Vodafone UK - Bolton Reviews 

242
TrustScore 5 out of 5

4.8

63 DeansGate, BL1 1HQ Bolton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Sayed was very patient, and took me through a variety of options until I found what best suited my needs.

Company replied

Rated 5 out of 5 stars

I came into Vodafone very disillusioned because of various problems over the phone, but Lee at the Vodafone shop in Bolton fixed everything, hence I’ve got my broadband at super speed at a great great... See more

Company replied

Rated 5 out of 5 stars

Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything... See more

Company replied

Rated 5 out of 5 stars

Came in for some support. Lee was amazing, so friendly, chatty and experienced. He helped me understand some minor tech issues with my current device which helped me with my initial query. And then he... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Bolton

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 63 DeansGate, BL1 1HQ, Bolton, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

242 reviews

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1-star

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4.8

All reviews

(242)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

We came into the store to choose new…

We came into the store to choose new phones and update a device plan. Lee was really friendly and helpful and explained everything in detail.

February 23, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Julie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. Emily was extremely pleasant, knowledgeable and helpful throughout my visit to the store. I would thoroughly recommend Vodaphone to family and friends.

February 19, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Gareth,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lee is so nice and very outspoken I…

Lee is so nice and very outspoken I could understand everything he said . He is a good worker.

February 16, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Victoria,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt was very helpful with my contacts…

Matt was very helpful with my contacts and icons

February 11, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey John,

Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sully was a very polite

Sully was a very polite, helpful young man a credit to your company

January 31, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Wood,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to Dionne for supporting

Thanks to Dionne for supporting, good advice and we are happy to be clients of Vodafone!

January 26, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Svitlana,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great people ( sully) honest and easy…

Great people ( sully) honest and easy to work with, this person would make me recomend this store to everyone I know

January 18, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Alicia,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful. Thanks Lee

January 17, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Lauren,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lee was great with my gigga cube

January 15, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Yes my experience at Vodafone was…

Yes my experience at Vodafone was excellent..Lee was very helpful, and explained alot about the new phone, thank you Lee.

January 11, 2026
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Sharon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily was really helpful with helping…

Emily was really helpful with helping me navigate using my phone. Thanks so much

December 29, 2025
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Iam,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and explained all options

Very friendly and explained all options

December 20, 2025
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Paulo,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came to get my phone sorted and ended…

Came to get my phone sorted and ended up getting a new contract thank you very much Emily your services have been amazing and help full

December 17, 2025
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey samantha,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I am really happy with how Lee helped…

I am really happy with how Lee helped me with buying a new phone

December 14, 2025
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Leah,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dionne made some real great savungs…

Dionne made some real great savings for me and my family was really nice to talk to

November 29, 2025
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Sharon,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sully made the experience great 🙌🏾 had…

Sully made the experience great 🙌🏾 had a problem with using my mobile data and he sorted it in a jiffy

November 29, 2025
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Real_Anonymouss,

Thanks for the lovely review and fantastic support for Sully.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Matt found a cracking deal for me and…

Matt found a cracking deal for me and got my new phone up and ready

Great service at vodaphone

November 29, 2025
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey NIgel, ​

Thanks for the lovely review and fantastic support for Matt. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

Aaron helped me to set up my account after difficulties doing this in the first place. 10/10 for Aaron !!

November 28, 2025
Unprompted review
Vodafone UK - Bolton logo

Reply from Vodafone UK - Bolton

Hey Stuart,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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