Had an amazing service from Vodafone Boston by Jay (Manager). I went in with an issue with my handset, Jay not only helped me resolve the issue with my handset but also passed me to her colleague Hasa... See more
Company replied
Location
Switch location3 Strait Bargate, PE21 6EE Boston, GB
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See what reviewers are saying
Ivana was amazing with me helping me with my new phone- I wasn’t even coming in to get a new phone, just to fix an issue with it, but she talked me through my options and I decided to upgrade! She was... See more
Company replied
I came to the Boston store today explaining our current phone situation, my phone was faulty, my husbands contract was coming to an end and my daughter needed something reliable. The lady who helpe... See more
Company replied
Called the store today and was helped with my enquiry by Millie She was polite and professional and didn’t go until I fully understood the information id asked about. Makes a change to get good cu... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Boston
Written by the company
Contact info
3 Strait Bargate, PE21 6EE, Boston, United Kingdom
4.9
Excellent
137 reviews
Asks customers to review
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Millie help me call my country with sim…
Millie help me call my country with sim and no limit data from sim thank you helped me
February 26, 2025
Unprompted review
Reply from Vodafone UK - Boston
Hi Stefan,
It's great to see we helped you stay connected! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Recently move to the area for work…
Recently move to the area for work needed a United Kingdom Number. Spoke to Oliver he was polite and friendly will return when have correct requirements for a telephone.
February 21, 2025
Unprompted review
Reply from Vodafone UK - Boston
Hey Ramesh,
Thanks for letting us know what an amazing job Oliver did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lana was very helpful when I was doing…
Lana was very helpful when I was doing an upgrade to my phone. Made everything very clear and easy. Great service!
February 21, 2025
Unprompted review
Reply from Vodafone UK - Boston
Hey Teresa,
Thanks for letting us know what an amazing job Lana did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade/Pre Order
I visited Vodafone today to pre order my new phone as my upgrade was due.
As always the service was second to none, I cannot thank Erik enough for his help and support during the upgrade process. He sorted me the best possible deal at the best possible price and explained everything clearly and thoroughly so I that I was not confused about anything at all. I would 100% come back in the future. Thank you guys!
January 29, 2025
Unprompted review
Reply from Vodafone UK - Boston
Hi Lewis,
Thanks for taking the time to write such a great review! We're delighted that Erik left such positive impression. Thanks for taking the time to write such a great review! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Millie gave excellent customer service
Millie gave excellent customer service, polite and friendly very helpful!
January 2, 2025
Unprompted review
Reply from Vodafone UK - Boston
Hey Suzanne,
Thanks for letting us know what an amazing job Millie did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I returned to the Boston Vodafone to…
I returned to the Boston Vodafone to see Erik again and the service as always is Brilliant! I manage to upgraded to a new phone and even managed to get a Free Laptop with it!
Definitely recommend!
December 28, 2024
Unprompted review
Reply from Vodafone UK - Boston
Hi Lyn. Thank you for your review for Erik. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from.Boston Store again
This is the 2nd contract renewal I've completed with Erik at the Boston store and it's been brilliant again. I have been committed to Vodafone as a customer for many, many years now and, as always, the service delivery is excellent. Great communication, clear explanations and understanding of needs. My whole family is with Vodafone and we always prefer to pop in store.Thank you.
December 7, 2024
Unprompted review
Reply from Vodafone UK - Boston
Hi. Thank you for your review. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Smooth transaction
Ryan in Boston is very patient in accommodating to our enquiries. It was a smooth transaction
November 30, 2024
Unprompted review
Reply from Vodafone UK - Boston
Hi Margielyn. Thank you for your review for Ryan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from Lana
Fantastic service from Lana, saved me a lot of money & made the process easy!
November 30, 2024
Unprompted review
Reply from Vodafone UK - Boston
Hi Emma,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Erik was very helpful when I came in to…
Erik was very helpful when I came in to upgrade to a new phone. Was able to find a perfect plan for myself and my mother too!
November 27, 2024
Unprompted review
Reply from Vodafone UK - Boston
Hi Ol,
This is a great review for Erik. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Erik at the Boston Vodafone store…
Erik at the Boston Vodafone store provided great service and made it a pleasurable experience. Really happy with my new upgrade.
November 27, 2024
Unprompted review
Reply from Vodafone UK - Boston
Hi Алекс,
We’re glad to hear you found the best deal for you when visiting Erik in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Came into store to upgrade my phone
Came into store to upgrade my phone
Eric was so lovely and helpful and put me right at ease with my new product. As some one that suffers from Anxiety I was so great for how I was treated.
Truly is a credit to your team
October 7, 2024
Unprompted review
Reply from Vodafone UK - Boston
Hi Anita,
Thank you for taking the time to review your recent experience and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I saw Erik at the Boston Vodafone
I saw Erik at the Boston Vodafone. Erik has very good customer service, very informative and has great energy. Helped me find the perfect plan. Big thank you will go visit again in future!
October 5, 2024
Unprompted review
Reply from Vodafone UK - Boston
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Boston
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Erik at the Boston Store was great
Erik at the Boston Store was great! Came in for a smartwatch and he needed up saving me money on the phone plan. And will now get a free laptop too!
September 16, 2024
Unprompted review
Reply from Vodafone UK - Boston
Hello, Jenny,
Thanks for letting us know what an amazing job Erik did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Erik look after all my needs
Erik look after all my needs. Listen to what I wanted a d came up with the answers.
Very polite and knowledgeable
Very happy with the outcome
September 13, 2024
Unprompted review
Reply from Vodafone UK - Boston
Hey Rodney,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and efficient
Very helpful and efficient, friendly and polite Erik has good customer service skills
September 7, 2024
Unprompted review
Reply from Vodafone UK - Boston
Hey Tracey
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
AVOID LIKE THE PLAGUE
Broadband doesn't work and 'Customer Service' is non existent....AVOID, AVOID, AVOID!!!!!
August 29, 2024
Unprompted review
Reply from Vodafone UK - Boston
Hi there,
I'm sorry to hear you were left feeling this way. You can check/test your Home Broadband service through our diagnostic tool here: https://vodafone.uk/2krM6Lw and if any issue is found, the fault would be raised for further investigation. You can also check your service through your Home Broadband App here: https://vodafone.uk/BroadbandApp
If you have a fault reference raised already, you can check for this through your Home Broadband App. You can also reach out to our team on 03333 040191 or via our Live Chat team here: https://vodafone.uk/livechat, we'd be happy to provide you with an update.
All the best,
Vodafone Social Media team
New phone
I came in today to see Erik who has helped me choose a plan with Vodaphone, Erik was so friendlyand polite. I really didn't know what plan to choose and Erik helped me. I now have the new S24. I have been a vodaphone customer for years. I don't think I could go anywhere else. Thank you!
August 27, 2024
Unprompted review
Reply from Vodafone UK - Boston
Hi Jennifer,
Thanks for your brilliant feedback, it's great to see you've been with us a while! We love having you on board! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Erik at the Boston Vodafone store has…
Erik at the Boston Vodafone store has been really helpful and has as given me excellent help and advise and gotten us the perfect broadband package for our needs!
August 23, 2024
Unprompted review
Reply from Vodafone UK - Boston
Hey Janet,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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