Vodafone UK - Bluewater Experience Reviews 

472
TrustScore 5 out of 5

5.0

Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH Greentithe, GB


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Rated 5 out of 5 stars

Vodafone Bluewater is fantastic! Spoken to Sam yesterday who done my upgrade, he is very informative and gave me the best deal. Today I popped back into store to get my stuff transfered from old to ne... See more

Company replied

Rated 5 out of 5 stars

Manas was absolutely brilliant, what a credit to your store. I went in to get my self a new iPhone 17 pro max expecting to pay a lot more but I needed a phone so I had no choice. Somehow I walked... See more

Company replied

Rated 5 out of 5 stars

Many thanks to vinnie who not only gave acceptional customer service but also made us laugh with his wit!! He was very informative and provided a great deal on a new contract. There's nothing better t... See more

Company replied

Rated 4 out of 5 stars

Went into vodafone after work to buy a phone for my husband and was served buy Tara, she was polite quick and extremely efficient I will definitely be coming back

Company replied


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  • Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH, Greentithe, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

472 reviews

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5.0

All reviews

(472)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional.

Professional.. good inter personal skills
Knowledgeable

October 6, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Jeff,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Tara was really helpful with choosing a new phone and then setting it up for me, thanks for all your help.

October 2, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 4 out of 5 stars

Went into vodafone after work to buy a…

Went into vodafone after work to buy a phone for my husband and was served buy Tara, she was polite quick and extremely efficient I will definitely be coming back

October 2, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful manager

Helpful manager, explained everything in simple terms
Dhuran,was exceptionally polite and helpful

September 30, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Maureen,

Thanks for the lovely review and fantastic support for Dhuran.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vinnie

I got 2 phone upgrades today and Vinnie was amazing at helping us. He managed to get us the best deals to save money. I was torn between 2 phones and Vinnie got them both out, and a few others to help me decide, he was very patient even though i was being very indecisive. Vinnie is amazing at his job and made this process really easy and understandable for us.

September 28, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Chloe,

Thanks for the lovely review and fantastic support for Vinnie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had an excellent experience with Besa…

I had an excellent experience with Besa at Vodafone Bluewater. She was extremely helpful, patient, and went out of her way to make sure everything was sorted for me. Her service was professional, friendly, and made the whole process so much easier. Thank you, Besa, for the great support!

September 28, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Jose,

Thanks for the lovely review and fantastic support for Besa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Many thanks to vinnie who not only gave…

Many thanks to vinnie who not only gave acceptional customer service but also made us laugh with his wit!! He was very informative and provided a great deal on a new contract. There's nothing better than going into a shop, not feeling pressured and actually being treated as human beings!! Vinnie thank you!! Top bloke!!

September 28, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Samantha,

Thanks for the lovely review and fantastic support for Vinnie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vinnie, super helpful

Really welcoming and helpful chap, Vinnie, helped me out with getting a new sim sorted out.

September 27, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey George,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dhuran and Dav have been absolutely…

Dhuran and Dav have been absolutely awesome!

September 26, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hi Livvy,

Thank you so much for your wonderful review and the amazing support you’ve shown for Dhuran and Dav—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic experience sorting out the…

Fantastic experience sorting out the family account and upgrading a new phone. Thank you Vinnie!

September 26, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Alexander,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vinnie at Vodafone 10/10 bluewater

Vinnie at Vodafone was extremely helpful and made the whole upgrade experience very easy, simple and enjoyable. A thoroughly nice person!

September 24, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Tim,

Thanks for the lovely review and fantastic support for Vinnie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vinnie was amazing

We went into Vodafone today to update our plan, we had Vinnie chatting to us and he was amazing! He managed to save us both £20 a month on our sim only plans :)

September 22, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Rebecca,

Thanks for the lovely review and fantastic support for Vinnie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vinnie was very helpful and explained…

Vinnie was very helpful and explained everything to us in full details and me and my partner both walked out with a new deal on our phones and we couldn’t be happier thanks to his help.

September 22, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Dylan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Top service from Laura

Top service from Laura. Thank you f

September 20, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was extremely helpful in store…

Sam was extremely helpful in store appreciate the kind service

September 11, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Yas&Dav was veryhelpful,provided…

Yas&Dav was veryhelpful,provided excellent service and quality, would definitely recommend to friends & family, made me feel very valued.

September 5, 2025
Unprompted review
Vodafone UK - Bluewater Experience logo

Reply from Vodafone UK - Bluewater Experience

We're happy to hear that you received excellent service and quality! We appreciate you taking the time to leave us this lovely review and your recommendation.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service from Sam was very…

Brilliant service from Sam was very helpful with upgrading my phone. Will definitely visit this branch again

September 3, 2025
Unprompted review
Vodafone UK - Bluewater Experience logo

Reply from Vodafone UK - Bluewater Experience

We're so happy to hear that you received such great service with your phone upgrade.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into the blue water store

Went into the blue water store, Robin and Tara
Really helpful out the front serving me while assistant manager and other colleagues sitting in the back lots of people came in and left with no help

Robin and Tara showed fantastic customer service. A real credit to your team put me at ease and also gave me the options. All better for me. Thank you so much and convince me to stay with Vodafone for an extra 24 months.

September 1, 2025
Unprompted review
Vodafone UK - Bluewater Experience logo

Reply from Vodafone UK - Bluewater Experience

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Received very good service in store…

Received very good service in store today from a chap called Sam

August 27, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Elaine,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Sam

Excellent service from Sam. I left the store very happy

August 27, 2025
Unprompted review
Vodafone UK - Bluewater Experience logo

Reply from Vodafone UK - Bluewater Experience

We appreciate you taking the time to leave us this great feedback! We're so happy to hear about your excellent experience.

Thanks,
Vodafone Social Media Team

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