Vodafone Bluewater is fantastic! Spoken to Sam yesterday who done my upgrade, he is very informative and gave me the best deal. Today I popped back into store to get my stuff transfered from old to ne... See more
Company replied
Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH Greentithe, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Vodafone Bluewater is fantastic! Spoken to Sam yesterday who done my upgrade, he is very informative and gave me the best deal. Today I popped back into store to get my stuff transfered from old to ne... See more
Company replied
Manas was absolutely brilliant, what a credit to your store. I went in to get my self a new iPhone 17 pro max expecting to pay a lot more but I needed a phone so I had no choice. Somehow I walked... See more
Company replied
Many thanks to vinnie who not only gave acceptional customer service but also made us laugh with his wit!! He was very informative and provided a great deal on a new contract. There's nothing better t... See more
Company replied
Went into vodafone after work to buy a phone for my husband and was served buy Tara, she was polite quick and extremely efficient I will definitely be coming back
Company replied
Written by the company
Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH, Greentithe, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you Yassin I am for all your help today. Great service friendly manner needs a recommendation ,

Reply from Vodafone UK - Bluewater Experience
Had a very helpful and patient guy called Yassin who guided us oldies every inch of the way through an upgrade making the experience easy, gentle and at just the right pace! He explained everything so clearly and was a marvellous help. If only there were more people like him - thank you so much!

Reply from Vodafone UK - Bluewater Experience

Reply from Vodafone UK - Bluewater Experience
A really helpful and supportive experience in store with Vinnie.

Reply from Vodafone UK - Bluewater Experience
Very great customer service and helpful, Robin was very polite and friendly.

Reply from Vodafone UK - Bluewater Experience
Manas and Dav
5* Exceptional Customer Service from these guys at Vodafone, Bluewater.

Reply from Vodafone UK - Bluewater Experience
Vinnie was a great help and out my mind at ease, great service!!

Reply from Vodafone UK - Bluewater Experience
Laura was incredibly professional and knowledgeable and made the whole purchase easy and uncomplicated.

Reply from Vodafone UK - Bluewater Experience
Did an upgrade went very well and easy , Besa

Reply from Vodafone UK - Bluewater Experience
Sona did a great job with my upgrade. Thank you

Reply from Vodafone UK - Bluewater Experience
Sam was great in store. A credit to your store and company amazing thank you

Reply from Vodafone UK - Bluewater Experience
We came to the store today to query transferring to Vodafone. Robin was very helpful in helping us transfer to Vodafone . Amazing customer service thank you

Reply from Vodafone UK - Bluewater Experience
Sona was great! Explained everything and was able to upgrade my phone with ease.

Reply from Vodafone UK - Bluewater Experience

Reply from Vodafone UK - Bluewater Experience

Reply from Vodafone UK - Bluewater Experience
Sam was very helpful and patient thank you

Reply from Vodafone UK - Bluewater Experience
Jolie. I came in for a bill querry but ending up getting a phone. She is so amazing.

Reply from Vodafone UK - Bluewater Experience
Jotie was an absolute superstar. Very helpful, brilliant service and really personable.

Reply from Vodafone UK - Bluewater Experience
Thank you Jotie for the excellent customer service. You have been very patient walking me through various options and plans.

Reply from Vodafone UK - Bluewater Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.