I came into Vodafone very disillusioned because of various problems over the phone, but Lee at the Vodafone shop in Bolton fixed everything, hence I’ve got my broadband at super speed at a great great... See more
Company replied
63 DeansGate, BL1 1HQ Bolton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I came into Vodafone very disillusioned because of various problems over the phone, but Lee at the Vodafone shop in Bolton fixed everything, hence I’ve got my broadband at super speed at a great great... See more
Company replied
Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything... See more
Company replied
Came in for some support. Lee was amazing, so friendly, chatty and experienced. He helped me understand some minor tech issues with my current device which helped me with my initial query. And then he... See more
Company replied
Matt was extremely helpful and gave very accessible explanations. Am very ill at ease with technology . Matt was patient and instructive without being patronising. Excellent customer care from Matt.
Company replied
Written by the company
63 DeansGate, BL1 1HQ, Bolton, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful with choice and transfer of all details and business. Great amount of patience and good manners.

Reply from Vodafone UK - Bolton
Great employees but the branch is definitely missing tea/coffee facilities for clients

Reply from Vodafone UK - Bolton
Very happy with the service of dionne. Got my wife and daughter really good deals

Reply from Vodafone UK - Bolton

Reply from Vodafone UK - Bolton
Served by Dionne got us a great deal

Reply from Vodafone UK - Bolton
Lee is very knowledgeable and helpful. His sense of humour is nice to see made the experience a lot better!

Reply from Vodafone UK - Bolton
Lee was fantastic very helpful and saved us a ton of money!

Reply from Vodafone UK - Bolton
Visited the Bolton Vodafone shop and received friendly and helpful service from Lee

Reply from Vodafone UK - Bolton
Came in to sort my sim out today!! Was served my Matthew.. was a very nice person helped me through the whole process and made it fast and easy.

Reply from Vodafone UK - Bolton

Reply from Vodafone UK - Bolton
Sully was very friendly, patient, helpful. He explained details simply and was professional.
I left a happy client .

Reply from Vodafone UK - Bolton
Dionne was terrific and the whole process was simple and understandable. Would recommend to friends and family. Thank you Dionne

Reply from Vodafone UK - Bolton
Friendly knowledgeable and very helpful staff. Served by Dionne

Reply from Vodafone UK - Bolton
Emily was very helpful and lovely customer services, got a really good deal. Thanks a lot

Reply from Vodafone UK - Bolton
Dealt with Dionne and Lee and they were both very helpful. Gave us clear information and made the process very straightforward.. thank you

Reply from Vodafone UK - Bolton
Great service from Lee, took care of all my needs!!!

Reply from Vodafone UK - Bolton
Very straightforward and easy to get everything sorted. Lee was very helpful.

Reply from Vodafone UK - Bolton
We came into the store to choose new phones and update a device plan. Lee was really friendly and helpful and explained everything in detail.

Reply from Vodafone UK - Bolton
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.