I came in to Vodafone shop for the first time and met with Becka. She is a wonderful, respectful and well articulate person. She actually convinced me with her good attitude to opt in for Vodafone ser... See more
Company replied
Unit SU50 , Level 10 The Broadway, BRADFORD Petergate Mall, GB
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I came in to Vodafone shop for the first time and met with Becka. She is a wonderful, respectful and well articulate person. She actually convinced me with her good attitude to opt in for Vodafone ser... See more
Company replied
I received exceptional service today from Ishamail Ahmed at the Bradford Broadway Vodafone store. He went completely above and beyond to help me, and I genuinely couldn’t have asked for a better e... See more
Company replied
Fabulous service from Hasnain. He gave me a really great plan with unlimited data and Europe included which was cheaper than I was paying previously. He was polite and professional.
Company replied
Good experience got a good deal 50% off sim . Very helpful staff Thanks Aaqib Changed as support in shop not as helpful, left for me to sort. Watch not working as phone Changed over . Because it... See more
Company replied
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Unit SU50 , Level 10 The Broadway, BRADFORD, Petergate Mall, United Kingdom
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Reply from Vodafone UK - Bradford Petergate Mall
I came in to Vodafone shop for the first time and met with Becka. She is a wonderful, respectful and well articulate person. She actually convinced me with her good attitude to opt in for Vodafone services. Thank you Becka.

Reply from Vodafone UK - Bradford Petergate Mall
I had an excellent experience. Homaira was incredibly helpful, kind, and friendly throughout the whole process. Communication was outstanding, she sorted out everything quickly, and made everything straightforward and stress-free. Her professionalism and willingness to help really stood out. I truly appreciate all her support. Thank you for providing such exceptional customer service!

Reply from Vodafone UK - Bradford Petergate Mall
Reggie resolved all of my problems. Great lad. He setup my new phone in no time. Thank you team vodafone.

Reply from Vodafone UK - Bradford Petergate Mall
Dealt with Sana she was absolutely amazing and helped me to the fullest! Thanks Sana!

Reply from Vodafone UK - Bradford Petergate Mall
Becka and ish did a great job with helping me upgrade and transfer from old phone to my new phone

Reply from Vodafone UK - Bradford Petergate Mall
I received exceptional service today from Ishamail Ahmed at the Bradford Broadway Vodafone store. He went completely above and beyond to help me, and I genuinely couldn’t have asked for a better experience.
He was incredibly friendly, professional, efficient and knowledgeable from start to finish. Nothing was too much trouble, and he took the time to make sure everything was sorted properly while making me feel like a valued customer throughout.
It’s rare to come across customer service of this standard these days, and Ishamail is a real credit to Vodafone. Thank you so much for all your help today – you turned what could have been a stressful visit into a genuinely positive experience. Vodafone is very lucky to have you!

Reply from Vodafone UK - Bradford Petergate Mall
I went to the vodafone store in bradford was seen by Tahreen she provided me with the best customer service, she was so friendly and helpful

Reply from Vodafone UK - Bradford Petergate Mall
The lad who attended to me was patient and too his time to explain all needed information. He was educative as well. Overall I’m impressed with his customer support.

Reply from Vodafone UK - Bradford Petergate Mall
Homaira was amazing she helped us with our bills enquiry and she broke everything down to us as to what we were paying for, we definitely recommend to come to Homaira each time, she was really helpful

Reply from Vodafone UK - Bradford Petergate Mall
Syed kazmi helped me today I swapped from 3 to vodaphone . I took out a new sim plan he was very helpful and sorted everything quickly . Thanks

Reply from Vodafone UK - Bradford Petergate Mall
Syed kazmi
Helped me transfer my package over to a sim only deal and helped me cancel a device plan.

Reply from Vodafone UK - Bradford Petergate Mall

Reply from Vodafone UK - Bradford Petergate Mall
Fabulous service from Hasnain. He gave me a really great plan with unlimited data and Europe included which was cheaper than I was paying previously. He was polite and professional.

Reply from Vodafone UK - Bradford Petergate Mall
Becka did a great job and made my experience great to with helping me talk to customer service and moving my number over

Reply from Vodafone UK - Bradford Petergate Mall
Aaqib was a very helpful Sales Advisor. He helped me pick a reasonably priced sim card. I had a great experience with him!

Reply from Vodafone UK - Bradford Petergate Mall
Spoke to Erij nice lad was helpful and patient with us- good service thank you

Reply from Vodafone UK - Bradford Petergate Mall
Very good service Reggie was a great help.
Highly recommended

Reply from Vodafone UK - Bradford Petergate Mall
Reggie was great! Very helpful with sorting broadband and phone upgrade.

Reply from Vodafone UK - Bradford Petergate Mall
Good experience got a good deal 50% off sim . Very helpful staff
Thanks Aaqib
Changed as support in shop not as helpful, left for me to sort. Watch not working as phone Changed over . Because its not Vodafone not interested to sort as three problem even though part of company

Reply from Vodafone UK - Bradford Petergate Mall
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