Vodafone Bluewater is fantastic! Spoken to Sam yesterday who done my upgrade, he is very informative and gave me the best deal. Today I popped back into store to get my stuff transfered from old to ne... See more
Company replied
Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH Greentithe, GB
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Vodafone Bluewater is fantastic! Spoken to Sam yesterday who done my upgrade, he is very informative and gave me the best deal. Today I popped back into store to get my stuff transfered from old to ne... See more
Company replied
Manas was absolutely brilliant, what a credit to your store. I went in to get my self a new iPhone 17 pro max expecting to pay a lot more but I needed a phone so I had no choice. Somehow I walked... See more
Company replied
Many thanks to vinnie who not only gave acceptional customer service but also made us laugh with his wit!! He was very informative and provided a great deal on a new contract. There's nothing better t... See more
Company replied
Went into vodafone after work to buy a phone for my husband and was served buy Tara, she was polite quick and extremely efficient I will definitely be coming back
Company replied
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Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH, Greentithe, United Kingdom
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Professional.. good inter personal skills
Knowledgeable

Reply from Vodafone UK - Bluewater Experience
Tara was really helpful with choosing a new phone and then setting it up for me, thanks for all your help.

Reply from Vodafone UK - Bluewater Experience
Went into vodafone after work to buy a phone for my husband and was served buy Tara, she was polite quick and extremely efficient I will definitely be coming back

Reply from Vodafone UK - Bluewater Experience
Helpful manager, explained everything in simple terms
Dhuran,was exceptionally polite and helpful

Reply from Vodafone UK - Bluewater Experience
I got 2 phone upgrades today and Vinnie was amazing at helping us. He managed to get us the best deals to save money. I was torn between 2 phones and Vinnie got them both out, and a few others to help me decide, he was very patient even though i was being very indecisive. Vinnie is amazing at his job and made this process really easy and understandable for us.

Reply from Vodafone UK - Bluewater Experience
I had an excellent experience with Besa at Vodafone Bluewater. She was extremely helpful, patient, and went out of her way to make sure everything was sorted for me. Her service was professional, friendly, and made the whole process so much easier. Thank you, Besa, for the great support!

Reply from Vodafone UK - Bluewater Experience
Many thanks to vinnie who not only gave acceptional customer service but also made us laugh with his wit!! He was very informative and provided a great deal on a new contract. There's nothing better than going into a shop, not feeling pressured and actually being treated as human beings!! Vinnie thank you!! Top bloke!!

Reply from Vodafone UK - Bluewater Experience
Really welcoming and helpful chap, Vinnie, helped me out with getting a new sim sorted out.

Reply from Vodafone UK - Bluewater Experience
Dhuran and Dav have been absolutely awesome!

Reply from Vodafone UK - Bluewater Experience
Fantastic experience sorting out the family account and upgrading a new phone. Thank you Vinnie!

Reply from Vodafone UK - Bluewater Experience
Vinnie at Vodafone was extremely helpful and made the whole upgrade experience very easy, simple and enjoyable. A thoroughly nice person!

Reply from Vodafone UK - Bluewater Experience
We went into Vodafone today to update our plan, we had Vinnie chatting to us and he was amazing! He managed to save us both £20 a month on our sim only plans :)

Reply from Vodafone UK - Bluewater Experience
Vinnie was very helpful and explained everything to us in full details and me and my partner both walked out with a new deal on our phones and we couldn’t be happier thanks to his help.

Reply from Vodafone UK - Bluewater Experience

Reply from Vodafone UK - Bluewater Experience
Sam was extremely helpful in store appreciate the kind service

Reply from Vodafone UK - Bluewater Experience
Yas&Dav was veryhelpful,provided excellent service and quality, would definitely recommend to friends & family, made me feel very valued.

Reply from Vodafone UK - Bluewater Experience
Brilliant service from Sam was very helpful with upgrading my phone. Will definitely visit this branch again

Reply from Vodafone UK - Bluewater Experience
Went into the blue water store, Robin and Tara
Really helpful out the front serving me while assistant manager and other colleagues sitting in the back lots of people came in and left with no help
Robin and Tara showed fantastic customer service. A real credit to your team put me at ease and also gave me the options. All better for me. Thank you so much and convince me to stay with Vodafone for an extra 24 months.

Reply from Vodafone UK - Bluewater Experience
Received very good service in store today from a chap called Sam

Reply from Vodafone UK - Bluewater Experience
Excellent service from Sam. I left the store very happy

Reply from Vodafone UK - Bluewater Experience
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