Hey Susan,

Thanks for the lovely review and fantastic support for Besa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was really helpful in store

Sam was really helpful in store, helped me upgrade to a new phone

April 8, 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Linda,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Besa was excellent in

Besa was excellent in. advising what phone was best suitable for my needs.
Besa was very friendly and explained everything very clearly for me.

April 4, 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Jan,

Thanks for the lovely review and fantastic support for Besa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Sam and his team…

Excellent service from Sam and his team during a recent visit to the Bluewater store. Sam explained my new contract clearly and was extremely patient and thorough in setting up my new phone for me. It was much appreciated.
I would highly recommend Sam and his experienced team to my friends without reservation.

March 31, 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Edwards,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dhuran was a great help setting up my…

Dhuran was a great help setting up my phone for me

March 30, 2026
Unprompted review
Vodafone UK - Bluewater Experience logo

Reply from Vodafone UK - Bluewater Experience

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

V good change of phone experience

V good change of phone experience. V Helpful staff -hopefully they will be able to complete some work on my daughters tariff later this week

March 27, 2026
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey FionaJ,

This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful.

Very clear and concise with his comments. Friendly and helpful.

March 25, 2026
Unprompted review
Vodafone UK - Bluewater Experience logo

Reply from Vodafone UK - Bluewater Experience

Hey Sophie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vinnie in bluewater store was really…

Vinnie in bluewater store was really helpful with my purchases. Helped me find the most reasonable tariff for all my lines.

Thank you ! Great work

March 25, 2026
Unprompted review
Vodafone UK - Bluewater Experience logo

Reply from Vodafone UK - Bluewater Experience

Hey Sez, ​

Thanks for the lovely review and fantastic support for Vinnie. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Made a point of coming in store as…

Made a point of coming in store as always such a helpful team here especially Vinnie who sorted out 3 contracts in record time & saved me money!

March 24, 2026
Unprompted review
Vodafone UK - Bluewater Experience logo

Reply from Vodafone UK - Bluewater Experience

Hey Dominique,

Thanks for the lovely review and fantastic support for Vinnie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I visit Vodafone very often for

I visit Vodafone very often for. help and Sam is excellent always helpfull I moved from BT to Vodaphone and have been very happy with service I have also recommend Vodafone to my friends and family
Brenda
Longfield

March 21, 2026
Unprompted review
Vodafone UK - Bluewater Experience logo

Reply from Vodafone UK - Bluewater Experience

Hey Brenda,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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