Vodafone UK - Bluewater Experience Reviews 

472
TrustScore 5 out of 5

5.0

Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH Greentithe, GB


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Rated 5 out of 5 stars

Vodafone Bluewater is fantastic! Spoken to Sam yesterday who done my upgrade, he is very informative and gave me the best deal. Today I popped back into store to get my stuff transfered from old to ne... See more

Company replied

Rated 5 out of 5 stars

Manas was absolutely brilliant, what a credit to your store. I went in to get my self a new iPhone 17 pro max expecting to pay a lot more but I needed a phone so I had no choice. Somehow I walked... See more

Company replied

Rated 5 out of 5 stars

Many thanks to vinnie who not only gave acceptional customer service but also made us laugh with his wit!! He was very informative and provided a great deal on a new contract. There's nothing better t... See more

Company replied

Rated 4 out of 5 stars

Went into vodafone after work to buy a phone for my husband and was served buy Tara, she was polite quick and extremely efficient I will definitely be coming back

Company replied


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  • Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH, Greentithe, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

472 reviews

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5.0

All reviews

(472)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Yassin for all your help.

Thank you Yassin I am for all your help today. Great service friendly manner needs a recommendation ,

August 26, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Heather,

Thanks for the lovely review and fantastic support for Yassin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Robyn was amazing 🙌🏻

August 25, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a very helpful and patient guy…

Had a very helpful and patient guy called Yassin who guided us oldies every inch of the way through an upgrade making the experience easy, gentle and at just the right pace! He explained everything so clearly and was a marvellous help. If only there were more people like him - thank you so much!

August 24, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Laura is very good and quick

Laura is very good and quick, 10/10!

August 24, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

A really helpful and supportive…

A really helpful and supportive experience in store with Vinnie.

August 11, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Robanna,

Thanks for the lovely review and fantastic support for Vinnie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very great customer service and…

Very great customer service and helpful, Robin was very polite and friendly.

August 10, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Warren,

Thanks for the lovely review and fantastic support for Robin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manas and Dav

Manas and Dav
5* Exceptional Customer Service from these guys at Vodafone, Bluewater.

August 9, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Jacqui,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vinnie was a great help and out my mind…

Vinnie was a great help and out my mind at ease, great service!!

August 3, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Lily,

Thanks for the lovely review and fantastic support for Vinnie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Laura was incredibly professional and…

Laura was incredibly professional and knowledgeable and made the whole purchase easy and uncomplicated.

July 30, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Matt,
Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Did an upgrade went very well and easy…

Did an upgrade went very well and easy , Besa

July 25, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Henry,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sona did a great job with my upgrade

Sona did a great job with my upgrade. Thank you

July 23, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Terence, ​

Thanks for the lovely review and fantastic support for Sona. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was great in store

Sam was great in store. A credit to your store and company amazing thank you

July 21, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey linda,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Robin is the best

We came to the store today to query transferring to Vodafone. Robin was very helpful in helping us transfer to Vodafone . Amazing customer service thank you

July 20, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Zalihe,

Thanks for the lovely review and fantastic support for Robin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sona was great

Sona was great! Explained everything and was able to upgrade my phone with ease.

July 18, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Russell,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam went above and beyond great service

July 17, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Chillies,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was extremely helpful thank you

July 17, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Ann,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was very helpful and patient thank…

Sam was very helpful and patient thank you

July 17, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey David,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jolie

Jolie. I came in for a bill querry but ending up getting a phone. She is so amazing.

July 11, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Ugochukwu,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jotie was an absolute superstar

Jotie was an absolute superstar. Very helpful, brilliant service and really personable.

July 6, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey Troy,

Thanks for the lovely review and fantastic support for Jotie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Jotie for the excellent…

Thank you Jotie for the excellent customer service. You have been very patient walking me through various options and plans.

July 3, 2025
Unprompted review
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Reply from Vodafone UK - Bluewater Experience

Hey VG,

Thanks for the lovely review and fantastic support for Jotie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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