Vodafone UK - Bluewater Experience Reviews 

472
TrustScore 5 out of 5

5.0

Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH Greentithe, GB


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Rated 5 out of 5 stars

Vodafone Bluewater is fantastic! Spoken to Sam yesterday who done my upgrade, he is very informative and gave me the best deal. Today I popped back into store to get my stuff transfered from old to ne... See more

Company replied

Rated 5 out of 5 stars

Manas was absolutely brilliant, what a credit to your store. I went in to get my self a new iPhone 17 pro max expecting to pay a lot more but I needed a phone so I had no choice. Somehow I walked... See more

Company replied

Rated 5 out of 5 stars

Many thanks to vinnie who not only gave acceptional customer service but also made us laugh with his wit!! He was very informative and provided a great deal on a new contract. There's nothing better t... See more

Company replied

Rated 4 out of 5 stars

Went into vodafone after work to buy a phone for my husband and was served buy Tara, she was polite quick and extremely efficient I will definitely be coming back

Company replied


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  • Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH, Greentithe, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

472 reviews

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5.0

All reviews

(472)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful and informative experience

Very helpful and informative experience from Sam. Thank you

May 19, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Jim,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dhuran and Vinnie were absolutely…

Dhuran and Vinnie were absolutely fantastic- amazing customer service and made sure I stayed with Vodafone. Thank you guys!!

May 17, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Burim,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vinnie gave me the best customer…

Vinnie gave me the best customer service ever! Thank you

May 16, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Shadrach,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vinnie was welcoming friendly and…

Vinnie was welcoming friendly and empathetic

May 12, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Abdir,

Thanks for the lovely review and fantastic support for Vinnie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Callam was very helpful putting my deal…

Callam was very helpful putting my deal in place and happy with Dav with his support after, really helpful would recommend to visit bluewater and see the team. Thank you all.

May 10, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vinnie and Dav were amazing gave me a…

Vinnie and Dav were amazing gave me a great deal and I walked away with my new iPhone. Highly recommend popping into store to experience the magic

May 10, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Amy,

Thanks for the lovely review and fantastic support for Vinnie and Dav.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Laura's was very polite and…

Laura's was very polite and professional in advising me on my new phone.

May 9, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Chris,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with the service I received…

Very happy with the service I received from Sam.
Thank you very much

May 8, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Fumiko,

Thank you for your review. It's always lovely to read such nice feedback and kind words about Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you to Vinnie for all his help

Thank you to Vinnie for all his help, he was absolutely amazing.

May 3, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Julie,

Thanks for the lovely review and fantastic support for Vinnie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Robyn was very helpful today in store

Robyn was very helpful today in store, will definitely recommend

May 2, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went to store to upgrade my phone

Went to store to upgrade my phone. Robin was so kind and helpful - great service thank you

May 1, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Rebecca,

Thanks for the lovely review and fantastic support for Robin. It's always great to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was excellent in helping me sign up…

Sam was excellent in helping me sign up for a new broadband package as I was getting overcharged by my previous broadband supplier
5* service and he is a credit to your company

April 30, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Shaz,

Thanks for the lovely review and fantastic support Sam. It's always great to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Robyn was a lot of help setting up my…

Robyn was a lot of help setting up my new contract. Very friendly and professional thank you

April 29, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Dannie,

Thank you for your feedback. It's always wonderful to read such kind words about Robyn.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dhuran and Dav were really helpful…

Dhuran and Dav were really helpful sorting my two phones out

April 26, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Sandra,
Thanks for the lovely review and fantastic support for Dhuran and Dav.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Besa jumped in to assist…

Besa jumped in to assist with an upgrade.
Explained the options available, reviewed my account.
Explained T&Cs, before I signed new contracts.
Very knowledgeable and very helpful.
Thanks Besa

April 26, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey there,

Thanks for the lovely review and fantastic support for Besa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone

I had a fantastic experience with Besa and Dav at vodafone. From the moment I reached out, they were friendly, attentive, and incredibly helpful. The representative I spoke with went above and beyond to resolve my issue quickly and professionally. What really stood out was how patient and understanding they were throughout the process. It’s clear they truly care about their customers. I wouldn’t hesitate to recommend them to anyone – top-notch service all the way!

April 25, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Wuñmi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely experience at the Vodafone store…

Lovely experience at the Vodafone store in bluewater with Besa and Dav who helped me replace my SIM in such an efficient manner.

April 25, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Olawunmi, ​

This is really lovely to hear, thanks for the review! ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​



Thanks again, ​

Vodafone Social Media Team​

Rated 5 out of 5 stars

Im delighted to meet Jotie at Dartford…

Im delighted to meet Jotie at Dartford Vodafone store. She is a lovely professional lady and I managed to secure a better deal due to her expertise. I recommend everyone to see her in the store.

April 24, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Basharat,

Thanks for the lovely review and fantastic support for Jotie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff members

Staff members Jotie, Manas and EJ were so patient, helpful with all enquiries from start to finish.

April 14, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Cyril
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience here

Great experience here! Vinnie is so helpful, he is really friendly and funny and was really making us laugh! Great service thank you 😻

March 26, 2025
Unprompted review
Vodafone UK - Bluewater Experience logo

Reply from Vodafone UK - Bluewater Experience

Hey Melanie,

Thanks for the lovely review and fantastic support for Vinnie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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