Vodafone UK - Bluewater Experience Reviews 

473
TrustScore 5 out of 5

5.0

Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH Greentithe, GB


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Rated 5 out of 5 stars

Vodafone Bluewater is fantastic! Spoken to Sam yesterday who done my upgrade, he is very informative and gave me the best deal. Today I popped back into store to get my stuff transfered from old to ne... See more

Company replied

Rated 5 out of 5 stars

Manas was absolutely brilliant, what a credit to your store. I went in to get my self a new iPhone 17 pro max expecting to pay a lot more but I needed a phone so I had no choice. Somehow I walked... See more

Company replied

Rated 5 out of 5 stars

Many thanks to vinnie who not only gave acceptional customer service but also made us laugh with his wit!! He was very informative and provided a great deal on a new contract. There's nothing better t... See more

Company replied

Rated 4 out of 5 stars

Went into vodafone after work to buy a phone for my husband and was served buy Tara, she was polite quick and extremely efficient I will definitely be coming back

Company replied


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  • Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH, Greentithe, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

473 reviews

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1-star

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5.0

All reviews

(473)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

Sorted 2 phones today with Vinnie

Sorted 2 phones today with Vinnie, very helpful, very polite.
Brilliant guy.

March 30, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Marky,

Your kind words truly mean a lot to us—thank you for taking the time to share your feedback!

If there’s ever anything we can assist you with, don’t hesitate to reach out to our Social Media team. We're available on Facebook at vodafone.uk/2Fpnah2 and on X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

5 star service!

Besa was so knowledgeable, intelligent, efficient and patient. I feel secure in my choice of phone purchase.

March 29, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Jenny,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and went the extra mile

Very helpful and went the extra mile

Besa served me

March 29, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Jason,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manas was amazing

Manas was amazing, proffesional and really helpful

March 24, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hi Mr May,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, kind and very caring. I was nervous about upgrading as I have had my phone for a long time. Duran was very helpful, he was patient and explained my upgrade very professionally. Highly recommend this store bluewater store will def be back

March 21, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hi Deborah,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Robyn for helping with my…

Thank you Robyn for helping with my data transfer, enjoyed my time at Vodafone Bluewater today

March 13, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hi Gordon. Thank you for your review for Robyn. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jotie was very helpful with my queries…

Jotie was very helpful with my queries and assisted me brilliantly.

March 12, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hi Gilly,

We’re grateful for your fantastic feedback for Jottie, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Done an upgrade on my phone and all…

Done an upgrade on my phone and all staff that I saw have been amazing. There was several issues but staff dealt with it. Thank you especially to Durhan and Robyn who helped deal with the issues when collecting my phone

March 11, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hi Dee,

Thank you for your review for Durhan and Robyn. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Dhuran at Bluewater

Dhuran in Bluewater has been really helpful. Very knowledgeable and patient with somebody like me who has no idea how data works! Thank Vodafone…..you’re very lucky to have him working in your store!!!!

March 9, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hi Kerry,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Luke was very confident and…

Luke was very confident and knowledgeable. He was able to help with my purchase effectively.

February 23, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hi there,

Thank you for your review for Luke. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Dav amazing customer services happy…

Dav amazing customer services happy with information provided would rate his services better then other retailers A++++

March 1, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Robyn was great and patient with me and…

Robyn was great and patient with me and sorted my issue prominently! Really friendly lady!

February 28, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manas was a great advisor

Manas was a great advisor! So friendly, helpful and made everything super easy. Thank you ☺️

February 22, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Offered good deal

Besa Recommended good deals for trade in of old phone and sim options.

February 21, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Dominic,

Thanks for letting us know what an amazing job Besa did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best

Very professional and friendly.

February 21, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Roumen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exccelent service from laura at…

Exccelent service from laura at bluewater

February 20, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hi Colin,

Thank you reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was an absolute gem

Sam was an absolute gem, definitely recommend him!

February 20, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hi there,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was brilliant and assisted me

February 20, 2025
Unprompted review
Vodafone UK - Bluewater Experience logo

Reply from Vodafone UK - Bluewater Experience

Hi Jean,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

EJ in store at Bluewater was a great…

EJ in store at Bluewater was a great help explaining options and sorting out phone upgrades. She was very friendly and confident in her knowledge.
Would highly recommend.

February 16, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hi VC, thanks for letting us know how awesome EJ was recently 😊 All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Dhuran was extremely helpful informing…

Dhuran was extremely helpful informing of all options available

February 15, 2025
Unprompted review
Vodafone UK - Bluewater Experience logo

Reply from Vodafone UK - Bluewater Experience

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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