Vodafone UK - Bradford Petergate Mall Reviews 

202
TrustScore 5 out of 5

4.9

Unit SU50 , Level 10 The Broadway, BRADFORD Petergate Mall, GB


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Rated 5 out of 5 stars

I came in to Vodafone shop for the first time and met with Becka. She is a wonderful, respectful and well articulate person. She actually convinced me with her good attitude to opt in for Vodafone ser... See more

Company replied

Rated 5 out of 5 stars

I received exceptional service today from Ishamail Ahmed at the Bradford Broadway Vodafone store. He went completely above and beyond to help me, and I genuinely couldn’t have asked for a better e... See more

Company replied

Rated 5 out of 5 stars

Fabulous service from Hasnain. He gave me a really great plan with unlimited data and Europe included which was cheaper than I was paying previously. He was polite and professional.

Company replied

Rated 3 out of 5 stars

Good experience got a good deal 50% off sim . Very helpful staff Thanks Aaqib Changed as support in shop not as helpful, left for me to sort. Watch not working as phone Changed over . Because it... See more

Company replied


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  • Unit SU50 , Level 10 The Broadway, BRADFORD, Petergate Mall, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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4.9

All reviews

(202)

39,923 reviews in the last 12 months

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Rated 5 out of 5 stars

Syed kazmi great service

August 4, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Kav,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in to Vodafone shop for the…

I came in to Vodafone shop for the first time and met with Becka. She is a wonderful, respectful and well articulate person. She actually convinced me with her good attitude to opt in for Vodafone services. Thank you Becka.

August 4, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Diran,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had an excellent experience

I had an excellent experience. Homaira was incredibly helpful, kind, and friendly throughout the whole process. Communication was outstanding, she sorted out everything quickly, and made everything straightforward and stress-free. Her professionalism and willingness to help really stood out. I truly appreciate all her support. Thank you for providing such exceptional customer service!

August 3, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Reggie resolved all of my problems

Reggie resolved all of my problems. Great lad. He setup my new phone in no time. Thank you team vodafone.

August 1, 2026
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My Great Service

Dealt with Sana she was absolutely amazing and helped me to the fullest! Thanks Sana!

August 1, 2026
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey Brandon,

Thanks for the lovely review and fantastic support for Sana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Becka and ish did a great job with…

Becka and ish did a great job with helping me upgrade and transfer from old phone to my new phone

July 28, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Jennifer,
Thanks for the lovely review and fantastic support for Becka and Ish.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I received exceptional service today…

I received exceptional service today from Ishamail Ahmed at the Bradford Broadway Vodafone store. He went completely above and beyond to help me, and I genuinely couldn’t have asked for a better experience.

He was incredibly friendly, professional, efficient and knowledgeable from start to finish. Nothing was too much trouble, and he took the time to make sure everything was sorted properly while making me feel like a valued customer throughout.

It’s rare to come across customer service of this standard these days, and Ishamail is a real credit to Vodafone. Thank you so much for all your help today – you turned what could have been a stressful visit into a genuinely positive experience. Vodafone is very lucky to have you!

July 25, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Victoria,
Thanks for the lovely review and fantastic support for Ishamail.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

I went to the vodafone store in bradford was seen by Tahreen she provided me with the best customer service, she was so friendly and helpful

July 22, 2026
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey Azm,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The lad who attended to me was patient…

The lad who attended to me was patient and too his time to explain all needed information. He was educative as well. Overall I’m impressed with his customer support.

July 23, 2026
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey Leslie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Homaira was amazing she helped us with…

Homaira was amazing she helped us with our bills enquiry and she broke everything down to us as to what we were paying for, we definitely recommend to come to Homaira each time, she was really helpful

July 23, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Ingrid,

Thanks for the lovely review and fantastic support for Homaira.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Syed kazmi helped me today I swapped…

Syed kazmi helped me today I swapped from 3 to vodaphone . I took out a new sim plan he was very helpful and sorted everything quickly . Thanks

July 23, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Julie,

Thanks for the lovely review and fantastic support for Syed Kazmi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Syed kazmi

Syed kazmi
Helped me transfer my package over to a sim only deal and helped me cancel a device plan.

July 23, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Shirley,

Thanks for the lovely review and fantastic support for Syed.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nice customer service

Nice customer service

July 23, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Akintoye,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fabulous service from Husnain

Fabulous service from Hasnain. He gave me a really great plan with unlimited data and Europe included which was cheaper than I was paying previously. He was polite and professional.

July 22, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Becka did a great job and made my…

Becka did a great job and made my experience great to with helping me talk to customer service and moving my number over

July 23, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Rheanna, thank you so much for your wonderful review and the amazing support you’ve shown for Becka, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Aaqib was a very helpful Sales Advisor

Aaqib was a very helpful Sales Advisor. He helped me pick a reasonably priced sim card. I had a great experience with him!

July 1, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Shahram,

Thanks for the lovely review and fantastic support for Aaqib.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Erij nice lad was helpful and…

Spoke to Erij nice lad was helpful and patient with us- good service thank you

June 29, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Yasmin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service Reggie was a great…

Very good service Reggie was a great help.
Highly recommended

June 29, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Shaka,

Thanks for the lovely review and fantastic support for Reggie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Reggie was great

Reggie was great! Very helpful with sorting broadband and phone upgrade.

June 26, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 3 out of 5 stars

Good experience but

Good experience got a good deal 50% off sim . Very helpful staff
Thanks Aaqib

Changed as support in shop not as helpful, left for me to sort. Watch not working as phone Changed over . Because its not Vodafone not interested to sort as three problem even though part of company

June 26, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Pandolfi,

Thanks for the lovely review and fantastic support for Aaqib.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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