Vodafone UK - Bolton Reviews 

242
TrustScore 5 out of 5

4.8

63 DeansGate, BL1 1HQ Bolton, GB


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Rated 5 out of 5 stars

I came into Vodafone very disillusioned because of various problems over the phone, but Lee at the Vodafone shop in Bolton fixed everything, hence I’ve got my broadband at super speed at a great great... See more

Company replied

Rated 5 out of 5 stars

Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything... See more

Company replied

Rated 5 out of 5 stars

Came in for some support. Lee was amazing, so friendly, chatty and experienced. He helped me understand some minor tech issues with my current device which helped me with my initial query. And then he... See more

Company replied

Rated 5 out of 5 stars

Matt was extremely helpful and gave very accessible explanations. Am very ill at ease with technology . Matt was patient and instructive without being patronising. Excellent customer care from Matt.

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Bolton

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 63 DeansGate, BL1 1HQ, Bolton, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

242 reviews

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4.8

All reviews

(242)

42,756 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful with new phone choice and transfer…

Very helpful with choice and transfer of all details and business. Great amount of patience and good manners.

May 21, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Lee,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Great employees but the branch is…

Great employees but the branch is definitely missing tea/coffee facilities for clients

May 20, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Derya,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt was excellent

Matt was excellent

May 12, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Watson,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with the service of dionne

Very happy with the service of dionne. Got my wife and daughter really good deals

May 9, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Shadi,

Thanks for the lovely review and fantastic support for Dionne.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Very good serve by dionne very nice

Very good serve by dionne very nice

May 9, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Shadi

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Served by Dionne got us a great deal

Served by Dionne got us a great deal

May 9, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Lya,

Thanks for the lovely review and fantastic support for Dionne.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lee is very knowledgeable and helpful

Lee is very knowledgeable and helpful. His sense of humour is nice to see made the experience a lot better!

April 20, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Molly-Ann,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lee was fantastic very helpful and…

Lee was fantastic very helpful and saved us a ton of money!

April 20, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Max,

Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service

Visited the Bolton Vodafone shop and received friendly and helpful service from Lee

April 17, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Jane,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to sort my sim out today!

Came in to sort my sim out today!! Was served my Matthew.. was a very nice person helped me through the whole process and made it fast and easy.

April 13, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Bilal,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lee was fantastic

Lee was fantastic
Knowledgable friendly and quick

April 13, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Mohammed,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sully the retail advisor

Sully was very friendly, patient, helpful. He explained details simply and was professional.
I left a happy client .

April 2, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Sydney,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sully.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dionne was terrific and the whole…

Dionne was terrific and the whole process was simple and understandable. Would recommend to friends and family. Thank you Dionne

March 25, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Bernard,

Thanks for the lovely review and fantastic support for Dionne.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly knowledgeable and very helpful…

Friendly knowledgeable and very helpful staff. Served by Dionne

March 12, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Leonard,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

deon

very helpfull

March 12, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Christopher,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily was very helpful and lovely…

Emily was very helpful and lovely customer services, got a really good deal. Thanks a lot

March 4, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Anne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dealt with Dionne and Lee and they were…

Dealt with Dionne and Lee and they were both very helpful. Gave us clear information and made the process very straightforward.. thank you

March 3, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Lee

Great service from Lee, took care of all my needs!!!

March 3, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Ron,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Very straightforward and easy to get everything sorted. Lee was very helpful.

February 23, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Sam,

Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We came into the store to choose new…

We came into the store to choose new phones and update a device plan. Lee was really friendly and helpful and explained everything in detail.

February 23, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Julie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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