Sayed was very patient, and took me through a variety of options until I found what best suited my needs.
Company replied
63 DeansGate, BL1 1HQ Bolton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Sayed was very patient, and took me through a variety of options until I found what best suited my needs.
Company replied
I came into Vodafone very disillusioned because of various problems over the phone, but Lee at the Vodafone shop in Bolton fixed everything, hence I’ve got my broadband at super speed at a great great... See more
Company replied
Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything... See more
Company replied
Came in for some support. Lee was amazing, so friendly, chatty and experienced. He helped me understand some minor tech issues with my current device which helped me with my initial query. And then he... See more
Company replied
Written by the company
63 DeansGate, BL1 1HQ, Bolton, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We came into the store to choose new phones and update a device plan. Lee was really friendly and helpful and explained everything in detail.

Reply from Vodafone UK - Bolton
Outstanding customer service. Emily was extremely pleasant, knowledgeable and helpful throughout my visit to the store. I would thoroughly recommend Vodaphone to family and friends.

Reply from Vodafone UK - Bolton
Lee is so nice and very outspoken I could understand everything he said . He is a good worker.

Reply from Vodafone UK - Bolton
Matt was very helpful with my contacts and icons

Reply from Vodafone UK - Bolton
Sully was a very polite, helpful young man a credit to your company

Reply from Vodafone UK - Bolton
Thanks to Dionne for supporting, good advice and we are happy to be clients of Vodafone!

Reply from Vodafone UK - Bolton
Great people ( sully) honest and easy to work with, this person would make me recomend this store to everyone I know

Reply from Vodafone UK - Bolton

Reply from Vodafone UK - Bolton
Very polite and detailed in her explanation. Definitely

Reply from Vodafone UK - Bolton
Yes my experience at Vodafone was excellent..Lee was very helpful, and explained alot about the new phone, thank you Lee.

Reply from Vodafone UK - Bolton
Emily was really helpful with helping me navigate using my phone. Thanks so much

Reply from Vodafone UK - Bolton
Very friendly and explained all options

Reply from Vodafone UK - Bolton
Came to get my phone sorted and ended up getting a new contract thank you very much Emily your services have been amazing and help full

Reply from Vodafone UK - Bolton
I am really happy with how Lee helped me with buying a new phone

Reply from Vodafone UK - Bolton
Dionne made some real great savings for me and my family was really nice to talk to

Reply from Vodafone UK - Bolton
Sully made the experience great 🙌🏾 had a problem with using my mobile data and he sorted it in a jiffy

Reply from Vodafone UK - Bolton
Matt found a cracking deal for me and got my new phone up and ready
Great service at vodaphone

Reply from Vodafone UK - Bolton
Aaron helped me to set up my account after difficulties doing this in the first place. 10/10 for Aaron !!

Reply from Vodafone UK - Bolton

Reply from Vodafone UK - Bolton
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.